ToysCentral Australia Reviews 73

TrustScore 4 uit 5

3,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Terrible customer service. Purchased an expensive item, transaction went through. A week later I contacted them as I had not received any shipping information, they told me it’s getting processed. An... Toon meer

Beoordeeld met 5 van de 5 sterren

I had read mixed reviews about this site but was desperate because I couldn't find the toy I wanted to buy for my son's birthday anywhere else (a plush toy from a character in his favourite show, tumb... Toon meer

Beoordeeld met 5 van de 5 sterren

Positive! Overall, I am very happy with the services I received from Toy Central. There was a mishap in the shippi,ng and the original items sent out were never received. I attempted to reach out... Toon meer

Beoordeeld met 4 van de 5 sterren

Company read my review and sent a nice email to me, stating they had read my review and will be monitoring their prices and adjusting where they possible, given market demand. Company is Australian... Toon meer

Bedrijf heeft geantwoord

3,9

Goed

TrustScore 4 uit 5

73 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Idiotic prices - hello- red flag?

For goodness sake, I can’t believe people being scammed on this site failed to see the ludicrous prices - over $1000 for a couple of plastic bangles-wake up & stop handing over money - it’s idiotic

10 september 2025
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hello Customer,

Thank you for your feedback. However, we cannot trace an order corresponding to this review. Could you please share the order ID? This will help us address the matter quickly.

Regards
ToysCentral

Beoordeeld met 5 van de 5 sterren

Ordered a a fun singing board game…

Ordered a a fun singing board game because my old version had fallen apart. The game was reasonable priced and the ordering and delivery process was easy and efficient. Thank you!

25 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All good

All good. Didn't realize the parcel would come from the US(to Australia) though but tracking and merchandise is top notch.

11 augustus 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

game found i could not find elsewhere

Company read my review and sent a nice email to me, stating they had read my review and will be monitoring their prices and adjusting where they possible, given market demand.
Company is Australian but items were posted from USA, postage was reasonable and partially tracked. Prices can be expensive compared to other Australian stores as I looked through their catalog. Was not happy that said was Australian based I checked their address online but posted from USA. Almost blocked emails as I thought it a scam, thankfully it was not.
Example Boardgame Oracle Australia found several copies of boardgame Gloomhaven for approximately $200.00 AUD Toyscentral Australia has it listened for $1047.33 AUD.

14 juli 2025
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi Jeff,

I appreciate your feedback regarding our pricing. We take all customer concerns seriously and are here to assist.

Regards,
ToysCentral

Beoordeeld met 1 van de 5 sterren

My item has not been sent

My item has not been sent. I've enquired and a tracking number was sent almost immediately however, the delivery company have not received the parcel.
Raising a tracking number was to shut me up it appears.
I corresponded again receiving an assurance they would see what was happening. I've corresponded again but this time no answer.
This item will now be too late for a birthday present - if it arrives.

24 juli 2025
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi Kathryn,

I’m truly sorry for the delay with your order. We’re reviewing the situation and will keep you updated. I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
ToysCentral

Beoordeeld met 2 van de 5 sterren

I ordered from this Australian Company…

I ordered from this Australian Company - after 2 weeks had to follow them up re my order - next thing I receive tracking for my items from the US. Courier company used supposedly tried delivering to my home at 7am claiming no one was home, spent quite a while getting things sorted to finally have goods delivered only to have different colours to what I ordered. Emailed Toys Central Australia with no response.

23 juni 2025
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi Lisa,

Thank you for bringing this to our attention! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID?
This will help us resolve the matter quickly.

Regards,
ToysCentral

Beoordeeld met 1 van de 5 sterren

Do not order from this site

Do not order from this site, it is a scam. I ordered a watch for my nephew, they then advised it wasn’t in stock and offered another. I declined and asked for refund which they did everything in their power to not give me. They then said my original watch was in stock, total Scam! They also changed my card 2 times for the same amount and refuse to refund.

4 juli 2025
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi Mel,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
ToysCentral

Beoordeeld met 5 van de 5 sterren

Motorola travel baby monitor

Ordered a travel baby monitor. Exactly what I was looking for, couldn’t find anything even similar from any of the baby shops online. Arrived in 2 weeks, was shipped from US. Great website that sources products from overseas! Very happy with the product!

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Should be a zero rating.

Should be a zero rating.
I reached out after 7 days with no tracking to be told they would ship when they received stock in a month.
Ridiculous. Terrible service. Avoid at all cost.

Edit to reply... Pretty obvious who it's is given you emailed me directly as well. Won't be using this company again

Another edit...
Continuing to harass people for telling the truth..
AVOID THIS COMPANY AT ALL COSTS!!
I CAN USE CAPS LOOK AND EXCLAMATION MARKS AS WELL!!!!!!!!!!!!!!!

27 mei 2025
Review zonder uitnodiging
Logo ToysCentral Australia

Antwoord van ToysCentral Australia

Hi Alexander,

We're sorry for the inconvenience caused by the delay. We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly, and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
ToysCentral

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer