Ashton Little Reviews 

116
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

An easy to navigate website. A good choice and stock of products, which are very competitively priced. Very quick order processing and delivery, and well packaged too. Overall, I’m very happy with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A faultless experience all round. Price was competitive and i received excellent customer service. I had several questions about the lens that I was buying and I received an immediate response re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Purchased R6 MK3 and the 24-70 usm L 2.8 and the 70 - 200 usm L 2.8 Very happy with order. Took 7 days to turn around instead of next day, however emails responded to and updates given promptl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used Ashton Little several times now to buy a Canon camera and lenses. They have always been excellent, the prices are great, often cheaper buying new from them than buying second hand on Ebay... Toon meer

Bedrijf heeft geantwoord

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4,4

Uitstekend

TrustScore 4.5 uit 5

116 reviews

5 sterren
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3 sterren
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4,4

Alle reviews

(116)

18 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent Post Sales Services

These guys supported me on a faulty camera that was out of the box. They assisted in troubleshooting steps and were constantly in touch with me.

Ultimately, we couldn't get the camera on, so they asked me to return the faulty one, and they sent out a brand-new one the next day.

They saved my season's memories, and I will recommend them to anyone. I will use them again 100% because of their 5 ***** service.

Thank you Ashton Little, you are appreciated.

9 december 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for such a wonderful five-star review and for highlighting your experience with our after-sales service.

While we always want every camera to arrive and work perfectly from day one, what really matters is how we look after our customers when something does go wrong. Our team was pleased to work through the troubleshooting with you and, when it became clear the camera needed replacing, arrange for a brand-new replacement to be sent the very next day.

Knowing that we helped save those important memories makes this feedback particularly special.

Thank you for your recommendation and for placing your trust in Ashton Little. We really appreciate your support and would be delighted to look after you again in the future.

Kind regards,
Emma
Ashton Little

Beoordeeld met 5 van de 5 sterren

Prompt communication

Prompt communication. The price for a Nikon Z8 was really competitive especially with next day delivery.
Ordered one day and arrived the next with accurate tracking information.

I am really happy with the service and the two year warranty

30 oktober 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you very much for taking the time to leave Ashton Little such a fantastic five-star review.

We’re delighted to hear that you were pleased with the whole experience when purchasing your Nikon Z8 from us. It’s a significant investment, so we understand how important it is to have confidence in the company you are purchasing from, as well as receiving a competitive price.

It’s great to hear that your camera was ordered one day and delivered the very next, with accurate tracking information keeping you informed throughout the delivery. Clear communication and reliable delivery are both extremely important to our team, particularly when handling high-value photographic equipment.

We’re also pleased that you highlighted the two-year warranty supplied with your purchase. We want our customers to have reassurance not only when placing their order, but also after their equipment has arrived.

As a family-run business, feedback like this genuinely means a great deal to us. Thank you again for trusting Ashton Little with your Nikon Z8 purchase. We hope you have many years of enjoyment from such a fantastic camera and would be delighted to assist you with any future photographic equipment.

Kind regards,
Phil
Ashton Little

Beoordeeld met 5 van de 5 sterren

Good Service

Excellent price on camera lens which arrived promptly and was well packaged.

23 augustus 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you very much for your five-star review and for choosing Ashton Little for your camera lens.

We’re really pleased to hear that you found our pricing excellent and that your lens arrived promptly and carefully packaged. Photographic equipment needs to be properly protected throughout its journey, so our team takes particular care when preparing cameras and lenses for dispatch.

Providing our customers with great value while maintaining a reliable and professional service is extremely important to us, and it’s always rewarding when a customer takes the time to recognise this.

As a family-run business, every order and every review is genuinely appreciated. Thank you again for placing your trust in Ashton Little, and we hope you’re enjoying your new lens and capturing some fantastic images with it.

We look forward to welcoming you back whenever you need your next piece of photographic equipment.

Kind regards,
Phil
Ashton Little

Beoordeeld met 1 van de 5 sterren

Maybe a bit Cheaper? but at a cost …!!!!

I purchased a - NIKON NIKKOR - Z - 28-400 LENS ON Monday- 26TH AUGUST .. In stock listed next working day delivery - via DPD ..

As Wednesday arrived - no delivery , no email ..

