AnniesboutiquebostonReviews 

I mistakenly placed an order for approximately $250 for four items from Annie’s Boutique because I believed it was a company based in Boston, Massachusetts. After placing my order, I later learned that the company operates from China. I generally choose not to order clothing from overseas because I’m concerned about product quality.
It took several weeks for my order to arrive, and only two of the four items were delivered. The company maintains that all four items were received, but I never received the other two. The two items that did arrive were shipped in small plastic bags without any tags, and the quality was extremely poor. They looked nothing like the photos displayed on the website.
Since January, I have been trying to resolve this issue by trying to returning the items I received and obtaining a refund for both the returned items and the two items I never received. Unfortunately, the process has been frustrating and time-consuming. I eventually had to involve my bank to help dispute the charges.
In my experience, customer service has been very disappointing. My concerns were repeatedly ignored, and I was unable to get a satisfactory resolution. Had I known more about this company before placing my order, I would never have made the purchase.
This review reflects my personal experience, and I encourage anyone considering ordering from this company to thoroughly research it, carefully read its return and refund policies, and consider recent customer reviews before making a purchase.

The dress I received was huge - it dragged on the floor. They ask that I send a picture which I did. Ha! Waste of time - no refund but for $14.00 they will send another dress. As you kidding me?? This is a scam company with horrible products and no customer service.

I bought a dress from this store and it was too small even though I followed their sizing chart. I asked to send the dress back for a refund. They said no and they'll ship a larger size when it comes. Nothing has arrived and I am out my payment. Avoid this business.

Purchased 3 items, 2 had issues- one had a spot and the other was very poor quality and fit. I purchased for the first time mainly because they had a 100% guarantee satisfaction return policy. They DO NOT. Wanted more pics of the items, picture of it on and the fit. and picture of the label then they would let me know of the next steps. DO NOT buy from them.

I placed my order and immediately got a nice email stating they have had staff out sick, they are sorry for the delay. I really appreciated that. A week later, more of the same story, people still sick, I'm sympathetic. Knowing what i know now, that is just a delay to take me beyound their 14 day refund policy for non delivery. I got the item and it's nothing like it's described and it's ill fitting. I let them know I would like to return. Their return policy states return within 30 days They offer 100% money back guarantee. But... not really. The items come from China, something not mentioned on their site. The customers are responsible for sending it BACK to China at our own expense which cost more than the item. They then offer a 30% credit back to your card and since they have you over a barrel that will be your best option. That and reporting them as scammers. Even the photo's of the sweet ladies ont he cover are not real. Also they have no Boston address, state they have been in business 28 years but just filed in 2025 for a business license in the USA. PLEASE do not purchase from them you will regret. Read all reviews, none of them are good.

This company is a scam. They sell dresses "printed" on plain white fabric while showing very different dresses (aka real plaid fabric) on their website. They refuse to refund fraudulent product unless I pay for return shipping which of course makes no sense. I ended up having to dispute the charge on my credit card.

The quality of the items are poor. The website pictures are way better than what you will receive. Do not purchase from this company!

Annie's Boutique BostonIis a company from China, not from Boston like they make you believe. The e order 2 dresses $62.96 each, total $125.92. When i received them the material was very cheap and didn't feat right. I let them know I want a refund and they said was a final sale. When I ordered never said was a final sale. The only way you can contact them is through email. They don't want to refund my money. The picture ot the clothes on line is nothing like you receiving. Do not order anything from that company, is scam.