I'm really glad I've found this company. Anthap's molasses sucuk and double roasted turkish delight are the best I've ever tried. Spices are of excellent quality. Definitely will be back. Great custo... Toon meer
Bedrijf heeft geantwoord
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This is the type of company we love. They obviously take their time in choosing and featuring only high-quality foods. The nuts are extraordinary, much better than anything else out there. We've used... Toon meer
Bedrijf heeft geantwoord
We have been buying our nuts from Anthap for some time now, and every order has exceeded our expectations. The product quality is excellent, and the customer service is outstanding. Elif Hanım has... Toon meer
Bedrijf heeft geantwoord
Unfortunately the delivery was late and the frozen foods were defrosted and no longer very edible. Despite this, they were well packaged and I appreciate the effort. Thank you.
Bedrijfsgegevens
Geschreven door het bedrijf
Anthap UK Ltd, your number one source for Dried Fruits, Nuts, Turkish Delights, Spicy and all other Turkish Traditional and Natural Products that people enjoyed for many years. We're dedicated to giving you the very best of our products listed below, with a focus on quality, dependability, customer service and uniqueness.
Contactgegevens
ANTHAP UK LTD 5A Lumina Way, Enfield, EN1 1FS, London, Verenigd Koninkrijk
- +44 2086179730
- sales@anthap.co.uk
- anthap.co.uk
4,6
Uitstekend
905 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
High quality fresh nuts and foods
High quality fresh nuts and foods. I am always happy with the food and delivery.
27 februari 2025
Antwoord van Anthap
Dear G Uslu,
Thank you for your kind words! We're delighted to hear that you’re always satisfied with the quality of our fresh nuts, foods, and delivery service. We truly appreciate your support and look forward to serving you again soon!
Best regards,
Anthap UK
Anthap has always been superior in…
Anthap has always been superior in terms of its quality. I tried the Dubai chocolate from them and it’s my first time trying it. I knew that theirs would be good due to the pistachio cream but genuinely it’s delicious.
Price point is high but it’s worth it to try.
I will say I wish that the delivery could be cheaper or not £60 payment for a free delivery. We don’t always want to buy that much, so if there were different price points for delivery instead of a set £5.99 that would be so helpful.
And more offers & discounts!
6 maart 2025
Review zonder uitnodiging
Antwoord van Anthap
Dear Berfin,
Thank you for your thoughtful feedback! We're delighted to hear that you enjoyed the Dubai chocolate, especially the pistachio cream, and appreciate Anthap's quality. We understand your concerns about delivery costs and promotions, and we’ll certainly consider your suggestions. Your input is valuable to us, and we truly appreciate your support. Looking forward to serving you again soon!
Best regards,
Anthap UK
Very disappointing
Updated review after getting (strictly speaking not a full) refund (but I gave up fighting for pennies after 3 months and multiple attempts):
I got good pistachio paste from them once but the second attempt was plagued by the system and delivery problems on their end which took several months and way too much effort to get a refund and no pistachio paste.
The final communication was a person calling me on Saturday afternoon and having a go at me for not updating the review. A very poor customer service experience.
The original review:
I wish I could leave a positive review but I never received my parcel nor a refund. I placed an order of ~£65 in the middle of December but that never arrived. Contacted Anthap multiple times and received emails that they would look into but nothing happened and now (3 months later) they stopped responding to my emails asking for a refund.
Very disappointing.
Edit for a bit of a context: I never received the tracking number from Anthap and I got provided the tracking number when contacted them about 2 weeks after placing the order. They said that the parcel was delivered and I should go and check with my neighbours (which I did). But then checking the tracking website it clearly stated that the parcel was at the Parcel Force national centre and and not any my place. So there is a proof that I didn't make it up. But they haven't done anything to fix it, offer to ship it again or refund. As I said very disappointing.
6 maart 2025
Review zonder uitnodiging
Antwoord van Anthap
Dear Iza,
We’re very sorry for the inconvenience you experienced. During this process, we made sure to stay in contact with you and have now completed your full refund as promised.
At Anthap, we truly value our customers and always aim to resolve issues as quickly and fairly as possible. Thank you for your patience and understanding.
Best regards,
Anthap UK
Antwoord van Anthap
Dear Parul,
Thank you for your feedback! We're glad to hear you're happy with our products and prompt delivery. We look forward to serving you again soon!
Best regards,
Anthap UK
Great quality products
Great quality products. Excellent customer service and fast delivery. Anthap pistachios are family favourite.
3 februari 2025
Review zonder uitnodiging
Antwoord van Anthap
Dear Katel,
Thank you for your kind words! We're so happy to hear that you’re pleased with our products, customer service, and fast delivery. It’s wonderful to know that Anthap pistachios are a family favourite — we look forward to serving you again soon!
Best regards,
Anthap UK
Cig kofte is really very delicious
Cig kofte is really very delicious.
Nuts, dried fruits and traditional food are great and always fresh. Very happy. Thank you
28 januari 2025
Review zonder uitnodiging
Antwoord van Anthap
Dear Keira,
Thank you for your wonderful review! We're delighted to hear that you enjoyed the cig kofte and found our nuts, dried fruits, and traditional food fresh and delicious. Your satisfaction means a lot to us, and we look forward to serving you again soon.
Best regards,
Anthap UK
Love the products great value for money…
Love the products great value for money and very quick delivery
29 januari 2025
Antwoord van Anthap
Dear Lesley,
Thank you for your wonderful review! We're thrilled to hear that you love our products and find them great value for money. We also appreciate your kind words about our quick delivery. Looking forward to serving you again soon!
Best regards,
Anthap UK
Great delivery service and quality
28 januari 2025
Antwoord van Anthap
Dear Ethan,
Thank you for your kind words! We're delighted to hear that you’re happy with our delivery service and product quality. We look forward to serving you again soon!
Best regards,
Anthap UK
Wrong order arrived originally
Wrong order arrived originally, reached out to customer support who apologised and managed to send out the right order the following day. Great customer service and honestly the only place we will use going forward.
24 januari 2025
Review zonder uitnodiging
Antwoord van Anthap
Dear George,
Thank you for your understanding and kind words! We sincerely apologize for the mix-up with your order, but we’re glad our customer support team was able to resolve it quickly. Your trust and loyalty mean a lot to us, and we look forward to serving you again in the future!
Best regards,
Anthap UK
Absolutely incredible
Absolutely incredible! Anthap Roasted Salted Turkish Black Sunflower Seeds are hands-down the best sunflower seeds I have ever tasted. The flavour is perfection—perfectly roasted with just the right amount of salt to create an addictive, crunchy snack that keeps you coming back for more. The seeds are large, fresh, and bursting with that authentic Turkish quality that takes me straight to the Mediterranean with every bite.
I’ve tried countless brands, but nothing even comes close to the quality and taste of these. Whether I’m relaxing at home, out with friends, or even on a road trip, these are my go-to snack! Anthap has truly mastered the art of sunflower seeds, and I can’t recommend them enough. If you’re a fan of sunflower seeds, do yourself a favour and try these—you won’t be disappointed!
28 oktober 2024
Antwoord van Anthap
Dear Levi,
Thank you so much for your amazing review! We’re thrilled to hear how much you love the Anthap Roasted Salted Turkish Black Sunflower Seeds. It’s fantastic that you appreciate their perfect flavour, freshness, and authentic Turkish quality. Your kind words mean the world to us, and we’re delighted to be your go-to snack. We can’t wait to serve you again soon!
Best regards,
Anthap UK
Antwoord van Anthap
Dear Graham,
Thank you for your kind words! We're thrilled to hear that you were pleased with the product and prompt delivery. Your satisfaction is our priority, and we look forward to serving you again soon!
Best regards,
Anthap UK
Helpful staff, quality foods
One of the products I ordered was out of stock. A member of staff rang me to offer me an alternative rather than sending my order with something missing, very helpful. Quick delivery. Very happy with the quality of the food.
