These pants fit so perfectly. I was hesitant to buy because they were out of the 28 waist size, so I had to buy a 30, and I'm waist size 27. Description says they adjust an inch or two. They have Vel... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
5/5 custom service, my combat trousers broke in the stitches, very helpful with the refund,, i ordered a rain poncho instead, working really well.
Bedrijf heeft geantwoord
Excellent quality shirt…hiked across Holy Island Lindisfarne wearing just this shirt n’ shorts when daytime temp was 14DegC excluding windchill from offshore North Sea. Needed some neck n’ chest prote... Toon meer
Sehr schneller Versand trotz Jahreswechsel. Unkomplizierter Kontakt. Jacke ist sehr gute Qualität und wie beschrieben. Habe bereits seit 20 Jahren denselben Smock. Dieser leistet auf der Jagd im... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In 1985, an ex-Royal Marine started a company to create an alternative to British standard-issue military gear. Something that would be far superior, comfortable, durable and functional. Today, Arktis manufacture all types of specialist clothing & equipment for military units, police forces, emergency services, and outdoor enthusiasts all over the world. As much as Arktis has changed and grown, we are still committed to the same Quality of Endurance established back in the '80s.
Contactgegevens
3 Peek House, Venny Bridge Industrial Estate, EX4 8JN, Exeter, Verenigd Koninkrijk
- websales@arktis.co.uk
- arktis.co.uk
4,7
Uitstekend
171 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Tout s'est bien passé avec ma commande…
Tout s'est bien passé avec ma commande Arktis. Très bon produits, comme toujours avec cette marque.
Je n'aime pas trustpilot, car ils s'arrangent pour dégager les mauvais avis, mais tant pis. La question ici c'est Arktis, et là c'est que du bon!
26 september 2025
Antwoord van Arktis Endurance Textiles Ltd
Bonjour,
Merci pour votre aimable avis et nous sommes ravis que la commande soit arrivée dans les délais. Nous sommes ravis que votre achat vous plaise et espérons vous revoir bientôt.
Cordialement,
Gareth Kendall
Service client Arktis.
pockets galore and improved build !
This is my 2nd B211 and I went true to size, using their guidelines. These jackets are built big for massive army chaps and wearing with armour, so was actually quite surprised I needed a size small. True to the info, if you want a fitted smock that’s less flappy and much smarter, go with their advice. I noted the build quality seems much better this time, manufactured in Romania 🇷🇴, it just feels better put together this time, which is awesome. What a jacket, more pockets than I know what to do with, sniper veil in hood to help me pretend I’m being tactical, when I’m just a civvy 🤣, and the classic Olive Drab means this is less lairy and scarey for dog walkers and people out and about when you stride into view… this is the jacket I’ll never get rid of, amazing bit of kit, and I’m gonna test it doing a camp, without a backpack. The concept of the survival smock fascinates me. As ever, lightning fast delivery, and build quality vs price, is fantastic. I’m an Arktis Fanboi and this is just the ticket.
25 september 2025
Antwoord van Arktis Endurance Textiles Ltd
Hello Matthew,
Thank you so much for your detailed and enthusiastic review of the B211! We absolutely loved reading it — your humour, insight, and appreciation for the finer details really made our day.
It’s great to hear that the sizing guidance worked well for you, and we’re especially pleased that the Romanian-made version impressed you with its build quality.
The sniper veil, the pockets, the Olive Drab — sounds like you’re putting the smock to excellent use (even if just tactically strolling past dog walkers 😄).
We’re thrilled to have you as an Arktis Fanboi — your support means the world to us.
Enjoy testing it out on your camp without a backpack; we’d love to hear how it performs in the wild!
Thanks again for your kind words and loyalty.
Regards,
Gareth Kendall
Arktis Customer Service
Solid bit of kit
Solid bit of kit. Took it out on exercise in constant rain — it held up well, kept the water out, and didn’t weigh me down. Good balance between durability and comfort. Would recommend for anyone needing reliable rain protection in the field
25 september 2025
Antwoord van Arktis Endurance Textiles Ltd
Good Morning Dave, Thank you for taking the time to leave a review, it is much appreciated. Thank you for your kind words and we are happy to see that you are loving the quality of the item, and how reliable in rain protection that it is giving you! Hope to see again soon! Regards, Gareth Kendall, Arktis Customer Service.
Easy and fast service is always nice.
Easy and fast service is always nice.
Over the last 25 years I have been buying a few items from you. The service and quality is what I like best.
24 september 2025
Antwoord van Arktis Endurance Textiles Ltd
Good Morning Dave, Thank you for taking the time to leave a review, it is much appreciated! It is great to hear you have been on a 25 year long journey with us of using our products. We aim to maintain that standard for the future to come. Regards, Gareth Kendall, Arktis Customer Service.
Great value for money
Great value for money. Good andfunktional products that are battle tested.
25 augustus 2025
Antwoord van Arktis Endurance Textiles Ltd
Hello Casper, thank you for taking the time to leave us a review. We are glad to hear that you like the quality of our items, hope to see you again soon!. Regards, Gareth Kendall, Arktis Customer Service.
Antwoord van Arktis Endurance Textiles Ltd
Good Afternoon,
Thank you for taking the time to leave a review, it is always appreciated!
It is great to hear you think very highly of our products, and I will make sure the design and production are aware of your comments.
Have a great week and look forward to seeing you again in the future.
Regards,
Gareth
Arktis Customer Service
great products and service
Updating classic military designs to meet surrent needs - great product design and looking forward to testing it out. Rapid order processing and delivery and even better organising replacement for a different size straight away.
25 augustus 2025
Antwoord van Arktis Endurance Textiles Ltd
Hello Chris,
Thank you for your review, it is much appreciated, we are pleased that you are happy with the design of the item. We endeavour to make the experience the best, and we are happy that overall you liked the service.
Look forward to seeing you again in the future.
Regards.
Arktis Customer Service
First Class Service
Fast delivery.Good communication through the transaction and great product quality.I will be back.
25 augustus 2025
Antwoord van Arktis Endurance Textiles Ltd
Hello Richard,
Thank you for your review, it is much appreciated, we are pleased that you are happy with the design of the item. We endeavour to make the experience the best, and we are happy that overall you liked the service.
Look forward to seeing you again in the future.
Regards.
Arktis Customer Service
Product received on time although i…
Product received on time although i find the delivery a bit too much but hey, Brexit oblige.
As for the hat, I'm extremely pleased with it. Its lightweight, well designed and seems to be really durable as expected from a british product.
25 augustus 2025
Antwoord van Arktis Endurance Textiles Ltd
Good Afternoon,
Thanks so much for your feedback!
We're really glad to hear the hat met your expectations — lightweight, well-designed, and durable is exactly what we aim for.
Sorry to hear the delivery felt a bit too much; unfortunately, post-Brexit logistics have added some challenges, but we’re always looking for ways to improve the experience.
Thanks again for your support!
Regards,
Gareth
Arktis Customer Service
Nice combat trousers but sizing and postage
Nice combat trousers but the sizing seems off to me, I had to order 36 waist instead of my usual 34. This meant I spent a lot on delivery and return postage. Arktis do not offer a pre-paid returns method which is is usually a lot cheaper than going to the post office and getting a postage option with sufficient compensation.
30 juli 2025
Antwoord van Arktis Endurance Textiles Ltd
Good Afternoon,
Thank you for taking the time to leaving a review, it is always appreciated.
I am glad that you love the combat trousers, in regards to returns, we would only if the item was defective provide a pre-paid label for it to be returned to us, in cases of you needing a different size, I am afraid that would be at the cost of the customer.
However I appreciate your comments and have feed back to the team for any potential future considerations.
Kind Regards,
Gareth Kendall
Arktis Customer Service
Great company
Great company. I bought a pair of their jeans after constantly having to replace Levis every year when they inevitably rip. These feel built to last, look great and fit well.
Shipping was extremely quick. I ordered late in the day on a Friday and had the product by Tuesday.
Customer service was top tier. They offer military and law enforcement discount if you email them.
I will be buying from them again.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Arktis Endurance Textiles Ltd
Good Morning,
Thank you for taking the time to leave a comment, it is always much appreciated. I am happy to hear that the item that you have purchased is holding up to regular use, and we do value our quality of fabric and product.
