Appliance World Online Reviews 

8.600
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My dishwasher (Order No AW197148977) arrived on time. The driver was very friendly and helpful. He installed and tested the washer and removed all the packaging as he left. After the test cycle end... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I looked at a number of different freezers suitable for a working life in a garage. The Teknix upright was the right size, and operates at minus 15 and has the integrated winter guard facility. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I first called Steve as I had a query when ordering. He was amazing, he listened and understood, then placed the order providing clear information on delivery. On delivery I received several updates... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything happened as expected. Ordered; then contacted about delivery date; got 24 hour warning about delivery slot; contacted on the day with the time of arrival; van arrived on time; appliance wa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Huishoudelijke apparaatonderdelen leverancier
  3. Boiler leverancier
  4. Aanrechtwinkel
  5. Gasinstallatieservice
  6. Winkel voor wasmachines en wasdrogers

Over Appliance World Online

Geschreven door het bedrijf

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

Shop Now

Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(8.600)

919 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Regular updates on expected time of…

Regular updates on expected time of arrival. Delivered with care and respect for property

16 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Customer J.Harling,

Thank you so much for the feedback! We are delighted to hear that Abdi provided such excellent service. We will be sure to pass your kind words along to him—he will be very happy to hear his professionalism made such a positive impression.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

It was really nice to receive a…

It was really nice to receive a delivery from a polite and professional young man. Abdi was on time and is credit to your company

16 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Craig Garghan,

Thank you so much for the feedback! We are delighted to hear that Abdi provided such excellent service. We will be sure to pass your kind words along to him—he will be very happy to hear his professionalism made such a positive impression.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Communication and Delivery Service

The communication was excellent. Regular updates about the delivery and arrived on time. Very helpful and friendly delivery man.
The item was a fridge and very happy with it.

13 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Jane,

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our communication and delivery team. We hope you're enjoying your new fridge!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Absolutely outstanding service from…

Absolutely outstanding service from start to finish . I will buy from you again shortly as I will need a washing machine for my new house . Absolutely outstanding-I am car the moon .

16 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Elizabeth Park,

Thank you so much for the fantastic review! We are delighted to hear that you had such an outstanding experience. We look forward to helping you find the perfect washing machine for your new home whenever you are ready!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Clear web site for ordering

Clear web site for ordering. Good Price. Excellent communication regarding delivery time which arrived within 2 minutes of indicted time.

16 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear David R,

Thank you for your feedback! We’re thrilled to hear you found our website easy to use and that our delivery lived up to expectations. We appreciate your business!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fast efficient installation of a new freezer.

My freezer decided it couldn't cope with this hot weather and stopped working. I searched around and luckily came across Appliance World. They were offering next day delivery at the most competitive price. The Bosch freezer duly arrived as promised was unpacked and installed and my old one removed. When i needed to ask a question I actually talked to a very helpful person. I would definitely recommend this company.

16 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello,

Thank you for sharing your experience! We’re so glad we could get your freezer situation sorted quickly during the heatwave. It’s wonderful to hear that our delivery and installation team met your expectations, and we’ll be sure to pass your kind words along to our support staff. We truly appreciate your recommendation!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fabulous customer service from delivery…

Fabulous customer service from delivery man, Abdi today. When he arrived on time, the goods in his delivery van had been packed in the wrong order. I was first up but my fridge freezer was at the back of the van. Someone back at the depot had loaded things in the wrong order. Abdi asked me to give him time to rearrange the goods, and my fridge freezer was still delivered on time! What a gem he was. Very polite and courteous. Thanks Abdi you're a star 🌟

16 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Gail McAllister,

Thank you so much for the wonderful feedback! We are thrilled to hear that Abdi provided such excellent service and went above and beyond to ensure your delivery arrived on time. We will be sure to pass your kind words along to him and the rest of our team.

Regards,
AWO

Beoordeeld met 1 van de 5 sterren

Washing machine failed after 6 weeks

Washing machine failed after 6 weeks, spewed water all over my home ruining kitchen walls and ceilings. Appliance world were so unhelpful so rude on the phone and via email. I advise anyone to think twice about using them. Just used AO for a replacement and just chatting to the team on the phone it’s night and day. Appliance world just want your money and aren’t equipped to help.
DID NOT OFFER PHYSICAL ASSEENT OF MACHINE ASSESSED VIA A PICTURE -ONLY OFFERED CHARGABLE VISIT!! Do not use or use something with payment protection. Staff were so horrible.

1 juni 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello caitlin mcfadden,

Thank you for your review.

Having reviewed your case, the inspection of the evidence concluded that the fault was caused by a foreign object damaging the appliance, rather than a manufacturing defect.

