A.S. Bikes Reviews 155

Every time we have needed any help, for spares or even a puncture A.S have come up trumps. Quick to respond and quick to solve any issues.

Sent an email query about broken throttle on my electrobike received a reply very quickly and that it could be replaced and as I live nearby it could be done same day.
Took it in around midday and was completed within an hour.
Very impressed with service it was a similar experience last time I had a problem with bike.
Cannot fault it.

Fantastic small but sturdy scooter. Folds easily and fits in the boot without having to dismantle anything. Lovely family business and great service. I've emailed a few times and have had some lovely replies from Sam. Always helpful and quick to respond. Great getting some independence back too. Thank you.

Travelled over 1.5 hours to try out one of these bike after being told to come back this weekend to find out they don’t communicate to each other the part needed or tools needed were not bought to the show. What a waste of time and money.
I’m sorry but you didn’t have the correct parts available to fit. Peter said he would try fitting a different size derailleur, I’m not sure this would helped as both legs would have been effected and not just the right leg, AND we had been already waiting a very long time.
If you promise to have something ready for someone on a specific date then that should be there waiting.

But I guess you don’t need or want customers with your very rude reply on here
Best of luck for the future

Go to a show if you can. Great bikes ( you can try one out) Lovely people. Any maintenance issue is responded to with practical advice and help. ( unlike the majority of firms who immediately imply it’s your fault)

My old AS e-bike broke down on holiday, after a quick call to AS Bikes managed to drop the bike off, had it repaired and courier back home. Excellent service from AS Bikes as usual

AS 26" Bike.
As a 65year old who has been using cycling to keep fit for the last 12 years I was surprised to find that Angina was the cause of my loss of form on the bike, especially on our Devon hills.
My AS bike has allowed me to continue the sport I love but to control the effort to a safe level using a heart rate monitor.
I find using medium power and changing gear is a good approximation of my former ability.
Not tried it yet but I'm sure high power with the twist grip throttle would be great for commuting or shopping.
Overall I am very pleased with the bike and the service from AS bikes.

I had a minor issue with my bike, I contacted AS and within 24hours I had a response from Sam. A new part was posted free of charge.

Honestly I can't fault the sales and aftershaves service.
I definitely recommend this company to anyone who is seeking to buy an Electrobike 100%.

Missing a small part recently, as usual they were so brilliant. Immediately posting me the part FOC. Dealt with them for many years and cannot fault their service or products. Wish there were more companies giving such faultless service

Cannot fault this company. They go above and beyond to help. The products are second to none and I wouldn’t buy from anywhere else.

I had a very good experience with all the people from this company, I purchased the electric mobility folding scooter following their presentation. Great value for money and from a UK company. Great addition to help with my mobility. My thanks to Peter, Mike, Sam and the big chap (sorry don’t know your name). Regards. Rob Vickers

Brilliant trike and bike fantastic friendly service would recommend to anybody
Thanks John Lowe

Fantastic product, many Scooter’s struggle on grassy terrains, particularly in the wet, NOT this one. I compete in agility but I have mobility issues, with my Electromobi I can get to the rings with ease. My husband found a bike rack to take the scooter that sits on our ball hitch. Anyone looking for a scooter should to check this one out, it’s awesome

I’ve purchased two of the folding bikes from this company. Both the product and the company are impressive. I visited them today as one of the bikes had developed an electrical malfunction. They identified the problem fitted a new part and said no charge, all under warranty. The bike is over 3 years old. What amazing service. I highly recommend A S Bikes, quality and service you rarely see nowadays

Excellent customer service. Very helpful response to questions.

An excellent company to deal with. The bikes are very well built and good quality. Any questions or after purchase issues / "wear and tear" repairs are dealt with by the friendly, super efficient team even years after purchase. Could not recommend too highly! Wish all companies were operated with the same customer care ethos.

We have had the electrotricycle for over 2 years now and it has behaved faultlessly. I did have one query but this was answered immediately on the phone. We take the trike folded up in our towcar each year to Spain for the wife, along with our caravan. They have some wonderful cycle lanes over there. Recently my balance has not been so good so I asked about fitting a second seat to it. Their response was very positive so I eagerly await the outcome.
You can deal here with the designer and producer of the electric bikes. That says so much in these days of mass produced cheap imports.
Top marks from the wife and me to A. S. Bikes.

We have found this company to be very professional, they knew exactly what was happening with our bike and how to fix the issue quickly. Thanks again guys

I met the AS Bikes team in person at a motorhome show as I needed a repair after being hit by a car, they were all incredibly friendly and fixed my bike that afternoon, despite it being a difficult fix that two bike repair shops had attempted already, to no avail.

Every time I have interacted with them I have had fast and friendly service, on top of that, the actual bike is a dream, it's comfortable to ride and solidly built.

I highly recommend AS Bikes to everyone I speak to looking to get an E-Bike.

Normally this company are top notch with their support. On the last two occasions i have had to follow up e mail inquiries and phone the office direct. On both occasions they reacted very effectively.