The premises were very comfortable, being air-conditioned during the current heat wave. The staff were polite, experienced and had recognised me from previous appointments. The test was all geared t... Toon meer
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Nearly cancelled my follow-up appt as I thought my newly fitted hearing aids were doing ok and I’d be wasting my time and hers. But Emma Rooms was absolutely brilliant. She listened, took the time to... Toon meer
Emma provided a thoroughly professional service during my husband’s visit. She carefully reviewed his progress with his Opticon hearing aids and general hearing, identifying a potential ear problem we... Toon meer
I recently had an issue with one of my aids, so I contacted the Exeter branch who couldn't have been more helpful. Emma Rooms went above & beyond to fix the problem. I have always found the staff fr... Toon meer
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Extremely helpful
The audiologist was extremely knowledgeable and explained everything in a manner that was clear and easy to understand. She was really helpful.
Superb service
I’m not usually the one to write reviews, but I feel this one is well deserved I took my 85 year old mum in the Exeter branch were myself & my mum were greeted by the lovely Richard very welcoming indeed, we was a little early for our appointment actually 15 minutes early! They were very busy and Richard assured us they would be with us as soon as possible, Richard chatted happily to us while we waited for Rosie who seen we was waiting and within 5 minutes she was their looking after Mum. I was really impressed with how sufficient friendly and very caring & patient she was, Mum was very happy with the service they provided Thankyou Rosie & Richard
Great hearing going forward.
Warm welcomed coffee on arrival. Very professional and reassuring approach to my hearing deficiency.
Easy to understand instructions on new hearing aids. Very pleasurable experience.
Hidden hearing Exeter
Excellent company explained loss of hearing and guided through the process of option available. Rosie was a joy to work with, highly recommended
Exeter branch
Rosie at Exeter branch was very knowledgeable answered any questions that I had and showed me her findings on screen
Altogether a great experience for me.
Very friendly
Very friendly, helpful. Didn't feel rushed.
All staff had a professional approach.
As always a good experience
As always a good experience. The check up was very thorough and the advice given was appreciated.
Very friendly and interactive session…
Very friendly and interactive session with my consultant. Highly recommended service.
Very thorough examination and well…
Very thorough examination and well explained at every stage
Jack v MikeJust had a consultation with Jack…
Just had a consultation with Jack Turner in Exeter.
What a very professional young man.
Explained everything perfectly.
Thank you Jack.
Happy
Excellent checkup with my problems sorted. Came away a happy customer with my aids working as they should
Excellent and helpful.
Fabulous Service Mike- Exeter, was wonderfull
Fabulous Service from Hidden hearing .
Although my symptoms matched the point where a hearing aid was warranted the benefits were not as expected and no great help .
Mike was extremely helpful in going through the Aids and very patient with me .
The refund was very prompt to which I was very grateful .
Hidden hearing kept to there word and I shall have no hesitation to return when my wife complains again !!
I have used Hidden Hearing before they…
I have used Hidden Hearing before they are very thorough Would recommend well pleased
pleasant personable approach
pleasant personable approach. Prepared to listen and explain. great experience.
Sound Service
Richard is a caring and efficient administrator in the office, so I am always assured of a calm welcome for any appointment. Mark is a real professional in keeping my hearing as effective as possible, and on the last occasion speedily diagnosed an unrecognized error tone and re-tuned my hearing aids to peak efficiency.
Thank you to both of you.
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