Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Customer Services people at AsdaGiftcards were brilliant. Special mention and thanks to Tina C who sorted out my errors post-ordering. My friend received his gift card from me thanks to her help and... Toon meer
Bedrijf heeft geantwoord
Easy to do and got sent to my friends email very fast Shame about your website not able to food orders when it comes to payment always a issue and your customer services on the phone needs training... Toon meer
Bedrijf heeft geantwoord
After a few weeks trying to get gift card sorted trying to get my £250 back that disappeared off card still no response from asda...the reply i got on trustpilot was sorry contact our fraud team...i... Toon meer
Bedrijf heeft geantwoord
3,8
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Easy to purchase a e-gift card online but..
Easy to purchase a e-gift card online - thinly small criticism being that although an email is issued when payment has been taken/order placed, there is no follow up to confirm the e-gift card has been sent/received by recipient (other Supermarkets do do this) hence the wondering if it’s actually been delivered…
14 april 2026
Antwoord van asdagiftcards.com
Hi Kim, we're happy to hear that you found our e-gift card purchase process easy. We appreciate your feedback regarding email confirmations for e-gift card delivery. We'll review our processes to see how we can improve this. Thanks for your helpful suggestion! Best wishes, Libby
It was a scam purchase
22 april 2026
Antwoord van asdagiftcards.com
Hi there, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud for further support. Please don't hesitate to reach out if you require further support. Best wishes, Libby
Was quick and easy to get the gift…
Was quick and easy to get the gift cards, I was happy with everything
14 april 2026
Antwoord van asdagiftcards.com
Hi Brenda, we're happy to hear that you found getting the gift cards quick and easy. We appreciate you sharing your positive experience with us! Best wishes, Libby
Fast effective process
22 april 2026
Antwoord van asdagiftcards.com
Hi Tim, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes,Libby
Fraudulent gift card purchase
Fraudulent gift card purchase, contacted ASDA and they could not cancel it
14 april 2026
Antwoord van asdagiftcards.com
Hi there, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud for further support. Please don't hesitate to reach out if you require further support. Best wishes, Libby
Really easy to use and quick to get
Really easy to use and quick to get. Very happy would highly recommend
13 april 2026
Antwoord van asdagiftcards.com
Hi Grace, we're happy to hear that you found it easy to use and quick to get! We appreciate your recommendation and are glad you're very happy with it. Best wishes, Libby
Non existent customer service
The most unhelpful customer support I have dealt with in years - wouldn't recommend them to anyone.
I accidentally used my brothers old email address for an eGift. So I contacted them to get this updated or the order cancelled and was met with a wall of 'Computer says no'.
I was given the card number, no PIN to allow it to be used and unhelpful stock answers that ignored simple requests. Thanks Tina C....
I will be filing a claim with my credit card company as they have now stopped responding despite not delivering the goods.
27 april 2026
Review zonder uitnodiging
Antwoord van asdagiftcards.com
Hi Mr Webber, thank you for taking the time to leave a response. We can confirm this matter has now been resolved separately. If you do have any further issues, please do not hesitate to reach out. Best wishes, Libby
Antwoord van asdagiftcards.com
Hi there, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud for further support. Please don't hesitate to reach out if you require further support. Best wishes, Libby
My card was used ito buy ASDA giftcard…
My card was used ito buy ASDA giftcard in fraudulent transactions. Please improve your security checks!
19 april 2026
Antwoord van asdagiftcards.com
Hi Sivanes, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud for further support. Please don't hesitate to reach out if you require further support. Best wishes, Libby
Happy to use theses card's they are…
Happy to use theses card's they are quick and easy to use.
29 juli 2025
Antwoord van asdagiftcards.com
Hi Sharon, we're happy to hear that our cards are quick and easy for you to use. Thank you for sharing your positive experience with us! Best wishes, Libby
Exactly what I wanted and the recipient…
Exactly what I wanted and the recipient was delighted. She used it for school shoes and clothes.
19 april 2026
Antwoord van asdagiftcards.com
Hi Jerry, we're happy to hear that the product met your expectations and was well-received! Thank you for sharing that it's useful for school shoes and clothes. Best wishes, Libby
ASDA gift cards are a great way to save…
ASDA gift cards are a great way to save - and it means you can buy almost anything with one
19 april 2026
Antwoord van asdagiftcards.com
Hi Andrea, we're happy to hear that you find our gift cards a great way to save and appreciate their versatility. Thank you for sharing your positive experience with us! Best wishes, Libby
Sending e-card s a gift
It was easy to buy the e-card online, and I also got an email to confirm when it had been sent to the recipient. All in all, a straightforward process.
12 april 2026
Antwoord van asdagiftcards.com
Hi Frances, we're happy to hear that buying the e-card online was easy and that you were notified when it was sent. Thank you for your positive feedback; we appreciate you taking the time to share your experience. Best wishes, Libby
Antwoord van asdagiftcards.com
Hi Carole, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud for further support. Please don't hesitate to reach out if you require further support. Best wishes, Libby
Received on time
11 april 2026
Antwoord van asdagiftcards.com
Hi Josephine, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby
It was the first time I'd used the app…
It was the first time I'd used the app and it was very easy to use. No complaints.
11 april 2026
Antwoord van asdagiftcards.com
Hi Jenny, we're happy to hear that your first experience with our app was easy to use! We appreciate you taking the time to share your positive feedback with us. Best wishes, Libby
Before i go to shop i check my balance…
Before i go to shop i check my balance using their link just to know how much should i spend I saw I still have £44.17 and then when i was going to check out and scan the card it says no balance 0 balance, i ask the sales attendant to check my card ita states in reciept that no balance at all but then I can see that they took the £44.17 with UN code unknown!!!!
25 april 2026
Review zonder uitnodiging
Antwoord van asdagiftcards.com
Hi Marjorie, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud for further support. Please don't hesitate to reach out if you require further support. Best wishes, Libby
A better payment experience would be great
The only downside that I can see, is the payment method. I don't understand why gift cards have to be topped up through World Pay rather than ASDA directly. My debit card won't go through, presumably owing to risk, whereas I can use it perfectly ok to buy groceries, which means the only way I can top up my gift card is by credit card which incurs interest.
11 april 2026
Antwoord van asdagiftcards.com
Hi there, we appreciate you bringing this payment issue to our attention. We regret that you're experiencing difficulty topping up your gift card and that your debit card is not accepted. Are you able to try using an alternative payment card? Please don't hesitate to reach out if you require further support. Best wishes, Libby
Easy to do although sometimes in the…
Easy to do although sometimes in the passed when paying by Apple Pay it rejected my payment??
10 april 2026
Antwoord van asdagiftcards.com
Hi Annmarie, we're glad you find it easy to use! We apologize for the Apple Pay issues you've experienced. We'll investigate this further to ensure smoother transactions in the future. Best wishes, Libby
Antwoord van asdagiftcards.com
Hi Tom, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud for further support. Please don't hesitate to reach out if you require further support. Best wishes, Libby
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