Anolon UK Reviews 

154
TrustScore 3 uit 5

2,8

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Unbelievable I purchased product from Anolon. I paid through a third party(Zip),however I did not receive 3 item that I am paying for and Anolon will not reimburse me or send me the 3 items. Their cus... Toon meer

Beoordeeld met 5 van de 5 sterren

This is my second set of Analon cookware, having recieved the first set some 20+ years ago as a birthday present (keen cook). The only reason to replace is the creation of an outdoor kitchen where t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We bought our first set of Anolon pots with lids over 10 years ago. They have performed and lasted well although the surfaces are now starting to wear. So we decided to replace them and stay loyal to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Worst Customer Service ever Purchased set at Kohls Jan 2023. 4QT developed coating peeling/delamination. Filed claim Dec 2023, Analon responded Dec 22 with Claim #262425 and that I would be contace... Toon meer

Bedrijfsgegevens

  1. Aanrechtwinkel
  2. Woonwinkel
  3. Kookwinkel

Geschreven door het bedrijf

We're a professional gourmet brand, loved by chefs across the globe. If the kitchen is your happy place, then fill it with cookware that sparks serious joy. We bring out the best in our cookware so you can bring out the best on every plate, and have been perfecting our craft since 1984, when we developed the first hard-anodized, smooth-interior nonstick cookware. Since then, we've continued to innovate, honing & developing the technology that matches your passion for creating delicious culinary masterpieces. We know that culinary inspiration comes from both Grandmother and Instagram, that a menu can be minimalist, multicultural, modern—sometimes all three—and that great culinary experiences range from simple to seasonal to special. We know it's about the journey - not the destination. The art and act of cooking is nourishing in itself. And we exist to give you the inspiration and confidence to explore your craft, and experiment. As cooking, eating, and entertaining continue to nourish all of us, journey with us to find your happy place; extracting every last drop of joy along the way. "For keen cooks with a sense of style, these thick-based pans are outstanding, with heat distribution that puts most other pans sets to shame, and whose non-stick coating doesn't chip & lasts years." - The Independent


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,8

Alle reviews

(154)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Great product

Great product and a real shame the Professional range is being withdrawn. Confusing website with poor navigation e.g. search Professional and you get part of the range, but by clicking on specific products other options open.

19 mei 2022
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Antwoord van Anolon UK

Hello CK. Thank you for your feedback. We will take note of your feedback. Happy Cooking! Thanks, Consumer Care Team

Beoordeeld met 5 van de 5 sterren

Love analon products

Love analon products . They are lightweight yet sturdy and long lasting .

16 mei 2022
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Antwoord van Anolon UK

Thank you for the lovely review Sal! It is great to hear you love our products. Thanks - Consumer Care

Beoordeeld met 5 van de 5 sterren

Great product.

20 april 2022
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Antwoord van Anolon UK

Hi Steve, We are very glad that you feel this way about the product. Thank you for taking the time to feed this back to us. Thanks- Consumer Care.

Beoordeeld met 5 van de 5 sterren

This is my third purchase directly from…

This is my third purchase directly from Anolon. It was to replace my very old Anolon pan bought 19XX and added to my small collection.

13 april 2022
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Antwoord van Anolon UK

Hello Ceilia. Thank you so much for taking the time to leave a review. Wishing you many years of happy cooking with your new pan! - Consumer Care Team

Beoordeeld met 5 van de 5 sterren

They really do last a lifetime!

This was for my mum - bought to replace the same frying pans she bought many, many, many years ago - perhaps we should have claimed on the ‘life time’ guarantee for the two that no longer function as they should….they only lasted 60 years, so come on guys, get your act in order! 😂

12 april 2022
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Antwoord van Anolon UK

Hello Carolyn. Thank you so much for taking the time to leave a review, your feedback means a lot to us. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team

Beoordeeld met 5 van de 5 sterren

Quality product

Delivered promptly. Previous Anolon Professional cookware has lasted 24 years+ of daily usage - so I am buying Anolon Professional again. Easy decision. Top quality

14 maart 2022
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Antwoord van Anolon UK

Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us! - Consumer Care Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Anolon UK

Hi Lambert. We are extremely glad that you feel this way about the product. Thank you for taking the time to write these kind words. Thanks - Consumer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent Service.

An issue with one of the ordered saucepans was resolved immediately and very conveniently. Excellent product and service.

2 maart 2022
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Antwoord van Anolon UK

Hi Martin, We are extremely glad that you are this happy with the product and service. Thank you for taking the time to write such lovely feedback! Thanks- Consumer Care.

Beoordeeld met 1 van de 5 sterren

We have been trying to return an item…

We have been trying to return an item for refund but despite sending two emails we have had no reply - we have been told that we cannot return the unwanted item without some kind of reference number? Still no reply. You were quick to take our money and should at least have the decency to reply to emails in this regard. Not happy at all - despite returning one item we are keeping the other pan we bought online and have THREE other Anolon pans we bought in a local shop. Customer service shoddy tho. We would not recommend you to any other potential customers. Shoddy.

18 februari 2022
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Antwoord van Anolon UK

Hello Callum, thank you for your review and I'm so sorry that you have not received any response from us. I have checked on our system we have already sent you the return label for the inconvenience for the return and refund process. Again we really do apologize for the inconvenience. - Regards, Consumer Care Team

Beoordeeld met 3 van de 5 sterren

Solid, but have the lids changed? Manufacturing location.

Circa 2005, I bought an Anolon Professional 5 piece set. It has been excellent; it is 2022 now and I am still happily using the set. The one exception is my 1.9 L saucepan for which the bottom coating finally gave up -- perhaps we did something unjudiciuous with it -- not sure (and receipt is long gone, so I didn't pursue the warantee). Unfortunately, Anolon does not seem to sell individual replacement parts of these sets. So I chose the 1.9L Advanced Umber saucepan pan to replace my old pan. It is handsome and it seems to have a slightly heavier bottom. The special coating on the handle is pleasant to hold. However, the lid does not seems to be tempered/treated the same as my Professional set. With my old Professional set, one can always see through the glass lid. With this new lid, steam builds up quickly and remains, so we can't see through to see the state of what is being cooked. The lid also doesn't fit quite as firmly/convincingly as my old Professional ones. To solve the problem, I am now using my old lid with the new pan.

I will also note we were a bit frustrated that we could not find any information about where the pan was manufactured, either on the website -- or even on the box we ultimately received. We generally don't purchase if we cannot see where something was manufactured. We only did in this case because of our previous positive experience with Anolon pans.

6 februari 2022
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Antwoord van Anolon UK

Hello Bret. Thank you for your detailed review of our Anolon products. It means a lot to us that you took the time to share your experience with the Professional range. Feedback like yours is valued by us and it gives us the motivation to continue developing our products. However we are sorry that your replacement pan didn't meet your expectations. If you need further support, please email us at support@meyeruk.com. Regards, Consumer Care Team

Beoordeeld met 5 van de 5 sterren

Great pans

Great pans. Fast delivery. Bit expensive, but worth it.

6 februari 2022
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Antwoord van Anolon UK

Its great to hear your purchase was worth it Phil! We really are happy to hear you love your new order. Happy Cooking! Thanks - Consumer Care

Beoordeeld met 4 van de 5 sterren

Nice pan however need to embrace mail order with free returns

Free returns would be good, after all it is very hard to find a retailer for these goods now so all is mail order.
Product is very nice however was too big hence the return. The handle design is impractical.
Our last annolon product lasted 20 years. Sadly the coating is now damaged. So a new pan is needed.

6 februari 2022
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Antwoord van Anolon UK

I am sorry to hear of your disappointment with our returns policy Rama. The handles on this Anolon​ cookware are manufactured from stainless steel, which is in itself a relatively poor conductor of heat, We do advised to use an oven glove in the use and care guide for this reason. Thanks - Consumer Care

Beoordeeld met 1 van de 5 sterren

my order was lost

my order was lost, I had to chase it and now your suggested comp for me is a voucher to use in the future.

31 januari 2022
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Antwoord van Anolon UK

Hi Ben, I can see your order has been reprocessed with DPD next day. I can also see we have processed a 20% refund due to the inconvenience. Thanks - Consumer Care

Beoordeeld met 5 van de 5 sterren

5* all round

This is the first time I have bought an Anolon pan and I was delighted with my skillet. It's easy to clean, strong and sturdy, but not too heavy for an oldie like me to wield! I'm sure I'll be back for more :)

28 januari 2022
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Antwoord van Anolon UK

Hello. Thank you for your feedback and it was highly appreciated! Customer satisfaction is always our top priority. Kind Regards, Consumer Care Team

Beoordeeld met 5 van de 5 sterren

Fast shipping and item works as expected

Item (large roasting tray) was shipped quickly and the item itself is really solid and the non stick surface works really well. No more soaking trays after a large roast!

22 januari 2022
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Antwoord van Anolon UK

Good morning, We are glad that the item got to you quickly and that you are happy with your purchase. I hope the product has a lifetime of use and satisfaction for you. Thanks- Consumer Care.

Beoordeeld met 1 van de 5 sterren

Order not delivered.

14 januari 2022
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Antwoord van Anolon UK

Hi Martin, I am sorry to hear your order has not arrived. I have tracked the parcel via Hermes and it would appear that it has been lost in transit I'm afraid. I have therefore processed a replacement order to be delivered, I have sent you email with more information. Thanks - Consumer Care

Beoordeeld met 5 van de 5 sterren

Lovely pan set

Lovely pan set, just heavy enough, handles don’t get burning hot, stack nicely inside each other. Good care instructions and delivery communication was good. Recommend.

10 januari 2022
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Antwoord van Anolon UK

Hi Peter, We are extremely glad to hear this and that you are happy with your products. Thank you for choosing Anolon. Thanks- Dan

Beoordeeld met 3 van de 5 sterren

Look and feel nice

Look and feel nice. Cooked fried eggs - they stick. Cooked scrambled eggs and they stick too. Hoped for more.

9 januari 2022
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Antwoord van Anolon UK

Hi Jonathan, Sorry to hear your pans stick, You have purchased a non-stick set so this shouldn't happen. We have sent you an email to see how we can help. Thanks - Consumer Care

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Set of frying pans are fantastic definitely worth the money x

9 januari 2022
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Antwoord van Anolon UK

Hi Alyson, We are extremely glad you feel this way and we thank you for leaving such positive feedback. Thanks- Consumer Care.

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