Despite this, we offered to arrange an independent inspection to investigate the matter further. Unfortunately, we did not receive a response from you, so we were unable to progress your case.

We therefore do not accept the suggestion that we were unwilling to help. We investigated the reported fault, relied on the evidence, and offered a further inspection in an effort to resolve the matter.

We are sorry that you were unhappy with your experience, but we do not feel your review reflects the assistance and options that were offered in an effort to resolve the issue.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Great service and really good on the…

Great service and really good on the delivery time. Really happy with the product.

14 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Simon Hough,

Thank you for your feedback! We are so pleased to hear you had a great experience and are happy with your product. We appreciate your support!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Purchase and delivery as quoted

Purchase and delivery as quoted, excellent!
The driver/deliveryman was courteous and helpful. A real gent he was a great representative for your company. His extra special effort makes me certain to view your company for any future purchase before looking elsewhere

14 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Mr Potter,

Thank you so much for the kind words! We are thrilled to hear that our driver provided such excellent service. Providing a great experience from start to finish is our top priority, and we look forward to serving you again!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Washing machine ordered & delivered.…

From order delivery was quick and arriv d has expected. Price was a good price for washing machine. Updated me with time slot for delivery and phoned to say they were here to deliver. The delivery men were very friendly and quick. Washing machine looks perfect no damage . Have yet to use it. Very happy with service and so far would purchase again from this company.

14 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Melody Lewis,

Thank you for sharing your experience! We’re delighted to hear that our delivery team provided friendly, efficient service and that your washing machine arrived in perfect condition. We appreciate your feedback and look forward to serving you again in the future!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Good value

Delivered on time and within the time delivery slot given, freezer is good value for money and vey happy with the quality

21 mei 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Lynn,

Thank you for the fantastic review! We are so glad to hear that you were happy with both the delivery service and the quality of your new freezer. We appreciate your business!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fridge Freezer from AW

Placed the order on line very simple, trying to pay for it was difficult as I had a problem authorising the payment due to Internet dropping out which lead me confused if I had paid or how many times I had actually paid I called AW who were very helpful, polite and professional So despite my minor hiccup it was sorted Glad to say Fridge Freezer arrived safely and a little earlier in the day than expected Advised by text regarding the earlier delivery Great Service

13 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Paula,

Thank you so much for your kind words! We’re thrilled to hear our team could help resolve your payment issue quickly and that your fridge freezer arrived safely and ahead of schedule. We appreciate your feedback and are glad you had a great experience with us!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Delivery on time staff went above and…

Delivery on time staff went above and beyond very friendly

13 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Linda Mclennon,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our delivery team. We appreciate the feedback!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery, communication was excellent, can't fault it, would definitely buy again,

9 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Kevin Murphy,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our delivery and communication. We look forward to serving you again soon!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Efficient, reliable, friendly service

Very easy to order from the website. We were able to choose the day of delivery and paid to have our old appliance collected, both of which were important to us. We could have purchased the appliance slightly cheaper from another supplier but we wanted a reliable service and the Appliance World Online reviews were very good. We were not disappointed - we received several emails and texts to update us before and on the delivery day. Our appliance was delivered efficiently, on time and with a smile by driver Victor. Excellent service, happy to give 5 stars.

10 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Carol,

Thank you so much for choosing us and for sharing your experience! We are delighted that our delivery options and communication met your needs. It is wonderful to hear that Victor provided such excellent service—we will be sure to pass your kind feedback along to him. We appreciate your trust in us and look forward to serving you again!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fantastic from start to finish

Fantastic from start to finish
Great customer service having bought 3 large appliances .
Great delivery service was so helpful thankyou .

11 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Ann Schofield,

Thank you for choosing us for your home appliances! We are thrilled to hear that you had a great experience with both our customer service and delivery teams. We truly appreciate your repeat business and look forward to serving you again!

Regards,
AWO

Beoordeeld met 4 van de 5 sterren

They delivered the wrong colour but put…

They delivered the wrong colour but put it right straight away the delivery men was very very helpful and friendly i would give them 10 stars it was a warehouse mistake

10 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Christine Howard,

Thank you so much for the feedback! We are so pleased we could get that sorted for you quickly, and we'll be sure to pass your kind words along to our delivery team. We appreciate your patience and look forward to serving you again!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fabulous service great product very…

Fabulous service great product very swift delivery

10 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello,

Thank you so much for the kind words! We are thrilled to hear you're happy with both our service and the product. We hope to see you again soon!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Good price

Good price, efficient delivery

10 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Chas Barclay,

Thank you for your lovely review! We’re delighted to hear you were happy with our pricing and enjoyed our efficient delivery service. We really appreciate your support!

Regards,
AWO

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer