Abbiamo fatto un ordine in agosto pagando subito con carta di credito. Siamo a metà novembre e la giacca non è ancora arrivata. Nessuna risposta alle mail per chiarimenti. SCONSIGLIATISSIMO.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Consiglierei molta cautela prima di fare acquisti sul sito Antelife.com(CINA) perchè tendono ad inviare ciò che hanno disponibile,non quanto ordinato. Inoltre fare attenzione con l'assicurazione dogan... Toon meer
Bedrijf heeft geantwoord
The dialogue with Antelife retailer went smooth and they been very prompt. Also as a suggestion was nice if on Antelife would have some accessories for smartphones; headphones, leather case, temper... Toon meer
Ordered a Jayiu S3 from Antelife. Phone arrived very quickly and I was able to track it on DHL. It's a great phone, best I've ever owned: powerful CPU, 4G, 3GB ROM & 16GB RAM, GPS etc etc. A... Toon meer
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Muy buena tienda, todo perfecto!! Gracias!!
He comprado en antelife, y todo muy bien, recibí el smartphone en dos semanas y todo perfecto, ademas me dieron un cupon de descuento.
Estoy muy contento y volveré a comprar en Antelife.
Ninguna pega.
Best service ever
Best online product and service i have e ver made over the internet.
Great guys explaining everything we need
Fast support and great store
I am really satisfied with this seller. I have made 5 orders and all is completed without any problems. Fast support response time.
SCAMERS, CAREFUL!!!
This is a SCAM WEBSITE. I bought a phone, I paid with Paypal and what is my surprise when I realized that I have been charged more money than I expected to the debit card I had registered on Paypal. My invoice it's showing an amount in Great British Pounds and a higher one in USA Dollars, so I try to claim the extra charge back to the costumer service thinking that it is a mistake with the currency exchange; I got no answer. I start getting annoyed so I try to cancel the item next day; there was no answer again. I open a dispute on Paypal, the shipper answered the same day they delivered the parcel saying that it was too late to cancel it already (what a coincidence). Paypal didn't see anything wrong with the transaction, even though they had the invoice showing that something wrong was going on, so they simply refused my claim. Days after Antelife customer service reply to my email, but too late. I send them an angry email and this is their reply: "Ok, you refuse the parcel and we'll give you a refund", so I did it. The parcel arrives to UK and DHL claims to me an extra £15 for duty and VAT that weren't mention at all on the seller's website (funny after the extra charges I paid, apparently for posting they said to Paypal). The parcel has been one month on hold at DHL after I refused it waiting for the shipper's authorization to send it back to China, but they never replied. Now DHL has decided to destroy the item and I have no rights to claim anything as I refused the parcel, so basically I LOST MY MONEY and Antelife can happily keep ripping off people as none will do anything about it. Paypal or DHL won't get involved because it's not their business. Believe me when I say that it is better to buy on Amazon, the same phone is much cheaper, with no extra hidden costs and if anything goes wrong it is covered by Amazon. Antelife hide extra costs trying to make their products look cheaper, but the truth is that if you've got an issue with it, forget about getting it sorted or your money back either, they are simply SCAMERS!
MOST AWFUL EXPERIENCE SHOPPING ONLINE I EVER HAD!
I don't see a way to reply to a message from the company here, so here you got my Order Number: #800072909

Antwoord van Antelife
very bad service
I bought a media player, however I am still waiting for it for last 4 months. The company has refused to refund the money. They are happy to steal your money. Do not deal with them!

Antwoord van Antelife
Ordered a phone, not here yet.
Hi all,
I had ordered a phone(UMI Zero) from Antelife, about 10 days ago. there were other sites selling the same phone at a similar price, but they had processing time of 15 days, ( which from previous experience with the site is worst case, they usually ship in 7-10 days). so ordered it from Antelife, as their processing time said 1-4 days. Then paid for DHL express delivery so was considering the phone to be in the UK in about 10-15 days.
10 days down the line they have still not shipped the phone. Keep mailing them, they take 2 days to reply, and ask to wait for few days(how much is few days). They said they are restocking the phone as it was in high demand. If they do not have it in stock, why are they selling it again from the website.
Not happy at all with the service.
VP

Antwoord van Antelife
GOOD for Buying,BAD for Support!
My experience with this guys,in special from Spain was very good during a Purchase,the delivery was very quick!...
But when something go wrong...in my case a Newman K1S with +/-30 days of use,the microphone stop work. Sent to repair in 17/11/2014 after a lots off emails,photos,and confirmations, Mss.Ivanka inform me the:- "I am sorry that your phone Newman K1S cannot be repaired now, the manufacturer refuse to repair the phone now.
Our company decides to send you a new K1S from our Spain warehouse, charge you only $20, do you accept it?
Could you please directly send the payment to us through Paypal.Our Paypal account"...
...so i send MORE 20$ by PayPal on day 15/12/2014 (at moment my money lost with this purchase is:
$169.98 for the phone, +10€ for send to repair,and $20,for pay the shipping a new one from Spain) +/- total $200 and i have NOT any PHONE YET!!!
I am GO continue waiting for the PHONE,for the Tracking number,many emails,but nothing ARRIVE till TODAY,Seems a FAKE and Scammer support!...BE Warning!...
Before this was resolved,and i am go continue try,NEVER BUY AGAIN!!!

Antwoord van Antelife
A fuire
Commande passée le 8 octobre 2014.
Le 15 octobre, je les contacts pour savoir ou en est ma commande, car rien ne bouge sur mon compte, pas de réponse.
Le 17, nouveau mail de ma part, pas de réponse...
Contact sur leur Webchat, pas d'interlocuteur.
Le 20 octobre je dépose un litige PayPal et comme par hasard, je reçois un mail de leur part une heure après, en me disant qu'ils n'avaient pas vu mes mails et que j'aurais commandé sans me loguer, d'ou l'absence d'information sur mon compte. Le colis serait parti, mais depuis, je n'ai toujours rien reçu.
Après 1 mois d'attente, je passe le litige PayPal en réclamation.
Cela fait plus de 10 que je commande en Chine et je n'ai jamais rencontré un seul problème.
Fuyez cette boutique.

Antwoord van Antelife
Awful service! !!
I bought a phone from them and it came faulty, I notified there customer service team and after about 4 messages were I had to confirm my order details and I was basically sending the same information over and over again, they decided that I can send the phone to be repaired, not replaced as it was normal considering that the product was faulty from the beginning and I had to pay for the international shipping. ..
Now I opened a case with PayPal and I'm waiting for my money back.

Antwoord van Antelife
Ordered a iNew V8
As title says ordered an iNew V8, factory had no stock (other sites couldnt get it either) so they changed it for a Xiaomi Redmi Note Enhanced upon request. Shipped via DHL in decent time with tracking.
Customer Service is a bit slow via email, Live Chat was a bit better.
Overall pleased so far with my first order with them.
(PS I have ordered from Aliexpress etc before as well so can give a good comparison)
Tarifs attractifs, site de confiance!
Bonjour,
J'ai réalisé de multiples achats (smartphones, tablettes et divers accessoires). Le service client répond dans les 24 heures (malgré le décalage horaire). Les produits expédiés correspondent à la description (pas de contrefaçon).
J'ai testé également le sav lors de mon dernier achat : une tablette tactile (écran défectueux). Le délai transport compris a été d'un mois.
Bon à savoir avant achat:
En chine, très souvent lors de sav meme sur de l'achat neuf, les produits sont réparés et doivent donc repartir chez le fabricant.
De plus, les frais de retours sont à votre charge, mais ceci est indiqué dans les conditions de vente de la boutique.
En bref, une boutique que je recommande avec un service après vente efficace !
no support
This is the worst e shop i ever bougth.
Without the support of the occurrence of problems. 4 months I've been getting screwed TO repair my phone. Respond to email within 2 weeks! Do not ever buy in antelife or anywhere in China. To keep this cheap crap goods which is only useful for 1 month. Then it is just to dump.

Antwoord van Antelife
Pas de SAV
J'ai acheté 7 téléphones sur ce site. Le dernier en date, un Doogee collo DG 100 bloquait tout le temps et la sortie casque ne fonctionnait pas. Je l'ai donc renvoyé avec colis suivi il y a 2 mois. Depuis, malgré des relances régulières, on me dit que le téléphone n'a pas été reçu. Et puis rien. Pas de geste commercial. J'ai beau revoyer des relances, on me répond à côté.
Je suis dégouté. Malgré quelques légers bugs sur des téléphones no name, les produits proposés sont plutôt corrects. Excepté ce dernier achat.
Je déconseille donc.

Antwoord van Antelife
Good service. and nice phone
It is my first time purchasing here. and i have hesitate for a while because it is online serivice. but finally i give myself a try
I am so happy about this try. The website offer so good serivice and very patience.
i will come back again and tell all my friends here :D
ПРОДАЮТ телефоны на месяц не больше
Купил на antelife.com.ua телефон через месяс начал выключатся сам и тд, сказали что гарантия закончилась, в итоге влетел на 2700 грн.!!!!!!!!!!! несоветую к ним обращатся

Antwoord van Antelife
A pretty good online store!
The first time I encountered this site, I was quite overwhelmed with their store layout. So many products and its all over the places. Almost feels like browsing on Taobao (Chinese biggest e-commerce site). They sell the China newest mobile devices with reasonable prices, didn't need to worry about fraud because they offer PayPal payment and it's pretty cool that they deliver stuff overseas quite fast!! I had issues with their customer service though, quite slow for an impatience person like me.
However, one the best thing this site has to offer is their in-depth review on their Youtube channel, which is really helpful for anyone who lives overseas and who wants to buy Chinese mobile devices. They really do good reviews, covering both hardware and firmware, making sure their customer know what they're paying for.
PS: I would give this site 5 stars when they managed to change their messy website layout ;)
норм
Заказывал подарок.
+:отправили быстро,все доставили в целости и сохранности
-:не всегда отвечают консультанты
Последнее меня не смутило,так что все в порядке.Хорошее соотношение цена-качество.
Ставлю 4 звезды из-за консультантов,а могло бы быть и все 5.
good website in price and quality
I bought few phones from the antelife, the item is good quality and with competitive price, but there is some delay in shipping due to some item is very hot and be informed to wait more days to prepare goods.
it's worth to buy mobile phones in antelife
What I want to say is antelife is a good site. At first, I afraid it is a sam but I am happy that I was wrong. They sent me the Xiaomi Redrice qucikly, and the customer service is amazing, they always help me with my question.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







