i order two pairs of jeans both the same style and size as a pair i already had which fit perfectly, however when i got both these pairs they were both different to one other and to the original pair... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I do like some styles of the jeans but they don’t all fit well. The colours sometimes on the website aren’t consistent when goods are received. Delivery is fast, and I’m reasonably happy with some of... Toon meer
Bedrijf heeft geantwoord
Appalling sizing. So disappointing. Bought these pants multiple times, each pair fits different. It’s actually not that hard to make them the same. Do better 😔
Bedrijf heeft geantwoord
Seriously fantastic service and love the jeans. I ordered on a Monday night and had jeans by Wednesday. Will definitely be ordering some more jeans!
Bedrijf heeft geantwoord
2,9
Gemiddeld
266 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Motelrocks
Hi Demi, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again soon!
Motel x
Just make sure you read the return…
Just make sure you read the return instructions ! I had to pay $30
to return jeans that were the wrong size and then 4 months later ( yes 4 months ) i had to chase actually getting the refund ! I re bought the jeans but if in Australia my advice would be find a store or know your size in their brands .Quality of actual product is good !
30 juni 2026
Antwoord van Motelrocks
HI Belinda, I am very sorry to hear about your experience with your return - I apologise that this happened.
We have now changed our returns policy for our Australian customers to make sure that this situation does not happen in the future, we now offer faster, cheaper and trackable returns.
I apologise for the inconvenience that this caused.
Motel x
Antwoord van Motelrocks
Hi Narelle, thank you for taking the time to leave such a wonderful review! We are so happy to hear that your was the perfect fit. We appreciate your positive feedback!
Motel x
Antwoord van Motelrocks
Hi Addy, thank you for taking the time to leave such a wonderful review! We are so happy to hear that your order arrived quickly and that the sizing was just right for you. We appreciate your positive feedback!
Motel x
Quick delivery and love the product
3 juli 2026
Antwoord van Motelrocks
Hi Lee, we're so happy to hear you love the product and that our delivery was quick! Thank you for your wonderful feedback.
Motel x
My top had a hole in it and the website…
My top had a hole in it and the website won’t let me return or swap it. I would happily not get money as long as I get the top without a hole
2 juli 2026
Antwoord van Motelrocks
Hi Georgia, I am very sorry to hear that you have had an issue with your item - I can see that you have reached out to our customer service team and they are awaiting your response so that they can take a look into this further for you. I apologise for any inconvenience caused.
Motel x
Best jeans i’ve ever owned!
Best jeans i’ve ever owned!! and such fast delivery! i’m recommending motel rocks to everyone!
2 juli 2026
Antwoord van Motelrocks
Hi Samantha, thank you for leaving a review. I am so happy to hear that you love your jeans and that you would recommend us! I hope to see you shopping with us again soon!
Motel x
Haven’t received my parcel and no…
Haven’t received my parcel and no tracking information update
2 juli 2026
Antwoord van Motelrocks
Hi Dior, I am very sorry to hear that you have not yet received your parcel - please make sure to reach out to our customer service team so that they can take a look into this further for you. I apologise for the inconvenience caused.
Motel x
Amazing clothes!
Quality was better than I was expecting and delivery only took a few days!! Love my new clothes, definitely will be buying from motel again in the future 🫶
1 juli 2026
Antwoord van Motelrocks
Hi Kiara, thank you for your review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I look forward to seeing you shopping with us again soon!
Motel x
Best Jeans Ever
Honestly these are the best fit jeans I have. It’s so hard to find this kind of fit and it’s perfect
1 juli 2026
Antwoord van Motelrocks
Hi Sam, thank you for leaving us a review. I am so happy to hear that you love your jeans and have found the perfect pair - I hope to see you shopping with us again soon!
Motel x
Quick to delivery and good product
30 juni 2026
Antwoord van Motelrocks
Hello, thank you for your review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
I did not get my package
I did not get my package. Emailed about the issue and asked for a refund and I was sent back that it was recieved which it was not
8 juni 2026
Antwoord van Motelrocks
Hi Freya, I am sorry to hear that you have not yet received your parcel - I can see that you reached out to our customer service team who asked for you to provide your order details so that they could investigate for you, unfortunately they did not receive a reply. I will make sure that an advisor is in touch with you again today, I apologise for any inconvenience caused.
Motel x
Grey & Black Long Sleeve
I wish the item sat as it does on the model, I got the smallest size and still too big unfortunately. However i still love it so i am happy to wear it rather than return it :)
1 juli 2026
Antwoord van Motelrocks
Hi Molly, thank you for leaving a review. I am sorry to hear that the item did not fit as expected but glad to hear that you still love it! I hope to see you shopping with us again!
Motel x
Antwoord van Motelrocks
HI Kavita, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with shopping with us again!
Motel x
Antwoord van Motelrocks
Hi Matilde, thank you for leaving a review. I am so pleased to hear that you been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
They are so comfortable and sit perfect…
They are so comfortable and sit perfect I think sizing could be a bit more easier to follow if you changed it
1 juli 2026
Antwoord van Motelrocks
Hi Emily, thank you for leaving a review. I am glad to hear that you have been happy with your item - your feedback regarding the sizing will be passed on to the relevant team!
Motel x
Jean are great
Jean are great. But sizing weird.
My size 30 from previous order were too big so I ordered 28 and they were too small. Exactly same style.
30 juni 2026
Antwoord van Motelrocks
Hi Kerrie, thank you for your review. I am sorry to hear that you have experienced an issue with the sizing of your jeans and this feedback will be passed on to the relevant team. If you have any questions regarding sizing please just reach out to the customer service team who will be happy to help out!
Motel x
Antwoord van Motelrocks
Hi Jamie-Lee, thank you for your review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
Antwoord van Motelrocks
Hi Lily, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Favourite pair of jeans
Delivery was pretty quick, took a week and jeans fit like a glove. Great quality and definitely recommend at least having one pair of motel rocks jeans in your wardrobe!
30 juni 2026
Antwoord van Motelrocks
Hi Mia, thank you for leaving a review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.