I emailed them saying I needed it for Friday 30th - and was informed - it would be delivered - by - sales? agent? =. Dill @ this -terrible ?company ..
I emailed to verify its delivery on the 30th to be told - its on the way - via - DPD - on Tuesday - 3rd September ..
I received a reply from - Dill - informing me it’ll be Nearly a week late - if it comes …
Problem is - I’m leaving on a 14 day holiday Monday - 2nd - for 14 days ..

As DPD very often , leave against the front door .. The lens would be left in the weather - and possibly stolen …
As I live in a busy area. So now - I’ve paid my money , 1289.00 gbp - for a lens to take away - on holiday - which I don’t have .. And won’t have .. for it to arrive late … And be left there …
DPD can be cancelled , and diverted , online - many times I have - received tracking .. Which - is why I thought it odd - I haven’t gotten tracking info - just broadening excuses from - Awful company ?
No lens - out of pocket ..
Having to take heavier kit… So ok - they maybe a bit cheaper - But - don’t expect it next day …
If I get my refund quickly - I can buy elsewhere … Get what I purchased … I had used - this place previously - they had been late - ok .. But I shouldn’t be fobbed off - with excuses … As they are most likely - short staffed , as its holiday time …

UPDATE - 15.30 hrs - 30-08-24=-77 hrs 18 mins
Apparently they have - managed to cancel - delivery - but seemingly - depending on me removing - this review ?? - as to when I may receive my £1289.00 refund ?

edit - 20.55 hrs - 31-08-24 - refund sent …

I will never use - this awful supposed? company again …

If you do expect a serious rough ride!!!

This is - as most would - maybe agree ? -
This an excuse for a company ? So unprofessional !? -
I have spend £ 1000’s in the past year - online - this is one !
Is 1 of the most - sorriest examples ?!…
I do not - like being lied to … To cover their shortcomings..
No excuse …

My replacement - lens arrived - from another U.K Company - ordered - Friday 30th @ 15.00 hrs - Shipped out by - 16.00 hrs - received @
- 10.30 hrs - Saturday - 31st August …

If its a bit more expensive - elsewhere - please do - remember - the old adage - about getting what you pay for …
BUY ELSEWHERE - IF YOU WANT GOOD SERVICE … AND GOODS ARRIVE WHEN THEY SAY ….

My lens ended up - costing - an extra £10.00 including - Saturday delivery . Guaranteed - and it arrived !!!!

31 augustus 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

We take the statements made in this review extremely seriously. While every customer is entitled to express dissatisfaction with their experience, a number of the allegations and implications contained within this review are disputed and do not accurately represent the circumstances of the transaction.

The order was unfortunately affected by a delivery delay during the August Bank Holiday period. All delivery information communicated by our team was provided in good faith based upon the information available to us at the time. We categorically reject any suggestion that the customer was deliberately lied to or misled.

When it became clear that delivery could not be achieved within the customer's required timeframe, the shipment was recalled and the customer's £1,289 payment was refunded in full.

For the avoidance of doubt, the refund was never conditional upon this review being removed or amended. Any suggestion otherwise is incorrect.

Ashton Little is a legitimate family-run UK business based in Derbyshire, and we take our reputation very seriously. We maintain records of our transactions and correspondence and strongly dispute statements which inaccurately question the honesty, legitimacy or integrity of our business.

We accept that the delivery was delayed and sincerely regret the inconvenience this caused. However, a courier delay should not be misrepresented as dishonesty or deliberate misconduct by our company.

Kind regards,
Phil
Ashton Little

Beoordeeld met 5 van de 5 sterren

Great Purchase…

Having purchased a Sony A7ii full frame camera I searched for a Tamron 70-300 lens and found one at Ashtonlittle which I ordered at considerable saving on the list price. I received the lens via DPD very promptly and I can not fault the service I received from Ashtonlittle

4 juli 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your Tamron 70-300mm Lens. Glad you enjoyed our great prices, customer service and fast delivery. Thank you for your custom.

Beoordeeld met 5 van de 5 sterren

Nikon D7500

Have been looking to upgrade my DSLR to a Nikon D7500 for a while now. As it is such a popular camera, good second hand examples are few and far between. I decided, therefore, to buy new. Ashton Little were by far the cheapest. Ordered last Wednesday, it arrived on Friday morning. Well pleased with it. Would definitely recommend this company. Great products, great prices, and great Customer Service...what's not to like.

19 juli 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Glad you are enjoying using your Nikon D7500. Glad you enjoyed our very competitive prices. Thank you for your custom.

