Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Customer Services people at AsdaGiftcards were brilliant. Special mention and thanks to Tina C who sorted out my errors post-ordering. My friend received his gift card from me thanks to her help and... Toon meer
Bedrijf heeft geantwoord
Easy to do and got sent to my friends email very fast Shame about your website not able to food orders when it comes to payment always a issue and your customer services on the phone needs training... Toon meer
Bedrijf heeft geantwoord
After a few weeks trying to get gift card sorted trying to get my £250 back that disappeared off card still no response from asda...the reply i got on trustpilot was sorry contact our fraud team...i... Toon meer
Bedrijf heeft geantwoord
3,8
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van asdagiftcards.com
Hi Adrian,
Thank you for taking the time to leave a review. We appreciate how frustrating this matter can be. We would strongly recommend that you contact Fraud support who will be able to investigate this matter further. Please don’t hesitate to reach out if you require any further support.
Best Wishes,
Grace
Itried to put money on it on line nd it…
Itried to put money on it on line nd it won’t let me so I went to the store and they couldn’t help
2 mei 2026
Antwoord van asdagiftcards.com
Hi Sharon,
We're sorry you had trouble adding funds online and that our store couldn't resolve it. We will look into any inefficiencies that may be causing this.
Best Wishes,
Grace
Easy to use and fast aswell
10 april 2026
Antwoord van asdagiftcards.com
Hi,
We're happy to hear that you found it easy to use and fast. Thank you for your positive feedback; we appreciate it.
Best Wishes,
Grace
It’s a nightmare trying to get into my…
It’s a nightmare trying to get into my card to top it up
I also save with Tesco and it takes two clicks
1 mei 2026
Antwoord van asdagiftcards.com
Hi,
Thank you for taking the time to leave a review. We appreciate you letting us know. We're sorry you're having difficulty topping up your card. We'll look into any inefficiencies that may be causing this.
Best Wishes,
Grace
£250 gone from my voucher
£250 gone from my voucher. ASDA INSTEAD OF GIVING THE SAME USELESS REPLY TO THE MANY COMPLAINTS, DO SOMETHING ABOUT IT, INVESTIGATE, DO YOUR JOB INSTEAD OF SITTING AND JUST PRESSING A REPEAT BUTTON.... I HAVE REACHED OUT TO aSDA A DOZEN TIME OR MORE AND BEEN TOTALLY IGNORED, I HAVE REPORTED TO THE FRAUD TEAM.. READ WHAT IS BEING SAID INSTEAD OF JUST IGNORING AND REPLYING WITH THE SAME USELESS ANSWER !!
.
3 mei 2026
Review zonder uitnodiging
Antwoord van asdagiftcards.com
Hi,
Thank you for taking the time to leave a review. We appreciate your frustration on this matter. We would strongly recommend that you contact Report Fraud who will be able to investigate this matter further Please don't hesitate to reach out if you require further support.
Best wishes,
Grace
Antwoord van asdagiftcards.com
Hi,
Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you Report Fraud for further support. Please don't hesitate to reach out if you require further support.
Best wishes,
Grace
the website is setup perfectly for…
the website is setup perfectly for scammers. my credit card details were stolen, someone ordered several gift cards and had them delivered to their own email addresses.
Support were helpful but they couldn't cancel the scammers gift cards.
23 april 2026
Antwoord van asdagiftcards.com
Hi Ash,
Thank you for taking the time to leave a review. We appreciate your frustration on this matter. We would strongly recommend that you contact Report Fraud who will be able to investigate further. Please don't hesitate to reach out if you require further support.
Best wishes,
Grace
Not had it yet
6 mei 2026
Review zonder uitnodiging
Antwoord van asdagiftcards.com
Hi,
Thank you for taking the time to leave a review. I have requested some additional information so that we can look into this matter.
Best Wishes,
Grace
Antwoord van asdagiftcards.com
Hi Wade,
Thank you for taking the time to leave a review. We are glad to hear that you found the process straight forward.
Best Wishes,
Grace
Antwoord van asdagiftcards.com
Hi,
Thank you for taking the time to leave a review. We're happy to hear that you found our staff friendly and that you experienced excellent customer service.
Best Wishes,
Grace
Nice experience
20 april 2026
Antwoord van asdagiftcards.com
Hi Roy,
Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your experience.
Best Wishes,
Grace
Antwoord van asdagiftcards.com
Hi Sonia,
Thank you for taking the time to leave a review. We are glad to hear that found the service helpful.
Best Wishes,
Grace
Antwoord van asdagiftcards.com
Hi Wendy,
Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you Report Fraud for further support. Please don't hesitate to reach out if you require further support.
Best wishes,
Grace
Online transaction was slick and…
Online transaction was slick and efficient, could not fault it. Thank you
1 mei 2026
Antwoord van asdagiftcards.com
Hi Martin,
We're happy to hear that your online transaction was efficient and it's great to know that you could not fault the process. Thank you for taking the time to leave a review.
Best Wishes,
Grace
Straightforward process
19 april 2026
Antwoord van asdagiftcards.com
Hi,
Thank you for taking the time to leave a review. We are glad to hear that you found the process straightforward.
Best Wishes,
Grace
Easy to setup and use.
19 april 2026
Antwoord van asdagiftcards.com
Hi,
Thank you for taking the time to leave a review. We're happy to hear that setup and use were easy for you.
Best Wishes,
Grace
Antwoord van asdagiftcards.com
Hi,
Thank you for taking the time to leave a review. We are glad to hear that you are happy with the service provided.
Best Wishes,
Grace
Asda card
Went to correct address. Only problem was I was not given an indication of when it would be delivered. Ordered on Friday evening and delivered Tuesday. I assumed because it was to be signed for that it would be sent 1st class.
17 april 2026
Antwoord van asdagiftcards.com
Hi,
We appreciate your feedback. We're sorry the delivery timeframe wasn't clearly communicated and for any assumptions regarding the shipping method. We'll review our delivery notifications to improve clarity.
Best Wishes,
Grace
someone stole my card and you let the…
someone stole my card and you let the transaction done without confirming the identity.
24 april 2026
Antwoord van asdagiftcards.com
Hi,
Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you Report Fraud for further support. Please don't hesitate to reach out if you require further support.
Best wishes,
Grace
Bad coustomer support got no response…
Bad coustomer support got no response it’s 3days now Xbox directed me back to you guys responded once’s ok facebook and never did again
30 april 2026
Review zonder uitnodiging
Antwoord van asdagiftcards.com
Hi Violet, thank you for taking the time to leave a review. I am sorry to hear your frustration on this matter, I have requested further information from you to be able to support further. Best wishes, Libby
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