Antelife Reviews 

I want to say that I had a very good experience with the ordering and delivery of goods to the address. Very fast delivery (3-4 days) from the EU warehouses. I was ordering a few times and never had a problem. Seller responds to emails very quickly.
I would recommend everyone to buy from them.

Bought a brand new mobile phone. I do not know where to start... first of all the box OPENED and it was damaged on the outside. The screen of the phone had several SCRATCHES. The protective case of the phone was not in its box but it was already on the phone by someone... I still haven't opened the phone to see if it is working or there is another suprice waiting for me. Their life chat on support never works and the email i sent 2 weeks ago still havent been answered. I am really dissapointed from this website.

I received my order everything is great service and the product.
I like your team. Thank you for the good work

Super store, fast shipping and excellent packaging.
I bought an amazing phone, Ulefone Paris, from Spain Warehouse, that arrived in 2 days.
Certainly it is very reliable and I think one of the best online stores.
Highly recommend this store.

I bought a kingzone N1 but the problems started to mount a few months later. First, I have to calibrate the GPS a million times. Second, the phone just turned off out of no where, again and again and again. And finally, the SD card became useless since the phone, though it an read, it does not allow me to save anything on it, only allows me to save between the two partitions in the internal disk that came originally. Costumer service solutions: first, instructions to reset the phone, second, repair it locally at my own expense, thirdly, send it to china at my own expense but does not guarantee me that the phone will not be retained in customs. They send the phone from a Spanish warehouse and yet they do not allow me to send it there....
My order is # 800078578. After my initial post, I already send my phone to repair to CHINA more than two months ago now. I was asked to pay 50 USD to repair for damage I didn't provoke and all this happened more than one month ago. Keep asking for when are they going to send me my phone (I did the payment) and they just keep responding, it will be ready soon. What a shameful company, maybe in China we can do whatever to your clients but in Europe if you don't return a damaged good to your client in one month you have to return the purchase value to your client. Too bad you can't give zero stars.

i think that this store is the best chinese store ever.i try it for many times and io think that is the simply best.i recomend for all.

I order the mobile Kingzone K1 from Antelife. When I ordered the mobile the total amount on the website appeared to be 196.34 euros. Then, in my Bank statement, it appeared, I was charged 208,91 euros.
The real problem however came when the mobile started to have problems in less than two months with absolutely no fault from my part and eventually, after short while I could not even turned it on at all. After long time of contacts I returned the phone for repairing which came back after ages of waiting and the result was the mobile had the same problems. At that time I was really upset and tired but I kindly contacted them again to report the problem for the second time. They told me to send back for repairing but I refused to go through this painful procedure again and I asked for something better! Their suggestion was to send a second hand mobile of half the value (when new) from what I had already paid for the Kingzone. I was very disappointed because really, I was expecting them to offer a new Kingzone to replace the faulty one, which they had checked it was faulty in less than three months, so it was under warranty, however I had to take this option since they left me with no other choice.
But my Odyssey was not over! The secondhand half value phone they offered me had a problem too, it was not ringing and the video had no voice! I contacted them again but they started the same story: take video of the problem to see that the mobile really had a problem(they should knew anyway before they had sent it off to me!) and then I had to send this secondhand replacement mobile again for repairing. So far, the whole procedure took almost a year and they asked me to continue to play their little game and spend more time taking video, sending a cheap second hand mobile for repairing, waiting ages for the repairing and from my one year of experience probably I will end up a nerve rack and disappointed again. When in my final email I answered I cannot bother with them anymore their answer was just OK.
Unacceptable experience which I really do not like to remember, but I really wanted to share in order to save others.

Comprei um telemóvel UMI ZERO na antelife, o mesmo foi-me entregue em poucos dias, o telemóvel é exelente, bem como o serviço prestado pela empresa acima mencionado, pelo que recomendo a aquisição de telemóveis nesta empresa.

Actually I have my doubts with this page, I order one mobile phone with not a really higer price, and I am really really happy. I get my phone in 3 days and this is working as expected.

So far I ordered twice! You can always find good deals if you check the website in regular basis, and also there's a huge variety. The procedure to order something is pretty simple and if you need help on something you'll have it almost immediately. The second time I had troubles with the payment because of a PayPal issue and within the day they helped me get through it. I'm highly satisfied from antelife and I've already suggest it to other friends who already ordering devices from the website. A big plus is that they have a Europe warehouse!!

