They false advertise free shipping to draw you in, and when you go to check-out they charge you for shipping. If you try to resolve it with customer service they make ridiculous excuses. Do yours... Toon meer
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Lees wat reviewers zeggen
We placed a significant order yesterday for a tub, 2 vessel sinks and related products. Without the assistance of Goran over the last 3 months we would have chosen an alternative to your products. He... Toon meer
I ordered a rather unusual bath tub from Aquatica last December. Ordering from North Carolina, I found myself working with sales reps in Poland, Washington State and who knows where. Ultimately I r... Toon meer
Dear Trustpilot community, I'm happy to share my experience with Aquatica's technician, Jared, He really went above and beyond to solve our issue with our spa in timely manner. I can tell he is f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AQUATICA Plumbing Group Inc. is a renowned International bath ware manufacturer and designer. We specialize in the production of faux stone bath ware, which is synonymous to indulgence and comfort. Our bathroom pieces are acclaimed for their smoothly organic feel and uniquely sculptured lines. Designed in Europe, crafted in America, our team of skilled and experienced designers, gives us the doorway to having a raw and original approach to bath ware. With impeccable performance in mind, AQUATICA’s bathtubs, hot tubs, outdoor spas, washbasins, showers and accessories have all been manufactured with only the best in components and materials. Using our one-of-a-kind, patented materials, AquateX, NeroX, and DurateX, in the production of all our pieces. Our varied selection of freestanding, built-in, jetted and air massage bathtubs are rigorously tested, so as to meet international standards. Founded and established in 2003, AQUATICA was initially launched in Canada, but now expands on an International level. Our reliable shipping program is now available in all 50 American states, Canada, as well as Europe and the UK, delivering directly to your door.
Contactgegevens
655 Peachtree Industrial Blvd, BLDG 200, STE 210, 30518, Sugar Hill, Verenigde Staten
- +1 866 606-2782
- info@aquaticaplumbing.com
- aquaticausa.com
2,7
Slecht
136 reviews
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Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful tub!
First of all, my tub is absolutely beautiful!!!
All the way through the process Aquatica USA was thorough, kind and, consistent. I was contacted by Aquatica, the day of delivery, to let me know my tub was on its way, gave me the approximate time it would arrive. It did so, literally, within 30 minutes of their estimated "time of delivery". ...not the "between 10 and 4" time frame. It was packed remarkably well.
I am very pleased with Aquatica USA and, I will order from them again.
16 september 2017
Review zonder uitnodiging
Excellent product and service
Excellent product and service. I would definitely go through them again!
14 september 2017
Review zonder uitnodiging
Highly Recommend
From my first chat to the delivery of my purchase Aquatica was incredibly helpful. I would highly recommend this company both for its outstanding service and its product.
13 september 2017
Review zonder uitnodiging
I had a great experience with the website & their chat services
I had a great experience with the company. The website was easy to navigate and when I couldn't find a part I was looking for, the person I interacted with on Chat was very knowledgeable. I purchased a freestanding bathtub, installation kit and headrest.
11 september 2017
Review zonder uitnodiging
Great company, Great tub
Our purchase of our tub was awesome! Handled extremely well from the point of purchase to delivery.
11 september 2017
Review zonder uitnodiging
Excellent customer service
Excellent customer service, shipping was quick and the crate fully protected the tub. I have not installed it yet but very satisfied with the order, packaging and delivery.
11 september 2017
Review zonder uitnodiging
LOVE our tub
LOVE our purescape 621 tub! It is the focal point of our bathroom. But not only is it lovely to look at, it fills quickly and stays hot!
The aquatica people were very acciommadating and helpful, they were ready to deliver immediately but we were not ready for it and then we had further renovation delays and they held it for us until we were ready.
11 september 2017
Review zonder uitnodiging
nice look and quality
11 september 2017
Review zonder uitnodiging
Beautiful bathtub and very securely …
Beautiful bathtub and very securely packed. We haven't quite installed it yet.
11 september 2017
Review zonder uitnodiging
We purchased the Aquatica PureScape™ 040…
We purchased the Aquatica PureScape™ 040 Freestanding Acrylic Bathtub for a client's home because she wanted a true deep-water tub. This was the answer and she is thrilled with it. The service was great. Goran was responsive, patient and helpful. It seemed almost too good to be true that shipping would be free and then arrive in good condition & on time also. No worries were necessary there! The packaging was impressive - very secure & sturdy. Delivery was well done - driver did a good job. Overall, very pleased with this company & the bathtub. Yes, I would recommend and purchase from again.
16 augustus 2017
Review zonder uitnodiging
Great customer service and quick …
Great customer service and quick responses. I was impressed with their website chat help and how quickly they responded to email. Love our tub!
14 april 2017
Review zonder uitnodiging
Great product and outstanding customer service .
Goran did a great job for us .We got the Aquatica Carolina bathtub and love it!.Could not be happier.
22 maart 2017
Review zonder uitnodiging
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