Atlantis Water Softeners Reviews 

Atlantis engineer arrived on time he was polite, cheerful helpful and got on with his job.

Polite, on time, worked well & wasted no time.

Your engineer was on time, did the service and corrected the softness setting, which was wrong. He was also a pleasant young man to have around. Thank you.

Very good professional experience from initial telephone contact to the call out service engineer .

Have owned the softener for several years now and just had a first service on it ... so far great experience with office staff and engineer was good too!

The engineer was first class ,,turned up when he said he would,,no fuss no problems ,polite and helpful
Lucky company to have him ,

Atlantis Water softeners - an excellent establishment. Billy arrived on time after a courtesy call 15 minutes before hand.

He was informative and knowledgeable regarding his job and experience.

I would highly recommend these people. They are superb.

Sharon
Kedington

Arrived within the time window given. Engineer was professional, efficient and tidy in carrying out the service.

Straightforward, helpful and reliable people. Good explanation and price.

I would very much recommend Atlantis Water Treatment. I contacted them via their website and from them on everything went exactly as I would have hoped. They came straight back so that we could arrange a survey. Steve was friendly, courteous, knowledgeable and listened to what I wanted. I was unable to have a Water Softener fitted in the usual spot, under the kitchen sink, due to space and our intention to replace the kitchen units. He looked at our set-up and confirmed that he could install it where we wanted it, in the utility room. He explained the differences between their water softener models, so that we could make an informed decision. A quotation followed shortly after, which was extremely competitive and and instalation date arranged. Steve arrived on time and got straight to work. The instalation took arould 6 hours due to additional pipework required. Once done Steve explained how everything worked (which is very simple) and we now have wonderful soft water running through our pipes. Steve left without any mess and even helped me to get the washing machine in and out of its location. Overall, a very positive experience!

Great company very helpful when contacted regarding fault decided an engineer visit was required. Engineer arrived on day rang to see if okay to come earlier than time given carried out required work was pleasant and efficient. Will recommend this company to anyone

The engineer made a great effort to get to us on time- and succeeded .
Worked immediately on arrival and it meant I could leave on time for my appointment .
Very grateful

A friendly professional and reliable local company that’s a credit to the town.
I thoroughly recommend this company
If your looking for a water softener combined with great service in the U.K.
Thank you.

Lovely man in the phone arranging the visit. Jake ( engineer) was prompt, polite & professional.
He fixed the problem and serviced the machine even though that wasn’t part of the plan, as the machine was still in warranty - happy days !
And ( v important) spoke sensible (which I understand) rather than plumber-ese ( which I don’t)
So, working ( and serviced) machine- all for a fixed price.
Happy customer !

Everything completed on time in time per agreed booking. Steve (Service Engineer) was really friendly and happy to answer any questions we had. Great service from him.

On time and very efficient and professional.

The engineer seemed efficient.
He was on time and polite.

Great guys arrived nice and early done the job explained everything clearly

We were the first call of the day and Jake arrived nice and early
Jake got on with the job and didn’t need anything from us, apart from running the hot water for the final test
Pointed out leak from the filter for the boiling tap

Excellent service from booking to thorough service carried out.