I did not receive the product - i ordered a silver bracelet. I placed the order in December and it is now going to be May. This company has stolen my money. I tried emailing and communicating with the... Toon meer
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She was able to put together a logo using what I had previously and transform it into something I could never imagine. I absolutely love how creative and unique her designs are. Her necklaces and othe... Toon meer
Horrible communication radio silence and after 3 months still didn’t get what i ordered and had to get refund through my bank.
Total SCAM. Ordered back in November and never received the product or replies regarding my order. ABSOLUTE SCAM DO NOT BUY. Terrible customer communications.
Bedrijfsgegevens
Geschreven door het bedrijf
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Contactgegevens
Verenigd Koninkrijk
- hello@artbyzakia.com
- artbyzakia.com
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scammer
if i could rate it zero i would and btw zakia if ur reading this ur making haram money and go repent tsk tsk tsk
Order not completed or sent out
I ordered a personalised hoodie at the stall this company held at the halal food festival on 20.08.2023. I was told an email receipt would be sent out and that the order will be sent out via free delivery within 5 days. I received no email receipt and since then I have contacted this company several times by email and Instagram. I have received a response a few times where I have been lied to saying my order will be sent or the matter will be resolved. I sent further emails and messages and did not receive a response. DO NOT TRUST this company. They will make you chase for what you have paid for. It isn’t about the money, it’s principle and this company has failed miserably and has shown how disgusting their ethics are.
Worst place to make a purchase
Worst place to make a purchase. Me and my sister placed an order with them at the halal food festival. Had a bit of a dispute and apparently they put my order on hold due to the dispute without informing me. Than a week later after multiple messages, I get told my order has been on hold. And since then I’ve not heard a thing. No order or refund. They’ve robbed me and my sister. I think I’m going to take legal action purely due to them doing it to so many other people. Businesses like this should be shut down.
Amazing quality and excellent products…
Amazing quality and excellent products will definitely order again!!
You may never receive the item! Be careful
Sent wrong order, took over 2 months for the order to arrive, to realise they sent someone else’s items to us! We ordered in November and now it is May, we are still waiting for the correct order to arrive ! They’re demanding extra payment for the delivery of the correct item!
Would be extremely careful before ordering , don’t think they’re even a company but a single handed person who is so dodgy!
Have had to threaten them with office of fair trading and am probably going to pursue a claim.
Avoid this person as she has set up a…
Avoid this person as she has set up a fake shop to scam money out of people.
Scammer
Scammer! Takes your money then you don't receive nothing. When you contact this scammer you don't get any response.
People please be careful. Don't part with your hard earned money with this scammer!!!
Bad experience
I never received the item I ordered on 7th January…neither did i get refund of my money…the customer service doesn’t respond at all…very bad experience…i feel like I got scammed
I did not receive my order at all
I did not receive my order at all, that should be enough to prove that this website is scamming people
Don’t order from here!!
Ordered in December still haven’t received and they don’t even respond to their emails. I had a look on TikTok several others said they ordered but haven’t got yet. Avoid this place at all costs they just take your money
The product is good
The product is good. It looks nice but only delivery takes long to receive over 1 mouth
Loved the necklace
Loved the necklace! Took a while to come but understandable due to strikes
Amazing but not responsive when issue
Ordered before and was amazing. Ordered a second time and it's wrong and the response for a return label has been shocking...still waiting
Appalling customer service
Appalling customer service. My order took over a month to receive and my messages were ignored on two occasions. Won’t be purchasing from this seller again. A very important part of shopping is customer service which is lacking with this shop.
. . . .
Was worried about not receiving it as I read the reviews. But Allhumdulilah I received my order. Was disappointed in how small the bar actually was as it looks way bigger than what was received. It’s over priced as well. But overall the product is a cute gift.
Order number 2811
I had ordered on November 5th . And have mailed them many times about the status of delivery as it has crossed a month of time. Till now there is no response from them . Worst experience ever had in online shopping ever . I'm not sure even if they have time to check mails or not . I'm complaining about late delivery and they are sending me mail's regarding rating of product which is lost in black hole with no information. Mind blowing 🙏😅.
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