Beoordeeld met 5 van de 5 sterren

I’ve just taken up wildlife photography…

I’ve just taken up wildlife photography in my retirement as a pastime. I wanted some advice about the best camera kit to buy. Phil pointed me to a great beginner camera kit on the website that included all I needed to start taking photos of wildlife. Delivered the next day. Couldn’t be happier. Have started to take some great shots out and about. Would highly recommend Ashton Little to other photography enthusiasts.

5 juli 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your beginner camera kit for wildlife. Glad you enjoyed our and customer service and fast delivery. Thank you for your custom.

Beoordeeld met 1 van de 5 sterren

Review for Middleton Hill Limited

[EDIT 3: The operator of Ashton Little, Middleton Hill Limited, also operates "Pro-Camera" which is where I placed my order. They have highlighted a concern that this review is not related to AshtonLittle because my order was with "Pro-Camera". They are threatening me with legal action and researching irrelevant details about my life using the information I gave them to fulfil my order. I am happy to make it clear to the reader that this review is of Middleton Hill Limited, which operates Ashton Little, as per the details of my review below.]

I used "Pro-Camera", which is the same as this company (same address on website, same website design, etc).

I wanted to order a camera that was advertised as Next Day delivery. I emailed on Monday to ask if they had one in stock and could delivery by Thursday, which is when I needed it by. They emailed back to say they had one in stock, and a minute later I had replied to say I would buy it (asking them to email if any issues), and 5 mins after that I'd checked out.

I emailed to ask for a tracking number. I was told it would be delivered on Friday. I said this was likely too late, and they said that they'd escalate this to their shipping manager. It's now Wednesday. I asked when I'd get a tracking number, and was told that I'd get a tracking number next Monday for delivery on Tuesday.

This is too late for me, and I now don't trust any date they give. I have asked for a refund, but am skeptical about whether it will be processed any time soon. Luckily I paid via credit card so have Section 75 protection.

[EDIT 1: The company says it has refunded me (waiting to see it in my account) but has called and emailed to ask if I'll remove this review. I am inclined not to, because it accords with other experiences that I'd been worried about before ordering and I wouldn't have ordered had I known I'd have this experience.]

[EDIT 2: The company has further asked that I remove this review as I purchased via "Pro-Camera", but both websites share an address and telephone number and and the "about us" pages of both websites name the company as Middleton Hill Limited with the same company registration number.]

[EDIT 4: I have now received a refund from NextDayCamera]

[EDIT 5, 14th September 2026: More than two years after this ordeal, I'm still getting chased by the business owner who is flagging these reviews with TripAdvisor, meaning I have to constantly defend them. I've just removed URLs from this review, because apparently this is now a reason for TrustPilot to remove genuine reviews. I stand by my review, including finding it weird that someone acting on behalf of this business used my information to research my volunteering roles and refer to these in an email threatening me about these reviews.]

17 juli 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

We are disappointed by this review and believe several statements require clarification.

The order was placed through Pro-Camera, operated by Middleton Hill Limited. Unfortunately, the requested delivery timescale could not be achieved. The customer subsequently cancelled and a full refund was processed and received, as the reviewer confirms.

While we accept the delivery fell below expectations, we do not accept any implication of dishonesty or improper conduct. We also reject any suggestion that customer information was improperly used.

We respect a customer's right to review their experience, but equally reserve the right to correct statements which we believe misrepresent the facts.

Kind regards,
Phil
Ashton Little

Beoordeeld met 4 van de 5 sterren

Canon SX740

Required a Canon SX740 next day delivery however I was then advised the camera would not be with me until 4 days after I ordered it which was no good. I asked if my order could be cancelled however due to the parcel already being out for delivery they were unable to cancel it. I was understandably very frustrated with the whole situation that went on however when I asked to return it, Phil offered for DPD to collect the parcel directly from me so I didn’t need to send this myself which I was very appreciative of, from then I received a full refund for the camera. What started as a not great experience turned into a pleasant experience with Ashton Little.

8 juli 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for taking the time to share such a fair and detailed review of your experience with Ashton Little.

We completely understand the initial frustration when it became clear that the Canon SX740 would not arrive within the timeframe you needed. Unfortunately, once a parcel has progressed into the delivery network, there are limitations on what we can immediately change or cancel.

What matters to us is how we look after a customer when things don't go according to plan. We’re really pleased that Phil was able to arrange for DPD to collect the camera directly from you, saving you the inconvenience of having to organise and return the parcel yourself, and that your full refund was completed promptly once the camera was returned.

It’s particularly appreciated that, despite the initial delivery issue, you recognised the efforts made by our team and felt that the situation ultimately became a positive experience.

Thank you for your patience, understanding and four-star rating. We hope we have the opportunity to welcome you back to Ashton Little in the future and provide you with the five-star experience from start to finish.

Kind regards,
Emma
Ashton Little

Beoordeeld met 5 van de 5 sterren

Bought a Canon RF-S 18-150 Lens.

Bought a Canon RF-S 18-150 Lens.

Communication through the process was great and arrived on time

Great service

17 juni 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your Canon RF-S 18-15 Lens. Glad you enjoyed our and customer service and fast delivery. Thank you for your custom.

Beoordeeld met 5 van de 5 sterren

Great service and unbeatable value

Great service and unbeatable value. My Nikon Z7 11 body arrived 24 hours after I purchased it, this is an upgrade from my Z6 11 also purchased from Ashton Little along with my Nikon Z 24-70 2.8 S lens, all 3 transactions were faultless😊

20 juni 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your Nikon Z7 II with Nikon Z 24-70 2.8 S lens. Glad you enjoyed our and customer service and great prices. Thank you for your custom.

Beoordeeld met 5 van de 5 sterren

Excellent service thank you

Excellent service thank you . From calling you to check camera/lens compatibility to efficient dispatch . Very polite staff and satisfying to know that the items were completely trackable .
I was very confident and reassured by your company when purchasing such an expensive item .
Hope to do business with you again .
Please pass on my thanks to all involved .

23 mei 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Glad you enjoyed our customer service and will pass your great feedback onto our customer services team. Thank you for your custom.

Beoordeeld met 5 van de 5 sterren

Nikon Z8

The search and ordering process is efficient. Communication of the progress of the order was good and delivery was fast and efficient. I was pleased with my purchase.

24 mei 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your Nikon Z8 Mirrorless Camera. Glad you enjoyed our customer service and fast delivery. Thank you for your custom.

Beoordeeld met 5 van de 5 sterren

Very easy to use website

Very easy to use website, and fast delivery.

19 april 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase with us. We appreciate your positive feedback. Regards

Beoordeeld met 5 van de 5 sterren

Nikon Z180-600 lens from Ashton Little…

Good Fast delivery and communication and the price was far better than anyone else I was able to find. Will definitely consider and check on first for future purchases.

17 april 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your Nikon Z 180-600mm Lens. Glad you enjoyed our great prices and customer service. Thank you for your custom.

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. I saved hundreds of pounds by buying from Ashton Little. They immediately responded to a query I had about dispatch. Goods arrived in perfect condition. I ordered a Nikon Z5 with Nikkor 24-50mm lens then a Canon EF 50mm lens. If I need anymore kit I will certainly buy from Ashton Little again.

12 april 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase with us, enjoy your new Nikon Z5, a great choice. We appreciate your positive review.

Beoordeeld met 4 van de 5 sterren

Next Day delivery took a week.

Bought a lens from them. Good price and good communication. Their website said 'Next Day' delivery. However, it actually took a week. A worrying time. I'm very happy with the lens. It came via DPD and was well packed. It was just the 'Next Day' delivery taking a week which let them down.

12 april 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your order with us, we take on board your feedback and we have informed DPD of what has happened. Enjoy your new lens

Beoordeeld met 2 van de 5 sterren

Ordered EOS 1dx3

Ordered EOS 1dx3 , advertised as in stock and ships within 2 days. Order ack arrived promptly via email, then nothing. After waiting for a week and trying to contact via phone several times without success, sent an email asking for status and was told order was cancelled and a refund sent. Refund arrived ok , but what a waste of time.

20 februari 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your patience with us, we immediately refunded your order as this was a discontinued line. Apologies we could not fulfil the order.

Beoordeeld met 5 van de 5 sterren

contact

All good kept informed
Very good service article arriving in a few days time
Would use again

11 januari 2024
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Thank you for your purchase from Ashton Little, supplying a wide range of brand new photography equipment. Glad you enjoyed our customer service. Thank you for your custom.

Beoordeeld met 5 van de 5 sterren

Speedy delivery

Needed the camera kit quickly due to a work trip and it arrived just in time. Couldn’t fault Ashton little at all!

2 oktober 2023
Review zonder uitnodiging
Logo Ashton Little

Antwoord van Ashton Little

Glad we could support you by shipping in time before your work trip. Thank you for your purchase with us

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