Aquastream Water Softeners Ltd Reviews 

I ordered filters for my Kinetico drinking water system.
The filters were dispatched correctly and promptly.
I had ordered the filters early before they needed replacement. When the time came to replace them I disturbed one of the push fit connectors on the manifold resulting in water weeping from it.
I contacted Aquastream for advice. Stephen was extremely helpful and answered emails very quickly.
He sent me a replacement O-ring along with instructions which worked very well.
I would have no hesitation in ordering from Aquastream softeners in the future.

Excellent quality, service and price. Replacement filter ordered and delivered very swiftly, never need to go anywhere else.

Excellent customer service. I ordered the wrong water filter cartridge and they noticed it was different from my previous order and checked I had ordered the right one! I was able to change my order to the correct water filter cartridge and even received a refund for the difference. Very happy customer.

Quick and clean work. Clear instructions and reassured me of the product. Our water softener is working great! Much better than our old one.

Fast delivery time. Not only sell the spares but offer advice on troubleshooting and tips on how to replace defective parts. Great service.

Had a Kinetico softener which I needed to replace. Spoke to Stephen who gave me some very sound information and advice so I chose to replace my softener with a Kinetico Aquablue. The goods were delivered exactly to my requirements and I was kept informed by Christine as to what was happening. First class product and service well done.

Excellent service from aquastream-softeners.co.uk.
They kept me fully up to date about my delivery and the product was just as I ordered. I would definitely recommend and use them again. Many thanks

Good survey followed up by detailed quote. Good communication leading up to the installation. Lee and Stephen arrived on the install date to ensure everything was ok. Lee undertook the installation which was done very competently and neatly. Really impressed with the installation and the quality of the water softener. I can highly recommend this company. The soft water is amazing and we should have done this years ago as we live in a very hard water area.

Very pleased with product have used Aquastream for a few years now and have found them very good.

Purchased a new Water Softener from Aquastream and were very impressed with Steve's professional attitude and very efficient installation service.

Friendly, knowledgeable, and helpful- thanks so much for helping me get the parts I need!

Always good and best on line price. Communication excellent. They even remind when filter change is due.

Very efficient and product just as described. Will certainly use in future.

Website was user-friendly, ordering was straightforward and delivery was prompt and on time.

Easy to order, best price on the web, never problem with delivery…

I recently needed to replace a Billi water filter. I ordered a low cost filter from another company. They charged me for the filter when I placed the order. Almost four weeks later and a number of interactions I finally cancelled the order when it was clear they were not going to honor it. I got my money back. In contrast, I ordered a replacement filter with Aquastream on a Thursday and received it the following Monday. Brilliant service and not much more expensive. I highly recommend Aquastream.

We recently had a Kinetico water softener fitted in our new build property. From start to finish the process was quick and straightforward & we were impressed with the level of workmanship when compared to pictures of other companies we had looked at. Pricing was fair and it was only a couple of weeks from quote to fitting. Very happy, thankyou.

Purchased a replacement cartridge for K5 - smooth transaction and delivered promptly.

The saline pick up float valve in my old Kinetico needed replacing. Their site was helpful, explaining that a version with an adapter was required for early models which they stocked. Received the part promptly and it works perfectly.

The guys and girls at Aquastream have been absolutely brilliant. I initially spoke with them regarding a faulty Kinetico twin tank water softener that I have owned for over a decade and which was initially purchased on eBay. Their responses to emails were quick and always contained good information and advice. However my attempt to fix it failed so I drove to their offices near Cambridge (and I was happy to do so) to take my water softener to them for repair. Easily the best service I have received from companies involved in the water softener business and I will now use them always. A BIG thank you to the team at Aquastream for all your help and advice.