Apex Doma Ltd Reviews 119

All the advice, and everything I read, indicated that the most important thing when installing solar energy was the installers. We found Apex Doma on Which? and couldn't have done better. A first class job all round; from Ian's initial visit; to Abby, Olivia & Jenny in the office (with Roan working hard behind the scenes); to the roofers Charlie, TP & Liam; to Matt, Tom and Joe the electricians - with an extra shout for Matt and Joe who sorted the problem with the smart meter. A wonderful team. Thank you!

from the first conversation with Ian to the install by Matt and Tom was top rate .nothing to much trouble .
great team

Apex Doma recently installed a home battery solution for me and I couldn’t be happier with the service. They answered all my questions promptly and clearly, and were incredibly accommodating throughout the process. Even when some minor installation issues came up, the team handled them quickly and professionally, ensuring everything was completed to a high standard. Excellent service from start to finish – highly recommended!

The site visit by Ian before his quotation together with his YouTube videos were very helpful in making my decision.

The process of ordering was smooth and queries were answered quickly and I felt I was kept informed before the installation. The only problem was when the scaffolders (who I believe were external contractors) didn’t turn up on the arranged day.

Abby and Jenny in the office were helpful throughout the process to the final installation and beyond.

The work went ahead as promised. During the process the team were efficient, both willing to answer questions and explain the system. The installation was fitted very neatly over two days They tidied up at the end of each day and cleaned up completely when the job was finished - the garage floor was cleaner after they left than before they arrived. A quick name check for Liam, Charlie, Joseph, Joe and Jimmy.

After installation the system worked as expected until a few teething problems caused by a missed firmware update while the system was switched off for a week at the behest of Grid Northwest while they worked on a substation. Tesla support sorted this out although it took several days.

The system is now working satisfactorily and I’m just waiting for permission to operate to be able to export excess electricity.

I would recommend Apex Doma.

The quote, scaffolders installation team and the quality of the kit were all excellent.

Apex Doma are a small company with a really customer focussed approach, everyone I dealt with from the technical sales team right through to the delivery team were very friendly, helpful and knowledgeable about the solar panel product. They were very quick to respond to technical queries and issues. I would recommend them highly if you are looking for a Solar panel installation.

Very helpful from start to finish. Everyone who came on-site was very polite. I would recommend to a friend.

Apex Doma were the third company I had to quote for a solar and battery system. Right from the initial visit from Ian I felt that they were the right company for my requirements. Apex were actually the dearest of the 3 quotes but the fact they were not pushy, gave me options on what I could have and as I was already having some roof repairs done first, they were happy to liaise with my roofers, use the existing roofers scaffolding I was already paying for, (so I didn’t have to pay twice), this made the decision on who I wanted to do the work easy. Apex made my whole journey from initial contact to the finished install very smooth and stress free. Their whole team from the roofers to the electricians to the ladies in the office were 100% professional and were a pleasure to deal with. I had asked that on the day of install, if they could manage to fit more panels on the roof, could this be done, the answer was “Yes and it’s no problem at all.” In the end I had an extra 4 panels thanks to their “Can Do” attitude. The teams on site were prompt each day, explained everything to me on what was being done (I did ask a lot of questions!) and left my house clean and tidy. I now have 16 solar panels, a Tesla Powerwall3 with a DC expansion pack and should I need to have any more work done, I’d have no hesitation in giving Apex Doma another call and no hesitation in recommending them to family and friends.

Apex Doma were excellent throughout, from the first survey to final commissioning. They checked I was happy with every aspect of the work as the job progressed and even sorted out a few existing tiling issues at no additional cost. They clearly have pride in the work that they do, and this shows. Highly recommended!

Fantastic experience from start to finish - the team at Apex Doma have been really communicative throughout, gave us multiple well thought out options for a solar and battery setup when they quoted based on our usage as well as our budget and preferences.

We’ve been using our system around 9 months now, and have been loving the amount we’ve been generating most days more than we’ve been using, selling loads back to the grid.

We had one issue with our Tesla Wall charger recently, but the team dropped everything to get us sorted.
They found a fault internally to the charger, and had the conversation with Tesla to get a warranty replacement sorted.

Tesla themselves took a while to get the replacement unit sent, but the team at Apex Doma were able to fit us in within 24 hours of it arriving and sorted it.

Honestly couldn’t be happier, and it’s a breath of fresh air to have such a decent group of people who genuinely seem to care.

Thanks guys!

First class experience from start to finish.
Highly professional in all my dealings with them,
the installation went smoothly and team members on site were first class, a big thank you to roofers Charlie, Joe and jimmy. Electrical team Matt and Tom
Would highly recommend

Apex Doma staff were very professional, know their trade and were willing to fix teething problems promptly (when a change of Wifi code caused issues). Would definitely recommend.

From start to finish apex doma were amazing. The transition to solar and the options available was confusing. After getting telephone quotes from other companies I was left unsure. Whereas, Ian personally came to review the job and gave a clear fully costed quote and explained the process involved.

When it came to install, everything happened when they said it would no last minute changes or delays. They were even flexible enough to be able to add panels mid job at my request maximising my generation potential.

Installation guys Jose and Owen were fantastic! Incredibly neat job and the site was left tidy. Can’t thank them enough! Really recommend them as a business

I contacted a number of suppliers for quotes for an AC coupled Tesla PW3 Battery to support my existing PV system and EV car. None were keen on undertaking a site visit however Apex Doma understood and willingly arranged a site visit to discuss location and layout for the PW3 and Gateway
After speaking with Ian, I had the confidence to place my order. From order placement the communications were great and their engagement with the DNO for the export design assessment was faultless. Hence the battery was installed on their scheduled date.
On the day I had no issues or stress both Matt and Tom installed the PW3 and took me through the setup step by step. Their attention to detail and quality of workmanship went above and beyond my expectations. The framed single line diagram with shutdown procedure fixed next to the PW3 Gateway is very useful and again shows the level of detail the company work to.
Following the commissioning, Apex Doma started handover documentation provided me very helpful links to videos they have produced which explain in detail how the PW3 App works and what to expect in the handover documentation. The system is running perfectly and suits my needs, I would definitely use Apex Doma again and highly recommend them

We did a lot of research and had 4 quotes for solar panels and batteries before going ahead. Apex were neither the cheapest nor the most expensive quote. Apex were patient with addressing all our questions beforehand which gave us confidence. The scaffolding arrived and fitting went ok except they caused a water leak in our garage when the heating came on later in the evening and they organised an emergency plumber to stop it. We were left with water damage to the ceiling which we had to put right. They also installed the inverter incorrectly and so for the first 2 months after installation we had an inflated electric bill rather than a lower one which was a shock! For example, one month's bill went from £108 to £180. It took 3 visits for the inverter situation to be rectified. We did eventually come to a compensation agreement but it took 3 months to do so. Now our monthly electric bill is around £20. Ultimately we're pleased we had the solar panels fitted but it wasn't quite as smooth a process as we'd hoped for.  

Everything was done on schedule and fully explained to me.
All contact that I have had with the comany has been friendly and helpful.

From the first visit by Ian and his patient revisions of different variations to the quote through Abby’s patience with delays with our roofers through to the great installation team led by Liam we have been super impressed with the professionalism and skills of the whole company. By no means the cheapest quote, I am more than pleased with the quality of the equipment and installation as well as the excellent customer service and after sales care. Worth every extra penny. When time comes to install an EV charger I’ll certainly be asking Apex Doma for a quote again.

To sum up;
- friendly
- efficient
- quick to respond to queries or problems
- local (Wilmslow)
- good value for money
- it's a very efficient system
- really know their stuff

An excellent very professional company. Knowledgeable, skilled the whole team go that extra mile to make sure they do a great job for their customer, they even came out to solve and fix an issue with our system not installed by Apex, can’t rate them highly enough

Complete transparency from start to finish and really nice people to deal with throughout. A great job, well done and would happily recommend to anyone.