Andrew Grant Reviews 

136
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

It was an absolute pleasure to deal with Louisa, Daniel and the team at Andrew Grant. They were extremely helpful, continually giving us feedback and understood our circumstances. Andrew Grant is a... Toon meer

Beoordeeld met 5 van de 5 sterren

Andrew Grant were by far the best estate agents in the chain. Tonia in particular was exceptional. If we should ever sell again we will definitely use Andrew Grant.

Beoordeeld met 1 van de 5 sterren

We had a very disappointing experience with this estate agent. One particular member of staff was condescending and unhelpful. What was most frustrating was the excessive delay in returning our "reser... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Moved house last week after many months of problems caused by others in the chain Tonia Millard of Andrew Grant kept us update every time things changed, her friendly manner, support and professio... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars
  2. Buitenhuis
  3. Eigendomsbeheerder
  4. Makelaardij
  5. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

At Andrew Grant, we focus on clarity, communication and a genuinely personal service for everyone we work with. Whether you're moving home, exploring the market or simply looking for guidance, our team combines local expertise with revolutionary technology to make the process smoother and more transparent. With our exclusive apps and a dedicated support team, you stay informed and connected at every stage. Experience a more thoughtful, streamlined approach to estate agency.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

136 reviews

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4,4

Alle reviews

(136)

42 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience all round with Andrew…

Great experience all round with Andrew Grants; they have market leading innovative strategies to sell houses even in this difficult market. From our initial meeting and the advice we received (and took) to the team chasing up clients and solicitors alike they were faultless. From marketing to completion was about 8 weeks all in! I couldn’t recommend them highly enough.

20 februari 2026
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

It is great to hear your sale progressed so efficiently from marketing through to completion. Your comments on our strategy, advice and team coordination reflect the professional service our team strives to deliver.

Beoordeeld met 4 van de 5 sterren

A mixed experience

Andrew Grant organised the sale of our house and garden in Herefordshire when we recently moved to West Sussex. The house was put on the market in early August 2025 and the sale completed in February 2026.
Throughout these six months, the interpersonal contact between us and the staff at Andrew Grant was always very good - they were polite, friendly, and helpful and responded to texts, emails and phone calls very quickly. The catalogue they produced for the house was magnificent.
The principal problem with the company was that at the outset, they suggested a valuation for the house which turned out to be considerably too high. In the end, viewings were quite slow, and the highest offer was 17.5% lower than the bottom of the range predicted by Andrew Grant's initial assessment. This led us to make a higher offer on the house we bought than we would otherwise have done, had we known the real market value of our home. (However, to be fair, if we had offered a lower price, we would probably have lost the new house we are now in, in a competitive situation, so every cloud has a silver lining).
There were long delays in the sale process for reasons which were beyond Andrew Grant's control. They were helpful and supportive as we coped with the frustrations that resulted.

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super helpful

We had a great experience with Andrew Grant buying our dream property.

Huge shout out to Jo and Louise, who were fab throughout. They were always on it and usually the first to keep us updated, which made everything feel really smooth and stress-free.

Really enjoyed working with them and wouldn’t hesitate to recommend!

13 maart 2026
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

We are delighted you found your property purchase such a smooth and positive experience. Jo and Louise will be pleased their proactive communication and support helped keep everything on track throughout.

Beoordeeld met 5 van de 5 sterren

Excellent Communication From Start to Finish!

We recently completed our purchase through Andrew Grant and overall had a positive experience. As with any property transaction, there were a few issues along the way, but the team remained professional and supportive throughout.

A special mention must go to Tonia, our progressor, who was absolutely brilliant. She worked tirelessly chasing updates, keeping communication flowing between all parties, and making sure we were kept in the loop at all times. Her proactive approach and clear communication made a real difference during the more stressful moments of the process.

We’re very grateful for her hard work and dedication, and it certainly didn’t go unnoticed. Thank you again for helping us get to completion

7 januari 2026
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

Emma, we are pleased your purchase was handled with care, and it means a great deal that Tonia’s dedication and clear communication supported you through the property sale process. Our team always aims to provide a professional estate agency service and steady support so clients feel confident from offer to completion.

Beoordeeld met 5 van de 5 sterren

Daniel Pycock is an excellent member of…

Daniel Pycock is an excellent member of the Andrew Grant team

He is always professional and very helpful with a kind understanding manner,as a tenant I feel very lucky to have him on hand, he is always ready to help with any queries and an excellent intermediary between myself and my landlord, I've been letting with Andrew Grant for over 7 years and always have been made to feel appreciated and had any issues dealt with quickly and with great communication

18 februari 2026
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

Thank you for your thoughtful review about Daniel and our lettings team. We are pleased his professional service, clear communication and support with your property have helped your tenancy run smoothly and kept matters well managed with your landlord. It means a great deal that after seven years you still feel valued as a client.

Beoordeeld met 5 van de 5 sterren

Great Experience

We have recently completed a purchase on a property marketed by Andrew Grant. The overall experience has been great, from the viewings with Annabel and the weekly updates from Louise who was professional, polite and courteous.

