Artico Interiors Reviews 1.169

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Lovely piece of furniture. However, even though packaging was excellent the furniture still has crush damage on one of the corners. Disappointed 😞

Beoordeeld met 5 van de 5 sterren

Dear Artico, I can’t find the right words to fully express my gratitude for your work and support. I absolutely love the bar unit—it’s a beautiful, solid, and truly special piece that sta... Toon meer

Beoordeeld met 5 van de 5 sterren

Overall, my experience with this purchase was positive. The ordering process was straightforward and everything was easy to navigate. Delivery was smooth and the item arrived in good condition,... Toon meer

Beoordeeld met 5 van de 5 sterren

We bought dining chairs from Artico Interiors and are extremely pleased with them. They are so comfortable and look great in our room. They’re not the cheapest on the market but you get what you pay f... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel
  2. Beddenwinkel
  3. Slaapkamermeubilair winkel
  4. Decoratie- en interieurwinkel
  5. Binnenhuisarchitect
  6. Woonkamermeubilairwinkel

Geschreven door het bedrijf

Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, I had to deal with customer services due to me being on holiday when the table was due to be delivered. The staff were very helpful a sorted a new date immediately. The table is excellent quality, this is my second purchase from Artico and would highly recommend them.

5 september 2025
Beoordeeld met 1 van de 5 sterren

5 Months and Counting – No Furniture Received

I ordered my furniture – the Scorpion Solid Mango Wood Highboard Cabinet and the Scorpion Mango Wood Natural Brown Sideboard 177 – on 1st May 2025. As of 15th September, I still have not received my order, which is extremely disappointing given the significant delay. While the company has been prompt in responding to emails and issued a goodwill refund of £40 (for an order totaling £1,414.48), this does little to compensate for the long wait and lack of delivery. Overall, my experience with this company has been frustrating, and I cannot recommend them based on this order. However, I hope that the furniture is worth the wait!

EDIT:
After I left the review above, the company cancelled my order and issued a full refund — even though I had not requested a cancellation!!!
I was genuinely looking forward to the furniture, so this outcome is very disappointing.
Based on this experience, I cannot recommend the company. What a shame!

15 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor after sales

The table had a slight warp causing it to rock, an easy solution was given to there customer services who ignored it resulting in me having to repack the heavy table for its return. This could have been easily resolved if the customer services had picked up the phone as requested a number of times rather than sending numerous unhelpful emails

27 augustus 2025
Logo Artico Interiors

Antwoord van Artico Interiors

Hi Andrew,

We are very sorry to hear about your experience and the frustration this caused you and your family. Our team did make several attempts to help resolve the issue by sending you replacement parts, washers, and thread sleeves as requested, as well as providing detailed assembly guidance. Unfortunately, these solutions did not fix the issue with your table, and we completely understand your disappointment.

As agreed, we arranged for the collection and a full refund, which has now been processed. We truly regret that the product did not meet expectations and that our communication did not leave you feeling fully supported.

Best regards,
Artico Interiors

Beoordeeld met 5 van de 5 sterren

Lovely Product

Nothing was too much for this company.
I waited longer than expected but when it arrive it was well worth the wait.. I had a slight damage to a table leg which I shared with the seller and within the week I had replacement.
Can’t recommend highly enough and I’m fussy.

25 augustus 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The two guys delivering were rushing to…

The two guys delivering were rushing to finish it move to next job. Partially unpacked my table but polystyrene broken all over mess to clear up. The table is stone so heavy it is still now on its back I am unable to lift as so heavy I live alone. So not pleased they didn’t have time to help me turn the correct way up

22 augustus 2025
Beoordeeld met 3 van de 5 sterren

Communicate better.

Your product was lovely BUT your communication is rubbish, to have 3 separate deliveries, one, for legs, one for the table top, & the third for the glass,. When placing the order, no offer of assembly was mentioned,. This for an elderly lady was shocking, nothing just get on with it was your attitude.I phoned numerous times , re- missing parts, perhaps if you had less receptionist as everyone was different, & concentrated & gave your customer a little bit extra help ie assembly, perhaps, I may have order more.

7 augustus 2025
Beoordeeld met 5 van de 5 sterren

Artico Interiors - 5 Stars!

Artico Interiors do deserve a 5 star rating as all the glitches or gripes I may have experienced was not down to them. The table I purchased from them is wonderful, each one will be unique and it is a piece of art. There was a delay on receiving the table, but in fairness that was communicated to me. The delivery had issues, but that was the delivery provider so beyond Artico’s control, Artico were very good at managing my expectations and resolving the issues, and generously compensating. The table is big, thick and solid, the legs are sturdy, having balance adjustments, and it is heavy, even the glass top is extremely heavy but it is exactly what I wanted, it is FABULOUS and I love it. Thank you Paul & Kat for responding to my emails immediately and for helping to get the delivery complete.

6 augustus 2025
Logo Artico Interiors

Antwoord van Artico Interiors

Hi Paula,

We truly appreciate your thoughtful feedback — it means so much to us and has made our day! 🌟 We’re delighted to hear how much you love your new table and that it’s exactly what you were hoping for.

Thank you as well for your patience and understanding with the delivery process — we’re glad we could resolve things swiftly for you. Your kind words about our team’s support (Paul & Kat) mean the world, and we’ll be sure to pass them along.

Wishing you many wonderful moments around your beautiful new table!

Warm regards,
The Artico Interiors Team

Beoordeeld met 1 van de 5 sterren

Ordered on 2 June, still don’t have it.

Ordered on 2 June. Delivery delayed twice and then promised for last week but wasn’t on the lorry when driver arrived at my house. Hopeful again for this Monday!

1 augustus 2025
Logo Artico Interiors

Antwoord van Artico Interiors

Hello Sharron,

We are very sorry to hear about your experience. We completely understand your frustration, especially after the multiple delays and the courier’s loading error at their Northern Ireland depot. Please be assured that your order was dispatched on time from our warehouse, but unfortunately the courier failed to load it onto the vehicle for delivery.

As soon as this issue came to light, we investigated directly with AIT, located your sideboard, and arranged for a new delivery slot after your return from holiday on 16th August — as per your request. We also issued you a partial refund to acknowledge the inconvenience caused.

We truly regret the trouble this has caused you and want to reassure you that this is not the level of service we aim to provide. We are working closely with the courier to ensure your delivery goes ahead smoothly and without further issues.

Thank you for your patience and understanding while we resolve this matter.

Kind regards,
Artico Interiors Customer Service

Beoordeeld met 5 van de 5 sterren

We fell in love with this sideboard on…

We fell in love with this sideboard on line and waited for it to come back into stock. It was well worth the wait! It’s stylish and unique Kat at artico has been brilliant and we are completely thrilled with the sideboard

2 augustus 2025

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