Aston Hearing Services Reviews 

91
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Louise did a great job of making my son feel comfortable and reassured when he had his ears waxed. He had two very large plugs of wax removed and was really pleased with how much clearer his hearing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been a patient with Aston Hearing for 5 years+, and have always found them to be very professional, courteous and helpful. Yesterday I attended the Thame office to talk with Jenny about a pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Invite to Aston Hearing in Thame for a tea and biscuit morning. Such a fantastic morning meeting up with all the incredible staff and other Clients . Becca was especially helpful when l explained l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having never had a hearing test, apart from wax removal (elsewhere) I was unsure of the procedure. My appointment at Thame can only be described as, delightful. This was in no small part due to the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Oorarts
  2. Audicien
  3. Gehoorapparaten reparatieservice

Geschreven door het bedrijf

Aston Hearing was established in 1989, and we are a family run, independent business that has, over the last 30 years grown organically to offer boutique audiology and hearing aid services from practices throughout the Chiltern’s in Bucks and Oxon. With decades of experience, working with the very latest in hearing aid technology and specialists in microsuction ear wax removal, we support people and their families with all their ear and hearing concerns, including a unique children’s hearing screening and advice service. We are proud that Aston Hearing is one of the most renowned and respected independent hearing consultancy’s in the UK.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

91 reviews

5 sterren
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4,9

Alle reviews

(91)

32 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Hearing Test

Following separate appointments to assist my wife it was suggested I also undertake a hearing test and wax removal. The latter was prompt, professional and successful The test was completed in a calm, measured, friendly and thoughtful manner giving full explanations of the procedure and results which were promptly forwarded to my GP for information.
I would highly recommend this service.

30 juni 2025
Review zonder uitnodiging
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Antwoord van Aston Hearing Services

Dear Mr Knight
Thank you so much for your kind words and recommendation. We're so pleased to hear that your experience was calm, professional, and informative, that’s exactly what we aim for. It was a pleasure to support both you and your wife, and we’re glad we could help. Wishing you all the best, and we’re here whenever you need us.

Warm regards,
The Aston Hearing Team

Beoordeeld met 5 van de 5 sterren

Warm welcome and high professionalism

The warm welcome and high professionalism shewn by everyone at Aston Hearing, enhanced by their recent open day, made us feel part of the 'Aston Hearing Family.' The audiologist Hollie was amazing - patient, skilful and good humoured. All in all, the experience fostered confidence and inspired loyalty.

27 juni 2025
Review zonder uitnodiging
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Antwoord van Aston Hearing Services

Dear Rev. Graham Choldcroft,

Thank you so much for your kind and thoughtful words. We’re truly touched by your warm feedback and delighted to hear that you felt so welcomed and cared for during your visit.

It’s wonderful to know that Hollie’s professionalism and good humour made such a positive impression. She, and the entire team, will be so pleased to hear that their efforts helped you feel like part of the Aston Hearing family.

Your trust and loyalty mean the world to us, and we look forward to continuing this journey with you.

With warmest regards,
The Aston Hearing Team

Beoordeeld met 5 van de 5 sterren

Invite to Aston Hearing in Thame for a Cup of Tea and a biscuit.

Invite to Aston Hearing in Thame for a tea and biscuit morning. Such a fantastic morning meeting up with all the incredible staff and other Clients . Becca was especially helpful when l explained l was having difficulty pairing my phone to my aids. She immediately took charge of them and returned them in good working order and also booked me in for an ear wax appointment. It was lovely to catch up with Jenny who helped me as reluctant hard of hearing Client to persevere with my aids.
Thanks for all your help.
Laraine Eliot-Fox

25 juni 2025
Review zonder uitnodiging
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Antwoord van Aston Hearing Services

Dear Laraine,

Thank you so much for your lovely words — it was an absolute pleasure to see you at our open day

We’re so pleased to hear you enjoyed the time catching up with our team and fellow clients. It’s always our goal to create a welcoming and supportive space.

Becca is delighted to hear your kind mention - she’s a star at troubleshooting tech issues and always ready to lend a hand. Jenny is also touched to know her support made such a difference on your hearing journey.

Thank you again for being part of the Aston Hearing community. We look forward to seeing you again very soon.

