Excellent Customer Service. Ordered 2 different sizes for the Thermal Grizzly Kyrosheet. Unfortunately 1 of the sizes was out of stock but Adam at Astral Labs reached out to let me know what my optio... Toon meer
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Lees wat reviewers zeggen
Customer service was great. Opened box and there was no product inside. They sent a second package but it was also missing product. No issues getting a refund. Astral Labs was great but Thermal Grizzl... Toon meer
Have to say that the level of customer service and prompt response to emails even over the weekend made this online shopping experience for me really awesome! Even if initially Canada Post lost the... Toon meer
Astral labs is in Canada but went out of their way to help ship a Thermal Grizzly LGA 1700 contact frame to me in the US when it was out of stock everywhere and hard to find this summer. They had grea... Toon meer
Bedrijfsgegevens
- Computer & laptop accessoires
- Computer hardware fabrikant
- Computerservice
- Computerwinkel
- Computergroothandel
- Elektronicawinkel
Over Astral Labs
Geschreven door het bedrijf
Welcome to Astral Labs, your premier destination for cutting-edge cooling solutions designed specifically for computers. We specialize in providing high-quality cooling solutions to ensure optimal performance and longevity for your computer system.
At Astral Labs we understand the importance of keeping your computer systems cool. As technology advances and computing tasks become more demanding, the risk of overheating and performance degradation increases. That is why we are here to help. We are dedicated to offering a wide range of cooling solutions that effectively dissipate heat and keep your computer running at its best.
What sets us apart is our commitment to quality and customer satisfaction. We carefully curate our product selection, partnering with renowned manufacturers and brands known for their expertise in computer cooling. This ensures that every product we offer meets the highest standards of performance, reliability, and durability.
Our product range includes CPU coolers, case fans, liquid cooling systems, thermal pastes, and more. Whether you’re a casual user seeking a basic cooling setup or a hardcore gamer or overclocker in need of advanced liquid cooling solutions, we have the perfect cooling solution to meet your specific needs.
We pride ourselves on delivering an exceptional shopping experience. Our user-friendly website allows you to easily browse through our products, access detailed information, and make informed decisions. We regularly update our inventory to bring you the latest advancements in cooling technology, ensuring that you have access to the most effective solutions on the market.
Customer satisfaction is at the core of our business. We strive to provide excellent customer service, from answering your inquiries to addressing any concerns. Your feedback is valuable to us, and we continuously work to improve our services based on your input.
Thank you for choosing Astral Labs as your trusted source for cooling solutions. We are excited to serve you and provide the best cooling products to optimize your computer’s performance. Shop with us today and experience the Astral Labs difference.
Contactgegevens
Canada
- astrallabs.ca
4,5
Uitstekend
44 reviews
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Fast shipping, in stock.
On Amazon was not available after narrowing down bought it here, 4 stars no FREE shipping,
14 juni 2023
Friendly customer service
Friendly customer service! and received my items in great shape
6 maart 2023
Great comms
Great comms. Item was at the post office within an hour of placing the order. Just wish I had been aware of the free shipping over $100 as my order was $99.99 and I didn't get the banner ad as I was sent a link directly to my product by their web team.
5 april 2023
Was easy to buy from Astral Labs
Was easy to buy from Astral Labs, as they are the only authorized retailer for Thermal Grizzly products in Canada. Website was easy to navigate and when I input for the order it was pretty seamless. No complaints with the company and the product came fast from Mississauga.
23 februari 2023
Perfect start to finish.
Shipped same day within few hours and arrived next morning quick response in email just all around great business will deff use again. Ty
18 januari 2023
Actually legit
...I'll be honest & say that I thought the site was sketch - but then I checked thermal grizzly's site & saw that they were the manufacturer approved vendor for Canada. Product arrived very quick & was geniune, so 10/10
11 januari 2023
Does what it says on the tin
I ordered a tube of Kryonaut and it arrived in the mail, as I expected. GG!
30 december 2022
Good service
Product description was great. Website was made well. Checkout was quick and simple.
18 december 2022
Accurate description on products
5 december 2022
Great service and support (transport issues)
First time dealing with Astral Labs. I was originally anxious. I usually go to Newegg, Amazon and Canada Computers for computers items.
Great experience all around. They do offer a lot of great products as well. Recommend strongly.
They were the only one across North America to have my item in stock. communications were clear and fast. Took few days to receive it. My only concern was the packaging. the outer box was damaged which is not critical. But the product box was also damaged. Having more filler is needed to protect our goods. the only reason why i went 4 stars.
At the end of the day the product is OK and Astral was willing to support and change the product if needed.
They are base in Canada. lets support them for all your cooling, thermal and fans needs.
thanks,
17 oktober 2022
Fast reply from customer service
Ordered liquid metal from Astral Labs but the package was lost by Post Canada. Contacted the customer service and received and answer 2 hours after that and they sent me a new package by UPS this time. Received it the next day!
21 november 2022
Review zonder uitnodiging
Reseller of the Thermal Grizzly
The only reseller of the Thermal Grizzly Contact Frame for LGA1700
22 juni 2022
Have to say that the level of customer…
Have to say that the level of customer service and prompt response to emails even over the weekend made this online shopping experience for me really awesome!
Even if initially Canada Post lost the me package Adam was prompt to resolve the issue and send me a complete replacement via UPS overnight!
Would ABSOLUTELY shop there again for all my cooling needs!
30 september 2022
Great Experience
To be honest I had never heard of Astral Labs. I was trying to track down a Thermal Grizzly contact frame and they came up. Someone else mentioned they were on the TG website as an authorized seller so I ordered. Service was very quick with the product shipping out same day. I will definitely shop here again.
18 oktober 2022
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