S produktem jsem spokojený splnil má očekávání. Provedení v požadované kvalitě. Wi- fi příjem bez problému. Možná by se hodila montážní šablona. - možná bych ocenil návod v Češtině , ale není to ni... Toon meer
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Lees wat reviewers zeggen
Se vším naprostá spokojenost. Od objednání po doručení. Vše přesně v teemínu, přesně jak se uvádí na stránkách. Skříňka naprosto dokonale zabalená, zabezpečená proti poškození. Samotná skříňka je doko... Toon meer
Zrcadlo zatím nedorazilo, bohužel zásilku nelze sledovat i přesto, že ji odeslali před 3 dny. Komunikace nulová, nikdo na emaily neodpovídá, pouze chodí automat o přijetí mého dotazu. Doufám, že zrca... Toon meer
Objednáno u českého obchodu Artforma.cz Po objednání přišel mail potvrzení objednávky s cenou 8460,-Kč. Po odeslání bez dalšího upozornění s informací o odeslání faktura polského obchodu FORAM, a... Toon meer
4,0
Goed
207 reviews
Vraagt klanten om een review
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
zboží jsme obdržely vporadku,bylo super…
zboží jsme obdržely vporadku,bylo super zabalene.
2 september 2021
Everithing is allright
30 augustus 2021
Na třetí pokus k nám zrcadlo_ galerka…
Na třetí pokus k nám zrcadlo_ galerka dorazila, ale asi po 2 měsících. Jelikož podobné stížnosti jsem četl i u jiných hodnoceních, asi je chyba v doručování na straně spediční firmy. Doporučuji urychleně firmě změnit tuto firmu za jinou !!!! Firma Vasezrcadlo Artforma se mi za vzniklou situaci s doručovacím problémem a problémem v komunikaci s firmou omluvila a i balík se zbožím nakonec dorazil nepoškozena zboží bylo též vpořádku. Měním tudíž hodmocení firmy na 4 hvězdy.
20 augustus 2021
Review zonder uitnodiging
2 corners of mirror was broken.
7 augustus 2021
Antwoord van Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation but according to photos sent by you, this mirror has been already mounted on the wall.
Regarding to our policy, our customer should verify this product before mounting.
Of course, satisfaction of our customers is very important for us and we would like to help you.
In this case, would you be so kind and response to our email?
Best Regards.
Daria / Artforma
Zrcadlo do koupelny
All was ok ! Good communication during changed of address. Fast delivery.
Very precized packaged !!
Perfekt.
Thank you
9 juli 2021
Very bad communication !!
Very bad communication !!! I didnt any answer to my inquiry from 29.06.2021 >Dobrý den,
zaslali jste mi fakturu za galerku a info , že zboží jste předali dopravci GLS/UPS viz níže,ale zboží dosud jsem nedostal a ve vyhledávání zásilky u GLS se nic pod těmito čísly nenalézá !! Kde je zboží, kde je problém ?
S přátelským pozdravem
Libor Čihák
2 juli 2021
Antwoord van Artforma
Dobré ráno,
Věnujte prosím naši upřímnou omluvu za tu nepříjemnou situaci, protože se to nikdy nemělo stát.
Jak vidíme, poslali jsme vám zprávu o této situaci.
Byli bychom opravdu vděční za odpověď.
S pozdravem,
Artforma
Overall I'm satisfied
Overall I'm satisfied - quick communication, delivery in agreed on time frame, products were well packaged and looks good.
The only disappointment has been when based on pre-order discussion I've requested something non-standard which I've been told will be possible to manufacture, but in the end it was not so we had a lengthy discussion to modify the order properly with some alternative.
14 mei 2021
everything was alright
14 mei 2021
Slim Mirror L11 w LED lighting
Very nice design of slim mirror with the WIFI meteostation. Bluetooth repro is working properly and the sound is better then expected. Installed heating is helpfull. Installation on the wall was quite easy with adequate equipment.
12 april 2021
I would recommend this shop because of…
I would recommend this shop because of very good communication with the seller and very good quality of product. We wanted backlight in warm white colour but we weren't sure about exact temperature. The seller made us an offer of dual backlight and we can change the colour however we want. It was a very good choice. The mirror looks beautiful with this kind of light. I would recommend this backlight colour for everyone.
6 april 2021
Review zonder uitnodiging
LED Mirror
We are using the mirror only for a week, so it is difficult to make an in-depth review. So far, the mirror is very nice and bright enough. However, the app through which you connect the mirror to WiFi is quite old-fashioned and you have to allow access to your GPS all the time.
6 april 2021
Everything fine but..
Almost everything fine, delivery on time and the mirror is as beautiful as expected. If I am not rating higher is because the quality of the hangers is not good, one broke while mounting and I was lucky that the mirror was not hanged yet..
The company refund me 10% because of it, with no excuses or complications. Just great, so I have changed my rate to 5 stars.
24 maart 2021
Poor customer support!
Terrible customer support!
My problem started even before the mirror was dispatched! Our government has imposed a ban on traveling between counties due to covid-19. So, I knew I would not be able to accept the delivery. This was at the time when our mirror was still in production. I thought it would not be a problem to change delivery address....
I sent an email with my request to their customer service. The email was written in Czech language since we communicated in Czech via their Facebook page before. Unfortunately, their customer service is probably in Poland so they used google translator to compose a reply(some generic text).
My second attempt was made via phone. I talked to some lady from Poland who told me it was not possible to change the delivery address. I could either contact the delivery company once it is on the way and ask for redirection or not to accept the package (by not showing up). The package would then be returned back to Poland and they would send it again to my new address. WHY all this, if it was not dispatched yet??
Few days later (when the mirror was on the way) I called the delivery company and asked for redirection because I did not want the mirror to travel around Europe just because this company has useless customer service. I WAS CHARGED FOR REDIRECTION!!
I hope the mirror will work one we hang it on the wall... I do not want to imagine what the communication would like like if it was not OK...
19 maart 2021
Antwoord van Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
Of course we verified this conversation with you and in fact, the matter could have been resolved differently.
We sent you more detals to your email address so would you be so kind and response to our message?
Satisfaction of our customers is very important for us and we woulld like to help you to deal with it.
Best Regards.
Artforma
Not good for given price but good behavior of the company
I love your webpage and the whole ordering system. The mirror which can unfortunately doest not fulfil my quality expectations. There is dust between the mirror and light strip and the whole covering of the mirror has quite sharp parts.
I will definitely use another company for the second mirror I'm gonna need.
Edit: After 3 weeks of chatting the shop offered a significant discount for the product. This is definitely a nice step from the company and I'm giving them one star more for this step. I hope they will update product pictures that they better match their products. Pictures of the mirror are visible at google maps. Company name FORAM
2 februari 2021
Antwoord van Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
Would you be so kind and send us photos of the faulty item?
Of course, we would like to help you to deal with it because your satisfaction is very important for us.
Best Regards.
Artforma
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