I did not receive the product - i ordered a silver bracelet. I placed the order in December and it is now going to be May. This company has stolen my money. I tried emailing and communicating with the... Toon meer
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She was able to put together a logo using what I had previously and transform it into something I could never imagine. I absolutely love how creative and unique her designs are. Her necklaces and othe... Toon meer
Horrible communication radio silence and after 3 months still didn’t get what i ordered and had to get refund through my bank.
Total SCAM. Ordered back in November and never received the product or replies regarding my order. ABSOLUTE SCAM DO NOT BUY. Terrible customer communications.
Bedrijfsgegevens
Geschreven door het bedrijf
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Contactgegevens
Verenigd Koninkrijk
- hello@artbyzakia.com
- artbyzakia.com
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I haven’t received my order yet
I haven’t received my order yet . I ordered my daughter first eid dress on 8th of April just to get it before eid but I haven’t received it yet ruined my daughter’s first eid because I was excited and was waiting for the dress I kept messaging but got no response really bad service if you can’t give it on time then don’t take the bloody order.
Atrocious
Atrocious, won't send items ordered in 2nd April or respond to emails or give me a refund. I am looking to take legal action if no one contacts me soon. I don't know how people get away with these things
I got the letter ring
I got the letter ring. It is such a beautiful ring. It is also very light so you never notice it.
lacks communication
lacks communication, took weeks to arrive. didn’t respond to emails.
Worst costumer service I have ever…
Worst costumer service I have ever experienced. Placed my order a month ago and I still haven't received it. Sent the team countless emails with no response at all. Also haven't received my tracking number. Such a pity, because the products seem nice.
I ordered a name necklace it came…
I ordered a name necklace it came quicker then expected. love it haven't taken it off since. Thank you.
the necklace was perfect
the necklace was perfect, i absolutely love it! however it broke after a few weeks. im sure its no fault of artbyzakia - i was at the gym and didnt take it off. i got home after and realised it had a piece missing :(
Exceeded Expectations
She was able to put together a logo using what I had previously and transform it into something I could never imagine. I absolutely love how creative and unique her designs are. Her necklaces and other side of the business feel like such good quality for the price, exceeded expectations! I’m tempted to buy one for every member of the family as they make such meaningful gifts. Packaging was very strong meant that it came all in tact and it arrived quite quickly
Ordered from ArtByZakia a couple of…
Ordered from ArtByZakia a couple of times and each time it’s been something different. The quality is amazing and the whole process is so easy! Would highly recommend to all friends and family :)
I ordered a necklace and never received…
I ordered a necklace and never received it after multiple emails. And never received my money back!
Not recommending to anyone!
I ordered the envelope necklace waited the long stated time to find when my parcel arrived there was NO NECKLACE! I messaged and emailed the team and have still had no replies. Absolutely horrified at the service provided. The necklace was for my sister who lost her angel baby and to find that I gifted her an empty package was horrendous! And since have had no communication from the sender. Not happy at all!
I have brought from them for the 3rd…
I have brought from them for the 3rd time now and have been so happy and pleased with all of my items so far. Love their jewellery and that they give a lifetime warranty with it too. My nephews loved their hoodies. Highly recommend. Will be buying all my Eid gifts from them!
No reply to emails
No reply to emails, ordered 23rd January 2022.
Still no necklace 7th March 2022
I ordered in 3 February and I received…
I ordered in 3 February and I received in 3 march
Ordered January and now it’s February n…
Ordered January and now it’s February n still hasn’t arrived
took forever to come
took forever to come , bought as birthday present but delayed came after 5 weeks . i wont recommend .disappointed
I didn’t get my package!
Long wait for the product as I needed…
Long wait for the product as I needed for a special occasion, but not keen with the product. Even the emails were delayed in replying back.
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