Associated Pallets ltd Reviews 170

Needed plastic pallets, made contact mid morning by early afternoon they was ready. From start to finish, staff was brilliant, friendly and polite. Highly recommend this pallet company.

My mum Phoned in the morning and 2 hours later a ring at the door to collect the pallets. Really friendly helpful staff and excellent service.
Really pleased we could support a local
Company

Purchased used pallet collars. Brilliant service from beginning to end. Prompt, friendly but professional response to my email enquiries from Jack Cole. Very competitive prices, even compared to those offered on well known used goods websites.
Will definitely consider using again when I'm in need for more and passing Southampton with an empty boot!

Superb Service and Quality from Associated Pallets. The Theatre Group at the University of Southampton needed pallets for a stage production and were guided to the most economic option with swift delivery.

I have to give a top review because Associated Pallets Ltd of Southampton earned it. OK the nearest competition is 80 miles away and did quote a little lower but Associated Pallets do the internationally required heat treating of wooden packing materials almost every week day. The guys in the yard also offered me advice to how I could make my "unique* DIY crate stronger. The delivery up the road to Southampton Freight Services was a bonus and stamping every little piece of wood with the ISPM15 heat-treated mark as the USA Department of Agriculture require for biosecurity was no problem at all. Also important the "paperwork" on and offline was excellent. Thank you very much.

Darren's Customer Service was exceptional and even a last minute emergency was not too much trouble, he pulled out all the stops to assist would 100% recommend this company and they will be getting all out future business

Didn't end up purchasing the collars due to the distance but great customer service from Darren.
Will definitely use Associated if need them in the future.
Thank you for all your help.

Always very prompt delivery with excellent communication. Happy to keep using them.

Efficient. Next day delivery was great and very helpful as his lorry would not get up our lane, so he brought the 20 pallets on a trolley.

I ALSO GOT A FREE PALLET. DELIVERY WAS ONTIME.

despite the fact that the company did not give the driver important instructions about how to find my difficult to find property , he was prompt helpful, managed despite the difficulties, was personable and excellent to have delivering

Having today used the services of Associated pallets.
From contact to collection of pallets, i found them to be very
courteous and professional. Would highly recommend
Thank you Chris Shawyer.

I have been using Associated Pallets for some considerable time and I would not consider using anyone else. Their customer service is second to none and they will go above and beyond to facilitate my orders, even when it is at short notice.
I would not hesitate to recommend them.

Tried several times to order online via Paypal. Wouldn't accept the order. Put up a message box saying "Billing Request a Tail lift for Delivery". They need to sort out their web site, so that it is able to fulfil what they offer.

Excellent service, pallets received even faster than promised, great job, thanks

Helpful service, Darren was prompt in answering my questions. Pallets arrived on-time!

Thanks!!

I've given 5 stars to your Company. There wasn't space for more so I'm adding another five here. I'm an old 77 yr old and making raised beds for easy planting etc. Not knowing exactly what I was ordering, you knew better than I did what I was looking for. Darren you were great in your help and I thank you very much. The other helpful person was Jack. He checked out for me why the pallets hadn't arrived on the day they should. This was down to the delivery Company. THANK YOU SO VERY VERY MUCH. It's nice to have someone cheerful at the end of the phone in these very strange times.

Really good service received, particularly from Jack who was extremely helpful.
New pallets were of good quality and delivered on time. I have been burnt by poor quality new pallets in the past from other suppliers but not an issue here, would recommend.

Friendly staff who were very helpful with my very small order! Good price, great service! Thanks