Warmest wishes,
The Aston Hearing Team

Beoordeeld met 5 van de 5 sterren

Reception staff and Hollie have been efficient and friendly throughout the process

Hollie has been friendly and efficient throughout the procedure showing understanding in all aspects of the process

22 mei 2025
Review zonder uitnodiging
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Antwoord van Aston Hearing Services

Dear Mr Elkins
Thank you so much for your kind words! We're delighted to hear that Hollie and our reception team made you feel supported and at ease throughout. Your feedback means a lot to us, and we’re always here to help.

Warmest wishes,
The Aston Hearing Team

Beoordeeld met 5 van de 5 sterren

Back again!

I went today to the Aston Hearing Open Day at the Grange, Saunderton. It is 3 years since I last went, and I had been informed that they had closed. But they are open again in bigger premises.
There was a warm welcome, Cloe was very professional and I will be back in a week to have was removed from both ears.

2 april 2025
Review zonder uitnodiging
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Antwoord van Aston Hearing Services

Dear Mr. Lewis,

Thank you for coming to see us again, it was such a pleasure to welcome you back! We’re so pleased you felt a warm welcome, as that’s exactly what we aim to create for all our visitors. We're delighted to hear Cloe made a great impression, and we look forward to seeing you again very soon.

Warmest regards,
The Aston Hearing Team

Beoordeeld met 5 van de 5 sterren

Friendly & supportive

From start to finish it was a very friendly and supportive experience at Aston Hearing at the Grange . Chloe was thorough, sensitive and practical in her advice . Many thanks

20 maart 2025
Review zonder uitnodiging
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Antwoord van Aston Hearing Services

Dear Susie

Thank you for coming to see us, We’re so pleased you felt a warm welcome, as that’s exactly what we aim to create for all our visitors. We're delighted to hear Cloe made a great impression, and we look forward to seeing you again very soon.

Warmest regards,
The Aston Hearing Team

Beoordeeld met 5 van de 5 sterren

Got an appointment amazingly quickly

Got an appointment amazingly quickly. Both Chloe and Louise were knowledgeable and professional. Chloe carefully explained the hearing test and what it would be able to show. She listened and explained my condition very well and contacted my GP within hrs of my appointment for follow up investigations.

6 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience, called one day, got an appointment the next day at a time that suited. Microsuction done and ear is definitely better, less blocked and hearing improved. All good.

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aston Hearing The Grange

Just back from an Aston Hearing appointment with Louise at The Grange. Highly professional and with great care. She really took the time and trouble to fully investigate my ear problem in addition to providing detailed information for my GP.

17 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delighted with my first appointment…

Delighted with my first appointment with Chloe at the Grange. She took enormous trouble adjusting and readjusting my new hearing aids to overcome my particular problem. Her proposed way forward does, I think, offer my best chance of getting a satisfactory outcome.

14 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always a warm welcome

The whole team at Aston Hearing in Thame always give a warm welcome and provide a very positive and caring customer experience.
More specifically Jenny has been exceptionally helpful during consultations whether making adjustments after a hearing test or advising on the latest developments. I dropped in recently to request some different domes to try and on this occasion Holly accommodated my request at short notice with a smile and helpful advice.

13 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was so impressed with the lovely…

I was so impressed with the lovely staff at Aston Hearing in Amersham. I asked for help with my mother’s hearing aid that needed to be fixed urgently. They had kept thorough records so knew what was needed, were compassionate, and professional. Fantastic service (especially from the lady at the reception desk). I cannot sing their praises enough.

10 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional friendly and caring

Relaxing surroundings and friendly experienced staff with a caring and professional manner.
My husband and I have nothing but praise for the staff and excellent treatment we receive at Aston hearing

3 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

You can always depend on Aston Hearing

You can always depend on Aston Hearing. I recently visited Louise at The Grange, she saw me at very short notice. She was completely professional and caring in her approach, even sorting out some problems I didn't know I had. I entirely trust the people at Aston Hearing, wherever they are; they are professional, competent and fun to deal with.

13 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service over a number of years.

I have been using Aston for a number of years(20+); the service is always exemplary and thorough. They give advice and reassurance with every aspect of the service and keep up to date with developments in the induestry. And they smile and make you feel welcome too!

6 december 2024
Review zonder uitnodiging

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