Apelson Appliances UK Ltd Reviews 271

Quite simply it was great being able to source a replacement for my freezer and I thank you for that

Great delivery easy to use website

I was informed when stock would be available

Filters were not carbon filters which was what I expected and not value for money.

A fuir c'est une arnaque dégusiée ce n'est pas un service après vente , Avant d'acheter un appareil en magasin en l'occurrence chez Brico dépot il faut demander le nom du service après vente.

Having phoned to see if i could get a replacement part for my pressure washer. i was welcomed by a friendly and totally professional customer service. Keep up the excellent work. Colin

Disappointing experience the website could be clearer, having the same issues as others who have highlighted the same problems

Very helpful company. The original suggested part came but was incorrect and the company arranged a free collection and sent the alternative correct part. Yes I would use this company again.

Easy site to use and found what I was looking for no problem and good delivery thank you.

Good product, fitted exactly.

The dispatch of the replacement part was very quick, and was received the next day. Very good service. Thank you.

Ordering was easy and delivery reasonably quick. Carbon filters for cooker hood were easy enough to fit once we got the hang of it!

Very impressed with the level of service overall from Apelson. When my chainsaw developed an issue the process of getting it sorted for repair was very easy and fast. Excellent communication throughout. The Garden Power Team at Apelson could not have been more helpful in resolving my issue I was having with the supplier. Due to their continued helpfulness it all got sorted. Highly recommended company. Thanks again.

You delivered at the time stated and left the parcel in the agreed place .

Helpful advisor, easy online purchase and prompt delivery 👍

I just wanted to say thank you for resolving my issue so promptly. Honestly, it's like a new mower—it's never started so easily before! Excellent customer service and a quick fix; from arranging the pick-up to timely emails and efficient service to fix the problem, I can't fault anything. A BIG THANK YOU to everyone involved!

An incorrect part was despatched despite a photograph of the damaged part having been provided to the kitchen company. Who assured me it had been forwarded with their email.
We waited a further week for the correct part to be delivered, only to realise there were no screws holding the 3 centre bars in place.
By which point we gave up and accepted the part, intending to move the screws ourselves.

As advertised. Properly described and promptly despatched. No complaints

Great customer service each and every I call. They’re very helpful and always answer the phones quickly.