Angels Cars Reviews 

257
TrustScore 2 uit 5

1,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I was originally told that my minicab cost will be £76.90 when I booked online. But when I got phone call day before travelling in evening and was told it will cost £92.60. If you want to keep it... Toon meer

Beoordeeld met 1 van de 5 sterren

The WORST car service I have ever encountered during my 20+ years in London. Unprofessional drivers and staff, and false advertising when it comes to offering a "meet and greet service," which it offe... Toon meer

Beoordeeld met 1 van de 5 sterren

Booked a car for a 1 hour ride to the airport with 2 young children and requested 2 child seats, the car then arrived without any as the driver said they were too much of a hassle to comply with. Driv... Toon meer

Beoordeeld met 1 van de 5 sterren

Very disappointing and DANGEROUS service. The driver was 15 minutes late and I had to call the operator several times to get an update. The car and driver were smelly and not clean. Despite having fo... Toon meer

Bedrijfsgegevens

  1. Taxibedrijf
  2. Limousineservice
  3. Minibus taxiservice
  4. Vervoer

Geschreven door het bedrijf

Building reputation on reliability and efficiency Angels Cars can get you to your destination quickly and on time for a competitive price. With over 330 vehicles and a wide ranging choice of minicabs, executive vehicles and minivans, Angels Cars is your professional and efficient taxi service in London and the surrounding areas.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

257 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,9

Alle reviews

(257)

44 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Courteous and helpful

The driver contacted me to let me know he was there...he was early as my plane had just landed, but that was because he took someone to the airport earlier.
He help with my bags, he was kind and considerate with just enough conversation to be considerate and not intrusive to make the journey a pleasant one.

28 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wrong Pick-up Time, Delays after Delays

I booked a pickup from the airport for 6.30am in the morning, but for some reason they had it down for 3pm. Anyway, I tried to re-book for an immediate pick-up and they said it would be 1hr, which I thought would be ok given that I still had to get my luggage & go through customs. However, after 1 hr, they still had not turned up. I had to call them to chase for a status. They said it will be another 15 mins. After another 15 mins, they still had not turned up, so I had to call them again. Again the response was another 15 more mins. After another 15 more mins, they still had not shown up. I called them again, and apparently it would be another 5 mins, but by now I had an angry & tired family and I could not trust if they would actually turn up, so I cancelled them and got an airport taxi. Throughout I had to call them for an update, which was even more frustrating.

The problem with Angel cars is they are a hit & miss. Sometimes you get good service, and sometimes not. It's the risk you take for the cheaper fare.

4 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unreliable and unprofessional

Downloaded the App and booked a taxi service to pick up my family with kids from Stansted for the day after at 19:05. A few minutes before the due time and still did not get any message from the driver which was suspicious as typically they contact you hours before. Called the company and was told that the driver was on his way...shortly after the driver called and said that he was 80mins away...80 MINS!!!When asking the reason, he said he just received the job order from the company, and it was not hard for me to believe him. When calling the company again I was told that my order was for 20:05 which is obviously NOT TRUE (I also have a screenshot of my 1905 booking but they were in blind denial). No need to say there was No discount offer, no apologies, no admission of being wrong. The guy on the phone was also extremely rude. I cancelled the order and got an Uber in only 5 minutes. VERY UNRELIABLE AND UNPROFESSIONAL SERVICE, WORST CUSTOMER SERVICE EVER.

6 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, efficient and stress free. The driver turned up on time and made me aware that he is waiting. I will definitely use Angels cars again.

5 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My taxi was cancelled last minute via…

My taxi was cancelled last minute via text to say no cars were available despite my
Booking being re confirmed earlier in the evening and earlier in the afternoon.
When I called I was unable to book another one and was left stranded alone late at night which was very distressing.

1 januari 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

An OK journey

I booked this on behalf of my family who were flying home after Christmas in London. The journey itself was good, but at the airport the driver charged my in-laws £10 over the pre-booked price

29 december 2022
Review zonder uitnodiging

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