Appliance World Online Reviews 

8.600
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My dishwasher (Order No AW197148977) arrived on time. The driver was very friendly and helpful. He installed and tested the washer and removed all the packaging as he left. After the test cycle end... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I looked at a number of different freezers suitable for a working life in a garage. The Teknix upright was the right size, and operates at minus 15 and has the integrated winter guard facility. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I first called Steve as I had a query when ordering. He was amazing, he listened and understood, then placed the order providing clear information on delivery. On delivery I received several updates... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything happened as expected. Ordered; then contacted about delivery date; got 24 hour warning about delivery slot; contacted on the day with the time of arrival; van arrived on time; appliance wa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Huishoudelijke apparaatonderdelen leverancier
  3. Boiler leverancier
  4. Aanrechtwinkel
  5. Gasinstallatieservice
  6. Winkel voor wasmachines en wasdrogers

Over Appliance World Online

Geschreven door het bedrijf

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

Shop Now

Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(8.600)

919 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very easy to deal with

Very easy to deal with, very good communication, delivery at promised time. Good competitive price. Polite delivery driver.

24 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Richard Nichols,

Thank you for your fantastic feedback! We're really happy to hear you found us easy to deal with and that our communication, pricing, and delivery service all met your expectations. We'll be sure to pass your kind comments on to our delivery driver. We really appreciate your recommendation!

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Delivery arrived quickly and on the day…

Delivery arrived quickly and on the day they said Received good communication re the order and delivery Young man who delivered it was very polite and put the fridge freezer exactly where we wanted it. Good all round experience

14 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi Suzie M,

Thank you for your fantastic five-star review! We're delighted to hear you were pleased with the communication, delivery, and service from our driver. It's great to know everything went smoothly, and we really appreciate your kind feedback.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fantastic service all round

Fantastic service all round, especially as I was able to actually speak with someone on the phone who was very helpful. Up to date delivery notification with a window timeframe of one hour was also brilliant, highly recommended company! Delivery driver also very helpful, top notch service!

24 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi Shelly,

Thank you so much for your wonderful feedback! We're delighted to hear you had such a positive experience, from speaking with our team through to the delivery. It's great to know the delivery updates and one-hour time slot were helpful, and we'll be sure to pass your kind comments on to our delivery driver. We really appreciate your recommendation and hope to see you again in the future!

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Came on time all completed no mess.

20 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Leonard,

Thanks for your feedback! We're really pleased everything arrived on time, the installation went smoothly, and everything was left clean and tidy. We appreciate you taking the time to let us know.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Straight forward company to deal with

Straight forward company to deal with, look for a new built in oven, purchase it and hey presto, job done. Item delivered free of charge 4 days later.

16 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Ian Wright Malcolm,

Thank you for your 5-star review! We believe buying a new appliance should be simple, so it's great to hear we delivered exactly that. We appreciate your support and hope you're enjoying your new oven!

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Excellent only phoned to ask a question…

Excellent only phoned to ask a question and finished up with a new fridge cheaper than I was looking at on other websites. Mike Turner was extremely helpful and I would not hesitate to deal with him again
First class

20 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi michael johnson,

Thank you for the fantastic 5-star review! We're delighted to hear you found a great deal and that our team was able to help you choose the right fridge. We really appreciate your kind words and look forward to serving you again in the future.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Great price

Great price, local to me, easy to contact, got a world cup discount!

2 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi Leeann Brant,

Thank you for the fantastic 5-star review! We're delighted you found us easy to deal with, enjoyed a great price and were able to take advantage of our World Cup discount. We really appreciate your support and look forward to seeing you again!

Kind regards,
AWO

Beoordeeld met 1 van de 5 sterren

Driver was very rude

Driver was very rude, ignoring all signs to wear a hi-vis on site and then argued when asked to wear one.
Then proceeded to drive off at speed and could clearly here other goods in the back banging around.

21 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Wessex Cleaning Equipment,

We're sorry to hear about your experience. This certainly doesn't reflect the standards we expect from our delivery team. We'll be investigating your feedback internally and appreciate you bringing it to our attention.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fridge delivered better than on time!

Fridge delivered better than on time!! Congratulations to all at AWO for the best informative and especially accurate tracking system I've ever experienced in my 85 years of communications going back to the morse code key transmitter and cablegram days!
Many thanks - R.Edwards

20 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi Rog,

Your comparison to the days of Morse code and cablegrams certainly made us smile. We're delighted to hear you were impressed with our tracking system and that your fridge arrived even earlier than expected. Thank you for your kind words and support. It means a great deal to everyone at Appliance World Online.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, the staff are really helpful and the delivery service is excellent, with lots of updates and reminders of your delivery slot times.

20 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Peter Thomas,

Thank you for taking the time to leave such a fantastic review! We're pleased to hear our team made a positive impression and that our delivery updates helped make the process as smooth and stress-free as possible. Your feedback means a great deal to us, and we hope to serve you again in the future.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Very obliging and helpful

Very obliging and helpful. Thank you

20 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Elsa Crawley,

We really appreciate you taking the time to leave a review and thank you for choosing Appliance World Online.

We're delighted to hear you found our team helpful and accommodating and we are only a call away should you need us for anything else.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Integrated Fridge Installed

Ordered a replacement integrated fridge. Paid for installation and take away. Both add on services I would recommend to anyone who has not got much experience with integrated appliances.

Communication from the company from point of order to installation was second to none. I was kept up to date with timings via email and text message.

The man who came to refit the fridge did a great clean job and he was polite and courteous of the property.

Would happily use this firm again in future and would recommend to anyone requiring replacement of integrated white goods.

20 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello customer,

Thank you for your fantastic review! We're delighted to hear that our installation and recycling services made the process easier for you and that you were kept informed throughout from order to delivery. We really appreciate your kind words about our installer and your recommendation, and we look forward to helping you again in the future.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

fantastic service

fantastic service , very professional delivery drivers very helpful

17 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi Jessica Melling,

We're delighted to hear you received great service and that our delivery drivers were professional and so helpful. We really appreciate your kind words and your custom.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fantastic service

Purched a matching washing machine and tumble dryer. Absolutely seamless transition from purchase to delivery I was kept in touch every step of the way even being able to monitor the delivery van on a map when on way. Will definitely use again.

17 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Noddy,

Thank you for your lovely review! We're delighted to hear everything went seamlessly from purchase to delivery and that our updates and live tracking kept you informed throughout. We really appreciate your support and look forward to serving you again in the future.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Great experience

Very friendly shop staff , better value than other retailers , got all we wanted and goods delivered exactly when they said they would . Courteous delivery man and very helpful , will recommend your company

16 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Fiona Cooper,

Thank you for your fantastic review! We're delighted to hear you found our team friendly, our prices competitive, and that your delivery arrived exactly as promised. We really appreciate your recommendation and look forward to serving you again in the future.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, lovely team, dryer works great thanks 😊

17 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi Luna,

We're delighted to hear you're happy with the quick delivery, our team, and your new dryer. Thank you for choosing Appliance World Online!

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Excellent service,kept up to date with…

Excellent service,kept up to date with the whole process including time of delivery and it was exactly on time. Very polite and helpful delivery driver would recommend this company in a heartbeat. Thank you for going above and beyond

17 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi Chris Langford,

Thank you for your wonderful review! We're delighted to hear you were kept informed throughout the process and that your delivery arrived exactly on time. Your kind words about our delivery driver mean a great deal, and we truly appreciate your recommendation.

Kind regards,
AWO

Beoordeeld met 1 van de 5 sterren

Dreadful

Dreadful, ordered stainless steel hob and was sent black. When I asked for replacement was told it was my fault despite checking my order number 5 times. I’ve been charge £75 to have it collected. New firm I ordered from had pictures during order process which your site didn’t have. Until I tried to re-order and guess what suddenly there were pictures. When I asked if you’d run out of stainless steel hobs, guess what you had. Dreadful experience I’no doubt I was shafted by this Company.
If I checked order number 5 times why was I sent a black one? Company admitted they had no stock of stainless ones, so I suspect I was sent a black one hoping I would keep it. Their main argument is that I didn’t read my invoice correctly, that is correct the only thing on the invoice was the word black and it was virtually indistinguishable.

9 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Leslie Robinson,

Thank you for your review.

We must correct a number of inaccuracies in your comments.

Our records, from the point the order was placed through to dispatch, clearly show that the black hob was ordered. During your telephone call, you repeatedly stated that you had checked your order five times, but you also confirmed that you had not checked your order confirmation email, which clearly shows the black model you purchased.

You also stated that another retailer displayed product images during the checkout process whereas we did not. This is incorrect. Product images are displayed throughout our checkout process, including at the point your order is reviewed before payment.

At no stage was a stainless steel hob ordered, and there is no evidence that the incorrect item was dispatched.

We also explained your return options. You were entitled to return the hob using your own courier at your own cost, but you chose to use our collection service, for which the standard return fee applied.

All items have a unique barcode which is scanned at our distribution centre prior to dispatch. A different model simply would not scan against your order, and the records show that we dispatched the black hob that you ordered.

We appreciate that mistakes when ordering can be frustrating, but we do not accept that this was an error on our part or that your review accurately reflects what occurred.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

My washing machine broke on Wednesday…

My washing machine broke on Wednesday evening. Rang Appliance World at 9am on Thursday morning and spoke to a very helpful man. Decided to replace my old washing machine with the same model, a Bosch, as it was always very efficient. It has just been installed less than 30 hours later. Very pleased.

15 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Shelagh Popperwell

Thank you for your fantastic review! We're delighted we could get your new Bosch washing machine delivered and installed so quickly, and we're pleased to hear you were happy with both the service and the appliance.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Great experience from ordering to…

Great experience from ordering to delivery. My old fridge freezer was so tall and I have a tink kitchen. But he never complained he just got on with it. A really nice friendly delivery person ( Steve). I would definitely recommend this company to my friends thanks for a great service.

17 juli 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello,

Thank you so much for the wonderful review! We’re thrilled to hear that Steve provided such excellent service and that you're happy with your new fridge freezer. We truly appreciate your recommendation and look forward to serving you again!

Regards,
AWO

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer