Antelife Reviews 

122
•
TrustScore 3 uit 5

3,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Abbiamo fatto un ordine in agosto pagando subito con carta di credito. Siamo a metà novembre e la giacca non è ancora arrivata. Nessuna risposta alle mail per chiarimenti. SCONSIGLIATISSIMO.

Beoordeeld met 1 van de 5 sterren

Consiglierei molta cautela prima di fare acquisti sul sito Antelife.com(CINA) perchè tendono ad inviare ciò che hanno disponibile,non quanto ordinato. Inoltre fare attenzione con l'assicurazione dogan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The dialogue with Antelife retailer went smooth and they been very prompt. Also as a suggestion was nice if on Antelife would have some accessories for smartphones; headphones, leather case, temper... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a Jayiu S3 from Antelife. Phone arrived very quickly and I was able to track it on DHL. It's a great phone, best I've ever owned: powerful CPU, 4G, 3GB ROM & 16GB RAM, GPS etc etc. A... Toon meer

3,0

Gemiddeld

TrustScore 3 uit 5

122 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,0

Alle reviews

(122)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

great

Correct prices, good stock choice of products, quick delivery, excellent customer service

18 augustus 2015
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don' buy from them

They might have nice and cheap mobiles, I'll suggest to everyone don't buy any mobile from Antelife.
I have bought one, used for less than one month and 3/4 of the screen went off. According to Antelife the warranty is only 7 days, rediculas.
After exchanging e-mail between us (me and all the staff of Antelife, because every day that I have used to receive the e-mail from them the sender was different) I send the mobile back with all conditions and as the Antelife write to do, I have send the mobile with registered post (tracking number). Antelife receive the mobile, but they insist that they didn't receive and send me back another mobile worst of what I send, one of SIM cards is not working.
This experience I want to share with everyone that only think to buy something from Antelife.
Don't even dream to buy something from Antelife.
Thanks

15 augustus 2015
Review zonder uitnodiging
Logo Antelife

Antwoord van Antelife

Dear customer, I am sorry for the problem, could you pls let me kow your order number?

Beoordeeld met 2 van de 5 sterren

Antelife.com and a few good reasons why you should never buy your stuff on this webshop

The heap of problems all started with buying an Elephone p3000s via Antelife's Chinese webshop.
The moment i ordered the phone it was still available in China for the amazing price of around €177. I immediatly created an account but in the rush i gave in a wrong e-mail address. My own fault of course so i've send an e-mail towards Antelife's helpdesk (a simple g-mail address) with the request to recover my account. I gave them all my personal details like shipping address, name, phone number, and so on... But they didn't seem to be able to recover my account. How is this possible? They needed the order# they said, but i was unable to give them this number since i couldn't login to the account... Suddenly i realised i'd forgotten to put a number in my e-mail address so i tryied to log in without that number and yes, succes, Oouf! At least now, i could follow-up my order. I also noticed after ordering that they've sold me a first batch (older model) (i should have looked better, i know... ;-) ) of the p3000s, without NFC. (Not really a problem for me since i don't really needed the NFC)

After 3days my order status still stood on processing so i asked Antelife if there was an issue with my order. They said the phone was out of stock in China but that it was still available in their warehouse in Germany. (And indeed, now they've changed the status on their online store from “available” to “out of stock”) When you buy the phone on their German webshop the phone costs around €200. They said they would be so kind to offer me a discount of €5 but that i still would have to cover for extra expenses of almost €20! In my opinion that's real crappy customer service, they should ship it for the same price as was advertised on their Chinese webshop since it was available at the moment i ordered it. (else i could've bought it on another chinese webshop)
Thereby the elephone seemed less interesting to me and so they proposed me to buy another phone...
After a long tug of war i considered buying the Xiaomi Mi4i thus paying an extra fee of €46!
Total spend at this time: around €230...
I asked them to ship it as a gift but they refused to do so.
Result, an extra tax fee of €26 and a grand total of €255 when i only planned to spend €177!

Finally the shippement took 2-3 weeks. But i guess that's quite normal.

Summary:
If you want to buy your stuff on this webshop, go ahaid!
I will never buy from it again!

11 augustus 2015
Review zonder uitnodiging
Logo Antelife

Antwoord van Antelife

Dear customer, I am sorry for the problem, could you pls let me kow your order number?

Beoordeeld met 5 van de 5 sterren

Antelife

A site with a high variety of low price products. They send itens very quickly. Very good support.
If you have any doubt before purchasing something contact them.

11 augustus 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Communication , fast delivery and good products

I have done multiple purchases on Antelife and they never let me down!!!

Always fast response on orders and great delivery.
If , in any case, there should be a problem they contact you for explanation and
when contacted you will receive an answer very fast.

Prices are very good and products sent always arrive.

25 juli 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vey trusting, excellent items, competitive prices and superfast delivery

These days, all the family has bought our mobile phones at Antelife
The delivery is super fast - 2 days until arrival. All the 4 mobiles we bought are excellent and according to what we wished for, prices are also very competitive. We've been advising our friends to purchase through this site and three already did and are as satisfied as we are.
You should find the warehouse near you and buy directly in Antelife, especiallý if you are in the UE.

20 juli 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Second phone I buy from them, will buy a third!

The Phone arrived without problems, I had to pick it up from Customs but got immediately refunded for all I paid (money back + cupon)! Amazing service!

My next phone will happily come from this store!

The hour difference between Portugal and China made the communication with the Costumer Service a bit long, but overall they were always very hepful.

16 juli 2015
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

misleading

I ordered an Asus Zenfone 2 with INTEL Z3580 2.3GHz processor, 4GB of RAM and 16GB ROM. I received a model Z3560 1.8GHz processor, 4Gb RAM and 32 Gb Rom.
Of course I immediately contacted AnteLife. It was first denied that the wrong item was shipped. When I with convincing screenshots came the reply was that it was the wrong description on the website and that I had received good phone that belonged to that price ...
After much unnecessary mail contact was offered $ 10 in store credit. I never actually went along because the price difference between the ordered and delivered telephone at AnteLifes webshop was $ 73.
I then opened a dispute with Paypal. Paypal allowed me the same. Ante Life now offered $ 20 to compensate.
Unfortunately, PayPal is not reimbursed the return (almost 30 euros) and Paypal can not compel paying the real price difference. So I was forced to send the unit back to Ante Life. After receipt I would get the money back. Obviously I have not done this and I've learned my lessons: never do more business with AnteLife and don't expect more miracles from Paypal.

Order #800085532

15 juli 2015
Review zonder uitnodiging
Logo Antelife

Antwoord van Antelife

Dear customer, I am sorry for the problem, could you pls let me kow your order number?

Beoordeeld met 5 van de 5 sterren

Good Service, great product.

Ordered a Jayiu S3 from Antelife. Phone arrived very quickly and I was able to track it on DHL.

It's a great phone, best I've ever owned: powerful CPU, 4G, 3GB ROM & 16GB RAM, GPS etc etc.

Antelife even included two unadvertised and unexpected gifts - a useful protective cover and a glass screen protector - thank you, Antelife.

10 juli 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good customer service

I bought a mobile phone Jiayu s3 in antelife warehouse of Spain. The phone arrived and was in perfect condition. I was very pleased with the speed of delivery. I will continue to buy antelife

10 juli 2015
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good customer service

Bought a mobile phone. The postage tracker was useless but the customer service answered my questions very promptly. The phone arrived and was in perfect condition and I'm very happy I used antelife. But 31 days to get to Sydney Aus via the Netherlands.

9 juli 2015
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Kit OK but Service Poor

Probably best summed up by fact their two customer service email addresses listed on invoice and website are not monitored. Instead you get an automatic response "The recipient reject your mail". They actually run their 'support' from a gmail address. Item ordered was listed as "In Stock" on website for 2 - 7 day delivery - it wasn't in stock, I was told to wait and refund refused. When it did finally arrive late a part was was missing. PayPal claim found in my favour.
*UPDATE Reference: 'Reply from Antelife' (below) - Thanks for your interest... over a year later !?!?!

7 juli 2015
Review zonder uitnodiging
Logo Antelife

Antwoord van Antelife

Dear customer, I am sorry for the problem, could you pls let me kow your order number?

Beoordeeld met 5 van de 5 sterren

Great phone and fast delivery

They replied quickly to emails. The website was easy to use and delivery was smooth from Germany to the uk.
The phone was set up for Europe including the fast charge adaptor.
I will be using again in the future!

1 juli 2015
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Blackview Crown

Bought a cellphone just in first days of this year. I live in EU so I selected Spanish warehouse so I'd had it faster. Paid by card, didn't get any information about payment nor delivery. Website stated delivery in a few days and it arrived in no more than 5 but without any contract or invoice. Customer service assured me if there had been any problem they would have had solve it, I got 1 year guarantee (even though EU guarantees 2 at least).

Cellphone had almost really bad battery status indicator from start, I didn't bother to solve it properly (fixing in service center), just installed new firmware + some apps which improved it a bit. After 6 weeks microphone stopped working (only when loud speaker was on caller might have heard me a bit) and I had to send it to China for repair (customer service told me they had no service center in EU so I had to pay for shipping like €10+ at my own expense). Got it back after a month, microphone was slightly better but definitely not fixed; had to root the phone and install an app to adjust microphone sensitivity manually. Customer service told me they had checked it before shipping back and it might have had broken during transfer.

Now screen rotation is out due to barely functional gyroscope (compass shows (North)East all the time), have to use another app to switch it manually. Don't wanna send it back for fix due to high costs and unsatisfactory service center there in China.

Result: Antelife might be OK and you can save quite some money unless a problem occurs. Which was my case and after 6 months of using brand new phone I'm thinking about buying new one. I keep asking myself: was it worth it for all the troubles?

Order ID: 800070423

30 juni 2015
Review zonder uitnodiging
Logo Antelife

Antwoord van Antelife

Dear customer, I am sorry for the problem, could you pls let me kow your order number?

Beoordeeld met 5 van de 5 sterren

Umi Zero

It was my first purchase,I bought the umi Zero great phone at a great price.
I checked the product as requested by Antelife and it was in immaculate condition. :)

Thank you for your support Antelife team. Best regards!

26 juni 2015
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer