Aquaroc Reviews 93

Ordered walnut vanity unit on Sunday and it arrived on two days later. When I questioned delivery Mark was very helpful to ensure item arrived on time. Great personal service which is a rarity these days.

We recently completed a high-end development of 6 units and sourced over 25 products from Aquaroc through Mark. The quality and design were exceptional throughout. We used a range of items including Apollo matte black freestanding stone basins, Rotunda fluted vanity units in matte grey, Puro vanity units, Belgravia double vanity units in warm grey, and Lumiere backlit demister mirrors. Everything was delivered to a high standard and exceeded expectations. Would definitely use again, highly recommend Mark and his team.

Product arrived damaged. Offered to replace the item in the end but refused any compensation despite delaying the bathroom. Rang customer service and Mark (owner) shouted at me down the phone and spoke over me - not a great experience all round.

The service is super speedy and very helpful. The wall hung vanity unit is beautiful and I'm so pleased with the quality

Got black 1400 mm Belgravia II vanity unit with 1400 mm oval brushed gold mirror and black wall hung cabinet, Cabinet got damage during transportation. Mark sent the brand new one. Bathroom looks absolutely stunning,

I ordered a Lumiere Backlit & Demister Oval Mirror. Absolutely stunning product, so well made and looks even better than the online photos! I had a few queries about ordering the correct mirror for our bathroom and Aquaroc staff were so helpful and answered all my questions. Aquaroc customer service and after care is brilliant! Thank you so much and I will definitely purchase from Aquaroc again and recommend.

I bought a walnut Belgravia II vanity unit and am thrilled with it. Beautifully crafted, carefully and securely packaged and it is the hero piece for our renovated bathroom.
Mark Tones and his team went above and beyond with their customer service too, I highly recommend both the unit and the business.

Beautiful products delivered in super fast time; CEO Mark went above and beyond to support us.

Would highly recommend!

For bathrooms refurb we decided on stone basin/vanities and had requested samples from three online companies; of these Aquaroc was actually the only one that sent samples accurately matching our request. We went ahead and ordered Novello & Kensington units plus illuminated mirrors from Aquaroc and have been really pleased with the products and customer service. The lead time was as described, the delivery came within the window promised, units were very well protected by packaging, and on unpacking we were very pleased with excellent design and build quality. Following installation we have been enjoying using these units and mirrors and delighted with how nicely everything works and feels. Congrats to folks at Aquaroc for an excellent operation.

What an amazing company! They have been so helpful from start to finish! Their products are amazing! Cannot recommend highly enough. If you want highly quality products with amazing service, you 100% need to use aquaroc.

Recently purchased a vanity unit and I can’t praise mark enough for his ability to deliver great customer service, not to mention the unit is stunning too. Would definitely purchase from Aquaroc again!

I absolutely love my Aquaroc Bath and basins. Everyone comments on them and how beautiful they are and the service I got from Mark was brilliant. Always quick to reply or answer the phone, keeping me updated and great after service too. I would highly recommend this company.

The highest quality products and bar far the best customer service you will find, can’t recommend highly enough.

Fabulous products!
Recommended by a friend. Ordered all sinks from Aquaroc. Misplaced the click clack waste so had to contact customer service who despatched me a replacement the next day. Great company to deal with

Mark & his team have delivered excellent customer service. Beautiful bath and vanities - quick lead times and efficient service. We had a small issue which was resolved immediately and I think this shows good customer service

Wonderful experience all round. Mark was very helpful in regards to delivery and answering any questions I had. The quality of the vanity unit I ordered is exceptional. So many compliments and it’s the focal point of my bathroom.

Had a great experience with Mark and the aquaroc team for our bathroom project... excellent customer service in fielding questions and our new bath was dispatched right away. Top quality stone bath.. we ordered a 1600 Portofino and really happy with it.

Very satisfied costumer.Great service. Beautifully executed Kensington vanity unit,well worthy waiting little bit longer. Highly recommended. Thank you Mark.
Marzena&Neil

We looked at so many options for the bathrooms as part of our renovation but kept coming back to AquaRoc because we loved the design.
Samples were beautifully packaged and prompt to arrive and we were able to talk to the company to double check everything prior to making our order.

We really are delighted w everything we have ordered! Our bath is a real statement piece and our sinks are just stunning.
They arrived in a super secure packaging with personalised labels for ease of identification.

We have just ordered some of the backlit mirrors to finish the look and will definitely recommend AquaRoc.

Purchased a bath and basin from Mark @ Aquaroc. High quality products, quick delivery and excellent customer service.
Would recommend 100% and I will be returning to repurchase for my upcoming project.