Arctic Improvements Reviews 482

The workmen arrived on time, completed the work to quality standard, removed the old installation and cleared up efficiently after the work was finished.

From start to finish all was good the fitter was excellent and easy to get on with and explained everything to us and when had a problem came out right away to fix it

Great service and prompt installation also good value

Fitters were amazing. Nice and tidy work.

From the day Bill came to quote us for new UPVC windows. Then Surveyor & Installation crew cannot fault any of the process. Everyone very helpful, polite & professional. Installation crew took great care leaving no mess. New windows look great & would certainly recommend Artic

Our experience with Arctic was positive from start to finish. The staff and installers worked together as a solid team to ensure all went to plan. Rex was very professional in his sales manner and his knowledge helped us get what we wanted. Todd, the surveyor, was very thorough and he certainly instilled confidence with his attention to detail. We found Molly and other office/admin staff to be very helpful and pleasant on the phone. They ensured all reminders and communications were delivered, as promised.
The installation was completed in the time frame expected. In our opinion, Jamie proved to be a first class joiner. The manner in which he approached the job made it evident that he is an artisan who loves what he does. For example, there was one particularly tricky sill with features that left us in doubt of a positive outcome. Jamie made some clever adaptations that were perfect!
Jamie and Kelvin kept a good momentum and both were upbeat and personable.
There were a couple of minor hiccups, which were promptly sorted by Jim, a seasoned professional in the trade. His followup care made us feel we received a quality job.
We love our new windows and will gladly recommend Arctic to friends and family. Thanks everyone!

Installer was friendly tidy and didn't take very long with installation

Recently had a large patio door fitted , very happy .First class installation team , professional ,respectful and left the area tidy.

The quality of finish was first class,the hard work and dedication they put in was amazing! I hope this feedback inspires others to use this company for there home improvements as the quality of the doors and windows as I said was nothing short of brilliant.

P.S many thanks I appreciate your service your company provided.

Efficient organisation. These new windows have brightened up my lounge / diner. Would definitely recommend this company.

Products good and installers. Office team helpful and all snags repaired. Rooms are much quieter and warmer now.

Very fast to respond to initial enquiry and once job agreed very slick and and fast process through to a good installation. Very happy with end product.

Got new windows and can honestly say Arctic are brilliant. Everything went like clockwork from first phone all to installation. Dave and Yvonne were hard workers and cleaned up everything . Strongly recommend Arctic .

Quick and efficient. Excellent value.

Dave and Yvonne's workmanship was excellent kept to up to date with everything they were doing. Would highly recommend them and a great asset to their company

The process from getting the most competitive quote, to the fitting of the windows and doors by the knowledge fitting team was fantastic. I would highly recommend Artic Improvements as the product and service are 5 stars without a doubt! Thank you to the whole of the Artic Improvements team!

We were hugely impressed with every aspect of the purchase of a new door. From the initial sales visit to the survey and fitting - everything was professional and we were made to feel nothing was too much trouble.
Todd (survey) and Del (fitting) were excellent. Friendly, polite, professional - can't ask for any more.
Great effort all round.

Nothing was too muchtrpuble for Artic improvememts. They truly went the extra mile amd delivered a 5 star door just what we ordered and wanted. Great streamline process and communication was seemless from start to finish.

I am disabled and receive help from district nurses and numerous other medical professionals i tell everyone how delighted I am with the professional workmanship of all the staff at Arctic improvements I have already phoned the social work department and expressed my feelings and they noted all the information I was passing on hopefully they will use your services in the future kind regards Mr David Craig

Absolutely brilliant, Arctic Improvements from the first quote until the end of the installation have been brilliant. Everyone has been very polite, easy to contact, the installation team were quick get everything done and cleaned up. My new windows look amazing and I will definitely be using Arctic again in the future.