23 december 2024
Review zonder uitnodiging
Antwoord van Anthap
Dear Rachel,
Thank you for your thoughtful review! We’re glad to hear that our team was able to assist you with an alternative for your out-of-stock item. It’s wonderful to know you’re happy with the quick delivery and the quality of the food. Your satisfaction is our priority, and we look forward to serving you again soon!
Best regards,
Anthap UK
Antwoord van Anthap
Dear Thomas,
Thank you for your kind words! We're glad to hear you had a smooth experience, found good value, and appreciated our fast delivery. We look forward to serving you again soon!
Best regards,
Anthap UK
Product was delivered quickly and is…
Product was delivered quickly and is being used right now
28 december 2024
Review zonder uitnodiging
Antwoord van Anthap
Dear Malcolm,
Thank you for your feedback! We're glad to hear that your product was delivered quickly and is already being put to good use. We look forward to serving you again soon!
Best regards,
Anthap UK
Antwoord van Anthap
Dear Tamas,
Thank you for your kind words! We're delighted to hear that you think so highly of our shop. We look forward to seeing you again soon!
Best regards,
Anthap UK
The quality of both chocolate and…
The quality of both chocolate and kunafa was less than expected
30 december 2024
Antwoord van Anthap
Thank you for sharing your feedback on our Dubai Chocolate (Kunafa Pistachio). We are genuinely sorry to hear that the product did not meet your expectations. At Anthap, we pride ourselves on delivering high-quality, handmade products, and your experience is not reflective of the standards we strive to maintain.
We would like to clarify that our Dubai Chocolate (Kunafa Pistachio) is made using only the finest ingredients, carefully selected to provide a premium experience:
Callebaut Belgian Milk Chocolate – Renowned for its exceptional quality and creamy texture.
70% Pistachio Paste – A rich and natural pistachio paste that enhances the flavor.
KOSKA Tahini – A trusted brand for its superior quality tahini.
Fresh Kunafa – Sourced fresh to ensure the best taste and texture.
https://www.anthap.co.uk/.../anthap-dubai-chocolate-kit...
Our products are completely handmade, and we avoid using palm oil or any unhealthy ingredients. Quality and authenticity are central to what we do.
This is the first time we have received a complaint about this product, and we take your feedback seriously. This will help us investigate if there was an issue with your specific batch.
We value your trust in Anthap and hope to address your concerns to your satisfaction. Please feel free to reach out with any further details, and we will do everything we can to make things right.
Best regards,
Anthap UK
Antwoord van Anthap
Dear Ozge,
Thank you for your kind words! We're so glad you enjoyed the tasty food. We look forward to serving you again soon!
Best regards,
Anthap UK
Arrived quickly and well packed!
29 november 2024
Antwoord van Anthap
Dear Our Valued Customer,
Thank you for your feedback! We're glad to hear your order arrived quickly and well-packed. We look forward to serving you again soon!
Best regards,
Anthap UK
Excellent service, professional attitude and very good products!
I’m happy with the shop and the service they provide.
The products are also very good!
29 november 2024
Antwoord van Anthap
Dear Stoyan,
Thank you for your kind words! We're delighted to hear that you're happy with our service, professional attitude, and the quality of our products. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Best regards,
Anthap UK
This was the 2nd time I had purchased…
This was the 2nd time I had purchased from the company, the first time there were no issues, the 2nd time my two large bags of figs we’re substituted for 4 smaller bags which were inferior in quality and more expensive without consultation, the packages are normally well packed and delivery is on time but due to my last experience not sure I will purchase again!
3 december 2024
Review zonder uitnodiging
Antwoord van Anthap
Dear Sayeh.
Thank you for your feedback. We are very sorry about your recent experience. The substitution was made without consultation, and we understand your disappointment with the quality of the replacement figs. Please rest assured, this is not the standard of service we aim to provide.
Kind regards,
Anthap UK
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