I ordered a Ubro M1 smartphone from Antelife on Oct 21, 2015. On Oct 27 I sent them an email asking if they had shipped it yet, as I had not received an email advising they had. They later replied they would soon be shipping it. Six days is not really good enough. Then they sent another email advising the black one I ordered was not in stock and would I like a white one. I replied immediately that I did not want a white one and suggested they either immediately send a similar phone (I made a suggestion), or they refund the money to my Paypal account. They did not respond. I sent six more emails over the next day asking for a refund. By that time I did not want to order another phone from them given their poor customer service. I did not receive a response. Finally I opened a claim through Paypal. Antelife then responded again asking me if I want a white one. I again said no. A day later I received an email from Antelife. They were now responding to my email of a few days before in which I suggested a replacement. They said they would ship this phone in place of the Ubro. I immediately replied I did not want a phone from them and to refund my money as per my emails and Paypal claim. I have not received any further communication from them. They are pathetic. They take 6 days to say they don't have my item in stock, then can't refund my money. When I ordered the phone I paid immediately. I should expect the same in return.

I have ordered a Mi4C recently from their site, they shipped it in 3 business days and it arrived 10 days after they shipped it and I didn't have to pay any taxes. This is really fast considering I did not pay for shipping. The only downside was they provided me with a tracking number which didn't really work so hence the 4 stars.

Would buy again.

I bought an Umi Iron from Antelife.com. After more than a month of wait due to incorrect availability information, they sent it and it came with a defective SD card slot. This is a problem many users have reported on Umi official forums, so resellers are aware.

I sent an email to Antelife.com describing the problem, even including a link to Umi forums, and requesting a replacement phone. Their feedback was painfully slow, no more than one email every 24H, and always asking elementary questions with the excuse that they were troubleshooting an already confirmed issue.

They asked lots of things which I had done before getting in touch with them and described in the first email: factory reset, trying different SD cards, updating the ROM... They even asked me twice for a video, which I sent them via WeTransfer and they never got to download and watch.

With every new email I received it was clearer that they were slowing things down on purpose. And after 7 days, they just told me that they were sorry, but the replacement period had expired. Just like that.

I'm very disappointed with them: not only they washed their hands of this issue, but they also provided poor feedback making me feel stupid and helpless through all the process.

100% thumbs down.

Be carefull buying from this company. My phone came unrooted, with 2 malawares, faulty contact list and the wrong charger. I paid extra for speedy delivery, but it took almost a month to arrive. I've complain about all of this, but they offer no valid solution. Big waste of money...
And as if all of this is not enough they bloock me from the site!
Realy bad!

I ordered chip phone ~$130 using bank card.
15 days passed it is stil in 'processing' status, but card has beeen charged in less than a minute after place an order.

Customer support doesn't work at any of the options: direct chat, skype, email, PHONE to China!!!! Nothing works.
I blame this shop to be swindlers, next time no orders here.

Consiglierei molta cautela prima di fare acquisti sul sito Antelife.com(CINA) perchè tendono ad inviare ciò che hanno disponibile,non quanto ordinato. Inoltre fare attenzione con l'assicurazione dogana,perchè la fanno pagare,ma poi non rimborsano nel caso in cui il cliente l'ha pagata.

Don't but anything here.
Managers of this shop contact with you only when the question about money.
When you pay, they ignore you.
I still waiting for my screen protector or money back.

Unfortunately nothing has changed, but not any more important, in this story it bothers my criticism of the approach of the problem, and they want to get him out. ..21/12/2016
***************
I sent
order no, and wait to see what will we answer .. 15/9/2016
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I bought over Delere Antelife.com smartphone Blackview Arrow v9 and after a few minutes of work noticed that heats the upper part of the phone, even the overheated and blew out, so I asked for help in dealing with them and to ask the manufacturer about the problem, that they are quite humorous answer to my problem, and to this day still did nothing, and even report it. Sent them review the phone but they have not discovered
As for payment, purchase, delivery everything went well without difficulty and that is commendable.
Aftersale service is very bad to the problem in my question.
So to know, people if you buy through them

order no -800101002,
Don't get cheated by seeing instock in antelife website. without having items they list as instock. There are lots of online fake positive reviews .

I placed order of phone cover on 3-9-15, till date no update on shipping and not even a single reply for my multiple emails.
After lodging complaint through PayPal I got a reply from Antelife by saying they are yet to receive the item and ship out after 5 days.

Today morning i got a mail by saying ......

"Hi, there
Good day to you.
Thanks for your order 800101002.
We are sorry that the PAMB316331 has been out of stock now,
Sincerely hope you would consider change another item on my site.
Please give us the link so that we can change for you and send out your order ASAP, thanks.
Waiting for your reply
Thanks.
YoYo"

Its ridiculous that item is still showing in stock in the website. Antelife replying after 7 days that too after lodging complaint in PayPal. I emailed them to cancel my order and refund my money back. I have done hundreds of online business but never got frustrated like this. Terrible customer service. Its a scam website

fast delivery , great service , great quality and good prices . Until next time