I did not receive the product - i ordered a silver bracelet. I placed the order in December and it is now going to be May. This company has stolen my money. I tried emailing and communicating with the... Toon meer
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She was able to put together a logo using what I had previously and transform it into something I could never imagine. I absolutely love how creative and unique her designs are. Her necklaces and othe... Toon meer
Horrible communication radio silence and after 3 months still didn’t get what i ordered and had to get refund through my bank.
Total SCAM. Ordered back in November and never received the product or replies regarding my order. ABSOLUTE SCAM DO NOT BUY. Terrible customer communications.
Bedrijfsgegevens
Geschreven door het bedrijf
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Contactgegevens
Verenigd Koninkrijk
- hello@artbyzakia.com
- artbyzakia.com
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256 reviews
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Have not received my order
Have not received my order, it has been over a month. Have sent numerous emails and messages to this company but they have failed to reply and give me any updates. Terrible/ none existent customer service. Truly disappointed, will never order again!
2 november 2022
too let shipping....
2 november 2022
Very nice very happy thank you
20 november 2022
I have made an order in October
I have made an order in October. Almost a month later I still don't have the order. The tracking site is online for over 3 to 4 days. I have sent emails and still received no feedback to request if they is a possibility you could check from your side on the order.
Kinda really disappointed for never getting any reply for any of my enquiry emails.
16 november 2022
Outrageous service
The second I placed my order I didn’t get any response from your end , this is outrageous, I ordered over a month ago and not a single update since then
26 september 2022
They havent gave my parcel yet and i…
They havent gave my parcel yet and i ordered on the 26th of sept so how can i rate them. Which i bought 2 jumpers one which was for my niece n myself
23 oktober 2022
DO NOT ORDER FROM THIS COMPANY BECAUSE…
DO NOT ORDER FROM THIS COMPANY BECAUSE THEY TAKE YOUR MONEY AND I HAVEN'T RECEIVED MY ORDER I HAVE EMAILED ON NUMEROUS OCCASIONS BUT THEY DONT ANSWER SO UNPROFESSIONAL
12 oktober 2022
She never replied takes ages to send…
She never replied takes ages to send order if she even does (it’s been 3 months never got it and she hasn’t replied) the communication is actually whack won’t be ordering again x
30 september 2022
Nothing received
I haven’t received my items and she won’t reply to any of my messages, would never trust ever again and would not recommend
She just eats your money!
She needs to fear her future, nothing good comes out of being like this.
6 september 2022
I didn’t reserve my order yet and they…
I didn’t reserve my order yet and they didn’t answer my message I want to cancel my order I told them but they didn’t respond until now so I have a bad experience with them
21 juli 2022
Excellent service
Excellent service. Great quality of items. Received as stated in post. Lots of lovely comments given when I wore the earrings.
25 augustus 2022
I still haven’t received my items
I still haven’t received my items. And there Customer service is bad I’ve sent them an email no reply.
24 augustus 2022
I got this for my husband and he loved…
I got this for my husband and he loved it !! Quick delivery and production time . Honestly i would buy again from you love it and it means a lot to him he wears it all the time :) Thank you !
19 augustus 2022
Item still not delivered
Item still not delivered. No response to messages. Pathetic service. An update would be useful.
18 augustus 2022
This is the worst shop ever i orderd…
This is the worst shop ever i orderd from them becasue always try to support small businesses, i have order 2 item from them on 27 june and since then i haven't received my order and they r not replying back i have send them msgs through insta and email now i also understand they r a small business and they can be busy but its been over a month now i am just asking for an update on the order on the website it keeps saying it waiting for fulfilment this is my first time ever complaining about any company ever i have dealt with delays in past from other comapnies but they also gave updates
10 augustus 2022
I ordered my item about a month ago
I ordered my item about a month ago. 1 week ago I was informed that the item has reached my country. It is now over a week and I have not received any updates on the whereabouts of my item.
6 augustus 2022
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