Waylen Reviews 

27
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

An very Professional and Kind Lady named Eva assisted me completing my application form today. Thank you Eva for your Kind, Patient, and much time given me today. Sincerely Sppreciated 🌹🙏

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you Eva from Elder Care for all your help filling in the application forms for the attendance allowance Having never applied for anything like this before with your help and patience explaining... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had to struggle for many years trying to find and pay for help with my every day needs This left me with little or no money for the basics like food and heating etc Then a friend suggest that I sh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Eldercare were very helpful and informative, I would recommend them to any friends in the near future. Anna was also very good with communicating. Thank you Eldercare and Team

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ouderenzorg

Geschreven door het bedrijf

Waylen exists to make life changes easier. When someone’s health changes, mobility changes, finances change, they’re supporting a parent, dealing with benefits, paperwork or planning ahead, Waylen helps them understand what to do next and find their way.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

27 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(27)

27 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

An very Professional and Kind Lady…

An very Professional and Kind Lady named Eva assisted me completing my application form today.
Thank you Eva for your Kind, Patient, and much time given me today. Sincerely Sppreciated 🌹🙏

17 september 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your lovely review, Shane. We’re really pleased to hear that Eva made completing your Attendance Allowance form feel comfortable and straightforward. We’ll make sure your kind words are passed on to her, she’ll really appreciate them. 🌹

Wishing you all the very best with your application,
The Elder Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service clear and concise…

Excellent service clear and concise questions, very pleasant youg lady

16 september 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you for your kind review, Vince. We’re so pleased you found the questions clear and straightforward and that you had a positive experience completing your form with us.

We really appreciate you taking the time to leave your feedback.

Best wishes,
The Elder Care Team

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, made me feel at ease from the start, made the entire experience stress free.

11 september 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your lovely feedback. We’re really pleased to hear that we were able to put you at ease and make completing your form feel as stress-free as possible.

Thank you for choosing Elder Care to support you with your application, and we wish you all the very best with it.

The Elder Care Team

Beoordeeld met 5 van de 5 sterren

Mark Weston Rhyn Shropshire …

Thank you Eva from Elder Care for all your help filling in the application forms for the attendance allowance Having never applied for anything like this before with your help and patience explaining everything from start to finish you gave me confidence to apply. Rang on time and it was a pleasure dealing with you thanks again.

8 september 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you for your lovely review! We’re so pleased Eva’s patience and clear explanations helped you feel confident applying for Attendance Allowance for the first time. We’ll be sure to pass your kind words on to her.

Beoordeeld met 5 van de 5 sterren

Professionally handled

The subjects covered were professionally handled and the adviser was knowledgeable and helpful.

9 september 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you for your kind feedback. We’re delighted to hear that you found our adviser knowledgeable and helpful. We really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Completion of forns

All good Eva was very helpful and made the whole process easy

7 september 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your kind review. We’re really pleased to hear that Eva was helpful and made the whole process easy for you.

We’ll be sure to pass your lovely feedback on to her.

Best wishes,
The Elder Care Team

Beoordeeld met 5 van de 5 sterren

Lovely lady very user friendly

Lovely lady very user friendly

7 september 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your lovely review, Peter. We’re really pleased to hear that you found our service friendly and easy to use. We really appreciate you taking the time to share your feedback.

Best wishes,
The Elder Care Team

Beoordeeld met 5 van de 5 sterren

Attendance forms

I spoke to a very nice Lady who was very patient, she went through the forms with me which would have took me age's, so for me it was very easy.

4 september 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your lovely review. We’re delighted to hear that our adviser was patient and made completing the forms feel easy and straightforward. We really appreciate you choosing us to help.

Beoordeeld met 5 van de 5 sterren

I couldn't have completed the…

I couldn't have completed the application form for the Attendance Allowance without your help, thank you so much Eva. The service I received was excellent and I would highly recommend.

28 augustus 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your lovely feedback. We’re delighted that Eva was able to help you complete your Attendance Allowance application and that you received excellent service. Your recommendation means a great deal to us, and we’ll be sure to pass your kind words on to Eva.

Warm wishes,
Anna and the Elder Care team

Beoordeeld met 5 van de 5 sterren

Eldercare help

From the first contact i found eldercare to be very professional and helped in every aspect of filling in the application form .Would highly recommend them

12 augustus 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your lovely review. We’re really pleased to hear that you found our team professional and supportive throughout the application process. Your recommendation means a great deal to us.

Warm regards,
Anna
Elder Care

Beoordeeld met 5 van de 5 sterren

Very helpful and understanding.

6 augustus 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your kind review. I’m really pleased to hear that you found the support helpful and understanding. I hope it brings some extra support and reassurance to your life.

Kind regards,
Anna

Beoordeeld met 5 van de 5 sterren

Thank you for all your help all very…

Thank you for all your help all very helpful and professional, would thoroughly recommend elder care x

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylen

Thank you so much for your kind words and recommendation. We’re delighted that you found our team helpful and professional. It was a pleasure supporting you throughout the process.

Beoordeeld met 5 van de 5 sterren

Thank you Anna

The person I dealt with, Anna, was extremely professional and helpful from beginning to end of the process. My application for Attendance Allowance came through very quickly, a matter of only 5 weeks, so I was very happy with that too.
Excellent service, thank you again Anna

10 augustus 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your lovely review. It was so lovely speaking to you and helping you throughout the process. I’m delighted to hear that your Attendance Allowance application came through so quickly, and I really appreciate you taking the time to share your experience. Wishing you all the very best. 😊

Kind regards,
Anna

Beoordeeld met 5 van de 5 sterren

Excellent Service.

Professional, competent, empathetic and friendly. Gave a clear understanding of the service provided, timescale etc.. Regular follow up calls to check progress.
Excellent service with "real" people contact combined with good communication.

7 augustus 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your lovely review. It really means a lot to me to hear that you found the service professional, friendly and supportive throughout your Attendance Allowance application.

I’m especially pleased that the regular follow-up calls and clear communication helped you feel informed and reassured throughout the process. Providing that personal contact and making sure our customers know what is happening at each stage is very important to me.

Thank you again for taking the time to share your experience. It was a pleasure to support you, and I wish you all the very best.

Anna

Beoordeeld met 5 van de 5 sterren

I had to struggle for many years trying…

I had to struggle for many years trying to find and pay for help with my every day needs This left me with little or no money for the basics like food and heating etc Then a friend suggest that I should try to get some assistance via the attendance allowance scheme But when I saw the forms that I would have to fill in I became overwhelmed and put off making a claim or application. Then I spotted a section on google that said that there are caring people who could assist with the form filling out. I made the call and things could not have been easier. all the jargon became so much clearer Thank you ElderCare My application came back approved and life for me has become much easier. I can now get the help I really need. My life is so much more bearable Thank you ElderCare and thank you Anna

over

8 augustus 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your lovely review. It really means a lot to me to hear that we were able to make the Attendance Allowance forms clearer and less overwhelming for you.

I’m absolutely delighted that your application was successful and that the support you’re now receiving has made life a little easier. Thank you for trusting Elder Care and allowing me to support you.

Wishing you all the very best,
Anna

Beoordeeld met 4 van de 5 sterren

Eldercare were very helpful and…

Eldercare were very helpful and informative, I would recommend them to any friends in the near future.

Anna was also very good with communicating.

Thank you Eldercare and Team

7 augustus 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your lovely review. It was a pleasure to support you, and I'm so pleased to hear that you found the information and communication helpful throughout the process. Your recommendation means a great deal to both me and the Eldercare team. Wishing you all the very best, and thank you again for your kind words.

Anna

Beoordeeld met 5 van de 5 sterren

A great result from a very professional…

A great result from a very professional team everything from start to finish was so stress free would highly recommend

10 juni 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your wonderful review. I'm delighted to hear that you found the process stress-free from start to finish and that you were happy with the support from our team. Your recommendation means so much to us, and we're grateful you chose Eldercare to help you. Wishing you all the very best, and thank you again for your kind words.

Anna

Beoordeeld met 5 van de 5 sterren

Very friendly and efficient

Very friendly and efficient

30 juli 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you for your kind review. We’re delighted to hear that you found our service friendly and efficient. We understand that applying for Attendance Allowance can feel overwhelming, so we’re always here to make the process as simple and straightforward as possible. We appreciate your feedback and wish you all the best.

Anna.

Beoordeeld met 5 van de 5 sterren

Very friendly people

Very friendly people
I have beenawarded the higher amount and am delighted as this will allow me to upgrade my mobility scooter.thank you so much. Couldnt have done it on my own..

28 juli 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you so much for your wonderful review. We're absolutely delighted to hear that you've been awarded the higher amount, and even happier to know it will allow you to upgrade your mobility scooter.

It was a pleasure to support you through the process, and your kind words mean a great deal to us. Wishing you all the very best with your new scooter, and thank you again for putting your trust in us.

Kind regards,
Anna

Beoordeeld met 5 van de 5 sterren

Attendance Allowance

I knew nothing about Attendance Allowance until I contacted Elder Care .
They anwered my queries and helped me to complete the paperwork . I was awarded the maximum amount possible .

17 juni 2026
Review zonder uitnodiging
Logo Waylen

Antwoord van Waylen

Thank you for your kind words. We’re so pleased we could help.

We understand that Attendance Allowance can feel confusing and overwhelming at first, which is why we're always happy to answer questions and guide people through the process. We're delighted that your claim was successful and that you were awarded the highest rate available.

Thank you for choosing Elder Care, and we wish you all the very best.

Anna

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