5 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Andrew Grant has been very helpful and…

Andrew Grant has been very helpful and professional in all their dealings with us. We were very happy and impressed with Annabel who looked after us from May2025 till February 2026. She kept in touch throughout offering advice and encouragement and nothing was too much trouble for her.
During the sale and completion she was always available to help us when we needed encouragement. She is a great asset to your company.

9 februari 2026
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

It’s wonderful to hear how supported you felt throughout your sale, and Annabel’s consistent advice and encouragement clearly made a difference at every stage of the process. Under our refreshed ownership we have continued to raise standards across our sales and lettings service, and your experience reflects the care our team aims to provide.

Beoordeeld met 5 van de 5 sterren

Brilliant service from Oliver and Tonia…

Brilliant service from Oliver and Tonia at andrew grants.
Kept us informed all the way through the sale. Thank you

9 februari 2026
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

Thank you Angie, we appreciate your kind words about Oliver and Tonia, and we’re glad their clear updates and teamwork made your property sale smooth from start to finish.

Beoordeeld met 4 van de 5 sterren

After achieving an almost immediate sale

After achieving an almost immediate sale of my property for the full asking price, I was disappointed by the amount of time and the level of stress caused by the complexities of the chain and the time to completion. I would like to thank Tonia for her tireless efforts to hold everything together and her persistence when chasing all the parties involved.

7 februari 2026
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

Thank you for sharing your experience of the sale and the challenges within the chain, and we appreciate your honesty. We are pleased Tonia’s persistence and hands on support helped hold the process together and see your property transaction through to completion.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. As first time buyers this was a daunting process but Andrew Grant communicated well, answered questions promptly and gave reassurance when needed. Tonia especially was very down to earth and approachable.
We initially had to pay a reservation fee which we were happy to do as we were committed buyers. The fee was returned the day we exchanged contracts.
If in the future I was looking at selling my home I would definitely consider Andrew Grant.

23 januari 2026
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

Charlotte, we’re glad your first purchase felt supported and well guided, especially during what can be a daunting process. It is great to know Andrew Grant and Tonia’s clear communication and reassurance helped you feel confident from reservation through to exchange.

Beoordeeld met 5 van de 5 sterren

Moved house last week after many months…

Moved house last week after many months of problems caused by others in the chain
Tonia Millard of Andrew Grant kept us update every time things changed, her friendly manner, support and professional approach to the process finally got everyone over the line
Thank you, your hard work was very much appreciated

26 januari 2026
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

We’re pleased your move finally completed after such a challenging chain, and it is lovely to hear how Tonia’s steady support and professional approach kept your property sale progressing and everyone informed. Our team always aims to guide clients through each stage with clear communication and care.

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service. Well managed sales transaction. Highly recommended.

29 januari 2026
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

Thank you for your kind review Chris, we are pleased our estate agency team managed your property sale smoothly and provided professional service throughout.

Beoordeeld met 1 van de 5 sterren

Check For Restricted Covenants Before Making Offer on the Property and Paying Reservation Fee

We were notified about restrictive Covenants attached to the land after going through Conveyancing Process and ended paying both reservation and conveyancing fee , even though covenants were clearly mentioned in Sellers legal Title.
The matter is now being dealt with by The Property Ombudsman.

5 december 2025
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

As the owners of Andrew Grant, we have never felt compelled to respond directly to a review before, but the posting of wholly misleading reviews cannot go uncorrected. This review implies the direct opposite of what our records and transcripts evidence. These reveal that, despite their protestations, these buyers were made fully aware by their own advisors before they made their complaint that the covenants dating from 1980 were in place and entirely standard for such a property.

Virtually all communications were conducted by email and these show that Tara and Louise acted with the greatest courtesy and professionalism at all times (GDPR compliant versions available for inspection). The post suggests the opposite and meanwhile we were also threatened with Trading Standards and negative social media posts. We are not perfect and always put our hands up if we get something wrong. Meanwhile, our brilliant team work very hard to meet the highest standards and provide the best experience for clients, as the vast majority of reviews attest.

Beoordeeld met 5 van de 5 sterren

I cannot recommend Andrew Grant highly enough.

I cannot recommend Andrew Grant highly enough. Will initially handled the letting of my property with efficiency and professionalism, finding excellent tenants quickly and making the whole process stress-free.
When I decided to sell the property, they seamlessly managed the transition from landlord services to sales.
Louise and her team were absolutely fantastic throughout sale processes. Their communication was excellent, they were always responsive, and I felt completely informed and supported.
They are a credit to the firm and made what can be a stressful time incredibly smooth.

1 oktober 2025
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

Thank you Jon for sharing such thoughtful feedback about both our lettings and sales service. Will, Louise and the team will be delighted to know their professional support helped make the transition from letting to sale feel smooth and well managed, and we really appreciate your recognition of their communication and care with your property.

Beoordeeld met 5 van de 5 sterren

Very happy, as a new landlord.

