Homeshield Scotland Ltd Reviews 1.988

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The whole transaction from start to finish was well explained and professional, at the same time you felt at ease when dealing with the company. I would recommend Home shield if anyone was looking to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer service and communication was excellent. Steps were explained and help given at every opportunity which relieved a lot of stress. The work was completed with the utmost professionalism, a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Whole process was extremely professional and very quick. The communication was excellent. We are really pleased with our windows and doors. The salesman Keith listened to what we wanted and made som... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish we have had a brilliant experience with Homeshield Scotland. The same day we enquired about our windows and doors, the lovely Diane came out and went through everything with us an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dubbelglaszetter
  2. Boiler leverancier
  3. Deurenleverancier
  4. Bouwwinkel
  5. Vensterinstallateur
  6. Ramenleverancier

Geschreven door het bedrijf

Homeshield take great pride in its position as Scotland’s premier quality replacement window, door, garden room, conservatory and solar Company. Quality product and customer care are central to the ethos within the Company. Established in Scotland, for over 10 years, to serve the requirements of a changing and challenging climate. All of our products come with a 10 year guarantee, warranty and IWA Insurance protection


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

The whole transaction from start to…

The whole transaction from start to finish was well explained and professional, at the same time you felt at ease when dealing with the company. I would recommend Home shield if anyone was looking to get solar panels. The fitters were all very friendly and professional.

16 april 2026
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you so much for your review, we are delighted everything went well with your new solar installation and that our team delivered throughout

Thank you for choosing our Company and for saying you would recommend us we really appreciate it

Kind regards


Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

The lads on the job were very helpful …

The lads on the job were very helpful when I asked eny thing about Dubel glazed windows very helpful good at there job if thay give up there jobs thay could take up cleaning thay did a great job in my house thanks a gain for a lovely job

16 april 2026
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you so much for your review and 5 star rating we really appreciate you doing this on our behalf

We are happy that our fitting team were helpful throughout

Thank you for choosing Homeshield Scotland

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Totally recommend

Customer service and communication was excellent. Steps were explained and help given at every opportunity which relieved a lot of stress. The work was completed with the utmost professionalism, and the place was left spotless.
Well done Jordan Stuart and Ian on a job well done.

17 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you so much for such a great review of our fitting team - we are delighted our boys looked after your home throughout and will pass on your review to them as they always love to get feedback from happy customers

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Professional from start to finish.

I have had an outstanding experience with Homeshield Scotland Windows right from start to finish.

Excellent service.

Their team demonstrated exceptional professionalism and performance, specifically Megan who works in the administration department who called me on multiple occasions while the work was being carried out to check in with me that I was happy with the ongoing progress. I would also like to thank the 2 young Gentlemen ( sorry please forgive me I have forgotten your name however the first thing you both did was introduce yourself to me ) They both installed my 4 windows.

I would like to point out this was handled with such perfection right down to the finishing touches. Window handles etc.

My new windows have exceeded my expectations. I highly recommend them to anyone looking for replacement windows.

Kind regards to you all and I will definitely be recommending your excellent services to family and friends.

Janis

15 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you so much for such a fantastic review of our Company and fitting team, we are delighted everything went well

We are so happy that your new home improvement has exceeded your expectations and thank you for saying you would recommend us

Kind regards


Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

They are very efficient and good at…

They are very efficient and good at keeping you up to date. The installation was very easy leaving a neat and tidy job. I am very pleased with all aspects of the work, and enjoy using the app to see how much energy we are getting from the system.

10 april 2026
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for your review and we are so happy that your new solar panels are generating the energy you need for your home

Thank you for choosing Homeshield Scotland

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

10/10, thank you!!

From start to finish we have had a brilliant experience with Homeshield Scotland. The same day we enquired about our windows and doors, the lovely Diane came out and went through everything with us and she was absolutely amazing, top customer service and an absolute asset to the company. We decided to go ahead with the installation of 7 windows, 2 doors and a side panel. The communication through the process was brilliant and within 2 weeks we’ve had them all installed. We couldn’t be happier with our new windows and doors and it’s given our house a new look. The installation guys were straight to work and little to no mess left behind. Highly recommend and will be recommending to anyone looking for a window and doors company.

14 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for your review, 5 star rating and stating that you would highly recommend us, we very much appreciate it

We will pass your review on to Diane and the team involved throughout your installation

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

French door aftercare

I had a bit of settling on my French door after installation and Bryan was sent out to fix the problem. He was friendly, quick and knowledgeable on the job. On his way out he noticed my front door needed adjusting and did the job while he was there. Fantastic service

14 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for taking the time to review our remedial engineer Bryan's work; We are delighted he not only fixed the problem with your french doors but also your front door to your complete satisfaction

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

All great!

The fitters were friendly, professional, polite and very tidy.
Very pleased with everything

10 april 2026
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for your review and 5 star rating, we really appreciate you doing this on our behalf

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great firm all the people are very…

Great firm all the people are very polite and professional the fitters did a great job and special shout out to Graham and Megan who were very helpful

10 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for your review we are delighted that our team looked after you throughout

Thank you for choosing our Company

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Bryan

Bryan
Came out and fixed our bathroom window handle. It took literally a couple of minutes.he was friendly, professional and respectful.
We got new windows from home shield 6 years ago. And was very happy with the service and the job they did all these years back. Would recommend this company .

10 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for your review we are happy that our remedial engineer fixed the problem with your handle in super quick time

Thank you for saying you would recommend us we really appreciate it

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

All the fitting team was first class…

All the fitting team was first class boys done well with some tricky sticking points but first rate. Office staff very quick response when needed. Top rate

1 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for your review and for the kind words on the team involved in your new home improvement

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Returning customer

Service was quality and fitter was excellent.
Very happy with my purchase. Second experience wuth the company and will recommend.

8 april 2026
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for choosing our Company again for your latest home improvement project, we really appreciate it

Thank you also for saying you would recommend us

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. Great staff members. Quality windows . Fitters were fantastic from start to finish they never stopped Would highly recommend this company

8 april 2026
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for taking the time to write a review and for saying you would highly recommend us we really appreciate it

We are delighted that our fitting team did such a great job

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Recommendation

Paul and Tyler arrived as arranged, kept us informed with how the job was progressing at every stage and couldn't have been more helpful. Very pleased with their professional approach and easy manner. Will definitely recommend Homeshield.

8 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for your review we are very happy that everything went well with your installation and our boys kept you up to date with each stage

Thank you for saying you would recommend us we really appreciate it

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

all good very happy

all good very happy

4 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for your review and 5 stars we very much appreciate you doing this on our behalf

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent new windows and doors

Whole process was extremely professional and very quick. The communication was excellent. We are really pleased with our windows and doors. The salesman Keith listened to what we wanted and made some good suggestions. The fitters worked extremely hard and did a good job, cleaned up afterwards and took our old windows and doors away. We can highly recommend Homeshield.

1 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for such a great review we are so pleased that everything went well from the initial meeting with Keith to our fitting team completing your installation

Thank you for choosing our Company

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good service throughout

Good service throughout. Survey work and installation all ran to time and carried out to a high standard.

7 april 2026
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for your review we are happy that everything went well throughout

Thank you for choosing Homeshield Scotland

Kind regards

Ann
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Repair Job

Bryan was friendly and approachable throughout his visit. Kept us up to date on where he was at with the work being carried out and took time to explain the maintenance of the door!

8 april 2026
Review zonder uitnodiging
Logo Homeshield Scotland Ltd

Antwoord van Homeshield Scotland Ltd

Good morning

Thank you for reviewing our remedial engineer Bryan, we really appreciate you doing this on our behalf

Kind regards

Ann
Customer Care Team

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