Artico Interiors Reviews 1.169

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Lovely piece of furniture. However, even though packaging was excellent the furniture still has crush damage on one of the corners. Disappointed 😞

Beoordeeld met 5 van de 5 sterren

Dear Artico, I can’t find the right words to fully express my gratitude for your work and support. I absolutely love the bar unit—it’s a beautiful, solid, and truly special piece that sta... Toon meer

Beoordeeld met 5 van de 5 sterren

Overall, my experience with this purchase was positive. The ordering process was straightforward and everything was easy to navigate. Delivery was smooth and the item arrived in good condition,... Toon meer

Beoordeeld met 5 van de 5 sterren

We bought dining chairs from Artico Interiors and are extremely pleased with them. They are so comfortable and look great in our room. They’re not the cheapest on the market but you get what you pay f... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel
  2. Beddenwinkel
  3. Slaapkamermeubilair winkel
  4. Decoratie- en interieurwinkel
  5. Binnenhuisarchitect
  6. Woonkamermeubilairwinkel

Geschreven door het bedrijf

Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Highly recommended

The table is beautifully made with excellent craftsmanship .The wood finish is smooth and high quality, amd the chairs great as well!Delivery was quick and hassle-free.Highly recommended!

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Uneven surface on table

The table we purchased ain’t good for tall objects they are easily knocked over as they don’t stand up straight, the dips and curves in the wood naturally make anything you place on there a potentially dangerous hazard.
After contacting Artico and explaining our disappointment in the item they simply said it was the design of the table.
Very disappointed and have to sell privately as it’s no good when dining, ironic really as it’s called a dining table.

19 juni 2025
Review zonder uitnodiging
Logo Artico Interiors

Antwoord van Artico Interiors

Hi David,

Thank you for your feedback. We are genuinely sorry to hear that you are unhappy with your dining table after several months of use.

As noted on the product page, Your Dining Table is handmade using natural wood, meaning it will feature some natural texture, saw marks, and slight unevenness as part of its design. This is not a defect but rather a characteristic of the table’s industrial style.

Your order was delivered in December 2024 and only raised with us in July 2025, after more than 8 months of regular use. Unfortunately, we are unable to offer exchanges or refunds on items that have been accepted and used for this length of time.

That said, we do want our customers to enjoy their purchases and are happy to advise on ways to reduce unevenness if that would help. Please reach out to our customer care team at info@articointeriors.com and we will do our best to assist.

Kind regards,
The Artico Interiors Team

Beoordeeld met 5 van de 5 sterren

Fab company

We’ve had three items of furniture from Artico and love each piece. They’re all exactly as described online with super fast easily trackable delivery. A very professional, helpful company

15 juli 2025
Beoordeeld met 4 van de 5 sterren

We ordered 3 leather chairs and a…

We ordered 3 leather chairs and a matching bench seat. Unfortunately the chairs were out of stock but we decided to take delivery of the bench seat. When the chairs were delivered they didn't match the bench, so sadly we had to return them. The customer service was excellent and we received the refund promptly. The only problem now is that we have a bench seat and no other seating, and we're unlikely to get anything that will match.

23 juni 2025
Beoordeeld met 5 van de 5 sterren

Artico offers fantastic products at affordable prices.

I purchased a coffee table for my living room from Artico, which arrived on schedule. The price was excellent compared to other websites and stores. I was genuinely impressed by how beautiful the table looks! I would recommend Artico to anyone looking for quality furniture, and just sharing my personal opinion. Thank you!

25 juni 2025
Beoordeeld met 5 van de 5 sterren

Amazing sideboard

Really pleased with the sideboard. A good solid piece of furniture. That is very well made and heavy. The delivery was quick and efficient. I had been searching everywhere for a unique sideboard. I then came across Artico interiors. The only problem I had was deciding which sideboard to purchase. Will definitely recommend to family and friends

23 juni 2025
Beoordeeld met 4 van de 5 sterren

Way to go Artico

The ordering process was simple. Delivery was quick.
The delivery company were brilliant, despite not having the easiest access after a long and arduous day, which was the hottest this year. The furniture had flaws, however this was addressed quickly and satisfactorily by Artico.

18 juni 2025
Beoordeeld met 1 van de 5 sterren

Constant & severe delays & no updates

I ordered a Mango sideboard from this company on 8th December. There was no information about the item not being in stock other than ‘the item is delivered within 7 days’. Great I thought it would be here before Christmas. It didn’t arrive so I contacted the company and was told the delivery estimate was March. I was told I needed to keep checking the website for delivery updates.. even though I had already placed an order which is strange to me… why would I keep looking at a website, surely there would be a system to keep customer who have already ordered up to date with any delays? I was the told the item would come end of April (after I chased, again). I chased again as I had heard nothing and was told the item was coming at the end of June. I’ve contacted them again and I’m now told August.
It’s poor that they don’t keep customers proactively updated with any delays and it’s extremely poor that there is no forewarning that your item will take at least 9 months to arrive. I have extremely little faith that the item will arrive in August. I fully expect further delays. I’ve been offered to cancel the order several times - I wouldn’t have ordered something I didn’t want so what use is that? I was also told the delay was due to unforeseen demand - how can demand be unforeseen when the order was placed so many months ago? And I’ve recently been told that the product was not up to standard so had to be returned.
Today I’ve been offered only £50 as ‘goodwill’ despite the exceptionally poor customer service, constant delays and having to wait 9 months minimum with even further delays expected.
Would I order from this company again? No.

28 juni 2025
Review zonder uitnodiging
Logo Artico Interiors

Antwoord van Artico Interiors

Hi Ffion,

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience — I completely understand how frustrating it must have been to face such long delays and feel left in the dark during the process.

We care deeply about our customers and your trust means everything to us. Unfortunately, the delays you experienced were due to serious disruptions at the factory level, which were entirely beyond our control. These setbacks impacted a number of our orders, and we’ve been doing everything we can to work closely with our partners to resolve them.

That said, we completely agree that communication should have been far better. You deserved timely updates and a smoother resolution. We’ve since been working hard to improve our order tracking systems and customer notifications so that situations like this are handled much more transparently in the future.

Please know that we absolutely share in the stress and disappointment caused by the delays — it’s never our intention to let anyone down, and we’re committed to doing better.

If there’s anything else we can do to make this right, please feel free to reach out directly. We’d love the chance to regain your trust.

Warm regards,
Artico Company’s Customer Care Team

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