I’ve had a great experience with Andrew Grant Lettings. My property was marketed quickly and efficiently with wonderful photos! I'm particularly pleased with my agent, Emily. She has been professional, patient, and supportive throughout my rental journey. Emily is always approachable and reliable, and she does a fantastic job looking after both me and my tenants.

We had a few teething problems with the property, but Emily handled everything quickly and efficiently, giving me real peace of mind. Overall, very happy with Andrew Grant Letting and extremely grateful for Emily’s ongoing help and dedication.

24 november 2025
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

Helen, thank you for your lovely comments about your first experience as a landlord. Emily will be pleased to know her professional support and quick handling of the marketing and tenancy helped you feel confident throughout the lettings process, particularly while addressing the early property issues with care and efficiency.

Beoordeeld met 5 van de 5 sterren

Exceptional Property Manager

We have been letting out our property with Andrew Grant since 2021 and have always been very impressed with the service we have had from them. Since we live overseas Andrew Grant manages the property for us on a full management basis.
We have had several property managers during this time, the most recent being Daniel Pycock. Dan came on board just at the time that we decided to do renovations to our property. We have had exceptional service from him, and he has been the best Property Manager that we have ever had by far. He’s helped us with a whole bathroom renovation, new flooring throughout, electrical repairs, redecorating etc. This included arranging on-line meetings with contractors, documenting all our requirements, obtaining quotes, giving us informed and regular feedback in a timeous and diligent manner. We could not have done these renovations without him.
Dan’s people and communication skills are outstanding. He deals with our queries and questions calmly and professionally and it has been wonderful to work with him. Nothing we have asked him to do has been too much effort. He has been so willing to assist us.
Our project is almost completed and the final stages of tidying up and cleaning are underway. Dan has already secured us a new tenant who is due to move in at the end of November 2025.
We have greatly appreciated Dan’s help and efforts and are very thankful to him.

20 november 2025
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

It is wonderful to hear how well Dan supported you with the full management of your property and the extensive renovations while you were overseas. His careful coordination of contractors, clear communication and commitment to ensuring a smooth lettings process reflect the professional service we aim to provide. We are pleased the project has progressed successfully and that a new tenant is already secured.

Beoordeeld met 5 van de 5 sterren

Excellent Management

This is the first time I have been helped by Daniel Pycock. He was friendly, conscientious and made it obvious that he was there to help with any questions or problems.
Any emails were answered swiftly and Daniel found a new tenant very quickly with the apartment being left vacant for just over two weeks.
Truly grateful for all his help.

17 november 2025
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

Thank you for sharing your experience Cherryl. It is great to hear that Daniel’s attentive approach, swift communication and effective handling of the re-letting helped ensure your property was vacant for only a short period while providing you with reassuring support throughout.

Beoordeeld met 5 van de 5 sterren

Fabulous staff who were incredibly…

Fabulous staff who were incredibly helpful and efficient. They rented out our property so effectively, with adverts, tenant reference checks, inventory and contracts all drawn up very quickly. They were great at keeping us updated every step of the way. Will and Louisa provided an excellent service.

6 november 2025
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

We are pleased to hear how effectively Will and Louisa supported the letting of your property and kept you well informed throughout the process. Their thorough approach to marketing, referencing and documentation reflects how our new team has worked hard since 2020 to refine every part of our service.

Beoordeeld met 5 van de 5 sterren

New managing agent

Since recently joining Andrew Grant, Daniel Pycock has taken on the role of Managing Agent for our rental property in Malvern. He has alerted us to the fact that our electrical safety certificate needs renewing and has arranged for this to be actioned. In addition, while carrying out a routine inspection visit, he picked up the fact that our tenant was anxious about the fitting of a new fire door and took the trouble to pass her concerns onto us.
We have found Daniel to be very helpful, proactive and courteous to our tenant and I am sure that he has a fine career ahead of him in the property business.

24 oktober 2025
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

Thank you for your kind review. It is good to hear that Daniel’s proactive management, from arranging the electrical safety renewal to supporting your tenant during the inspection, has helped ensure your Malvern property continues to be well looked after.

Beoordeeld met 5 van de 5 sterren

Daniel made my experience great every time I have interaction with a company

As a contractor working with Andrew Grant, I’ve had the pleasure of regularly dealing with Daniel and I can confidently say he is a valuable member of the team. Daniel is consistently friendly, professional, and truly the face of great communication within the agency.

He is always quick to respond, highly organised, and goes above and beyond not just for tenants, but also for contractors like myself. Having someone like Daniel as a point of contact makes a real difference — he’s reliable, approachable, and genuinely cares about providing the best service possible.

It’s always a pleasure working with him, and I look forward to continuing our professional relationship.

10 oktober 2025
Review zonder uitnodiging
Logo Andrew Grant

Antwoord van Andrew Grant

We appreciate you sharing your experience as a contractor. It is great to hear that Daniel’s organised approach, clear communication and commitment to supporting both tenants and contractors has contributed positively to the smooth running of our property management service.

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