Thank you for the kind words regarding customer service, we will pass that on, and look forward to seeing you again in the future.
Regards,
Gareth Kendall
Arktis Customer Service.
Fabulous high quality products
Fabulous high quality products.
Great company with a great ethos.
My son’s collection of Arktis began with a Mammoth shirt which was appreciated on Ten Tors training. I loved his so much that I recently purchased my own which will be put to good use for winter dog walking.
30 juli 2025
Antwoord van Arktis Endurance Textiles Ltd
Good Morning Natalie,
Thank you for leaving such kind words, and we are happy that we have meet the standards for what you need in a product.
We always value our customer feedback and we always try to meet the standard we set for ourselves.
Look forward to seeing you again in the future.
Regards,
Gareth Kendall
Arktis Customer Service
Yet another successful delivery in good…
Yet another successful delivery in good timely fashion, clear ordering system and good product quality.
Having ordered many times from Arktis I can highly recommend them and their products, that work perfectly in the outdoors.
25 juli 2025
Antwoord van Arktis Endurance Textiles Ltd
Good Afternoon,
Thank you for taking the time to reach out and give us a review, it is always appreciated.
We are glad that you are loving the quality of our products, we value the standard we set for any order we send to out customers.
We hope to see you again in the future.
Regards,
Gareth Kendall
Arktis Customer Service
Top product and custumer service plus…
Top product and custumer service plus fast shiping makes a deal for me.
30 juli 2025
Antwoord van Arktis Endurance Textiles Ltd
Good Morning,
Thank you for taking the time to leave a review, it is always appreciated.
We are glad that you are enjoying the quality with our items and that you have received a good service, we look forward to seeing you again in the future.
Regards,
Gareth Kendall
Arktis Customer Service
THE ITEM IS TOP QUALITY
THE ITEM IS TOP QUALITY, GREAT PRICE, EASY TO NUY AND GREAT A SHOPPING EXPERIENCE. THANK YOU.
30 juli 2025
Antwoord van Arktis Endurance Textiles Ltd
Good Morning James,
Thank you for taking the time to leave a review, it is always appreciated.
We are glad that you are enjoying the quality with our items and that you have received a good service, we look forward to seeing you again in the future.
Regards,
Gareth Kendall
Arktis Customer Service
Antwoord van Arktis Endurance Textiles Ltd
Good Morning,
Thank you for taking the time to leave a review, it is always appreciated.
We are glad that you are enjoying the quality with our items and that you have received a good service, we look forward to seeing you again in the future.
Regards,
Gareth Kendall
Arktis Customer Service
Antwoord van Arktis Endurance Textiles Ltd
Good Morning Joe,
Thank you for taking the time to leave a review, it is always appreciated.
We are glad that you are enjoying the quality with our items and that you have received a good service, we look forward to seeing you again in the future.
Regards,
Gareth Kendall
Arktis Customer Service
ma première commande c'est très bien…
ma première commande c'est très bien passé,l'expédition fut ultra rapide 👍 les articles sont super merci Arktis 👍😄🇬🇧🤝🇫🇷 une marque que je depuis plus d'une trentaine d'années....👍
28 juli 2025
Antwoord van Arktis Endurance Textiles Ltd
Bonjour,
Merci pour votre aimable avis. Nous sommes ravis que le service que nous vous avons fourni ait été de la plus haute qualité.
Au plaisir de vous revoir.
Cordialement,
Gareth Kendall
Service client Arktis
Antwoord van Arktis Endurance Textiles Ltd
Good Morning Mark,
Thank you for taking the time to leave a review, it is always appreciated.
We really appreciate the kind words for the items you use, and look forward to seeing you again in the future.
Regards,
Gareth Kendall
Arktis Customer Service
perfect boonie hat and delivery
25 juli 2025
Antwoord van Arktis Endurance Textiles Ltd
Good Morning,
Thank you for taking the time to leave a review, it is always appreciated.
I am glad that you are liking the Bonnie Hat, and glad the delivery was efficient as well.
Regards,
Gareth Kendall
Arktis Customer Service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.