I have bought 2 pairs of hearing aids over the years at Audika (Previously Hidden Hearing) and during these 7 or 8 years I have always been received very well by Mary and followed very professiona... Toon meer
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Excellent Service The team at Audika Hove continue to provide a professional and friendly service resulting in my hearing needs being fully met. Liam the audiologist put me at ease, clearly explaine... Toon meer
Today I seen hearing Aid Dispenser, Liam what a very rare caring person, approachable, respectable curtesy all in a professional but very friendly manner. Liam spent one hour checking my tr... Toon meer
I was with Amplifon which has now become Audika. I went for my annual review and hearing test at the Haywards Heath office and was seen by Wilson. He was fantastic, friendly and extremely helpful an... Toon meer
4,7
Uitstekend
180 reviews
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Amazing experience. Thank you.
Welcoming and so helpful when testing my hearing. I had an amazing experience at the age of 50 when they tested a hearing aid in my ‘deaf’ ear and I could hear on that side! I haven’t heard anything for nearly all my life.
Very emotional experience with supportive audiologist. I recommend Hidden Hearing.
5 december 2024
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The Brighton staff are professional and…
The Brighton staff are professional and friendly, but the hearing aids do t let.e function properly in noisy conditions and wind noise is a huge problem.
30 oktober 2024
Antwoord van Audika - Hove
Good morning
Thank you for your review. We are pleased to hear that you had a good experience with the team at our Brighton branch.
However, we are sorry to hear that you are experiencing problems with your hearing aids. We have passed your review to the Brighton team who will reach out to you today. Alternatively, please contact our customer services team at your convenience on 0800 740 8796 who will be happy to help. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd
Positive experience at Hove branch
Liam (audiologist) and Mary (office) both very professional, friendly and helpful, dealing with my visit for the free hearing test I was offered after completing the free online hearing test on the Hidden Hearing website. In my follow up email I asked if i will receive a report, confirming the findings of my test for my records (this can be a simple email or 1 line/ 1 para automated report) and am waiting for clarification from someone in the team at time of writing. The explanation during the consultation and on screen was great (and maybe I should have asked to take a screen shot of the graph), but to benchmark future changes, I think some kind of take away record is good, for comparison purposes as my hearing continues to change with age.
29 oktober 2024
If you are even thinking you might have…
If you are even thinking you might have a hearing issue, this is the place to go.
Liam Colclough, the hearing specialist, was completely professional and kind. He listened carefully to my issues, provided a thorough hearing test and explained the various options that could address my hearing. Moreover, he was able to provide my practically invisible hearing aides so quickly, I was able to get to a theatre and hear a play clearly for the first time in 2 years!
Mary, the administrative assistant, is also a professional gem, getting me booked in quickly, is charming and helped me through the easy process.
A five star review….if I could give 6 stars, I would!
Respectfully submitted,
Claudia Powell Fisher
23 oktober 2024
Review zonder uitnodiging
Truly life changing getting these…
Truly life changing getting these hearing aids. It’s enriched my life so so much. Thanks to Liam who is wonderful and has helped me so much. Can’t recommend hidden hearing enough.
21 oktober 2024
Review zonder uitnodiging
Very professional service
4 oktober 2024
its a pleasure to go to a warm welcome…
its a pleasure to go to a warm welcome and coffee is offerd and ian who i see at the hove branch is a realy nice guy infact he is part of he family now .
4 oktober 2024
Liam and Mary are always friendly and…
Liam and Mary are always friendly and caring and any changes are discussed . I always leave with a better understanding and hearing
26 september 2024
Ear wax removal
Great friendly service, and a clean painless experience.
20 augustus 2024
Review zonder uitnodiging
Thorough and professional.
I was given a warm and friendly welcome upon arrival.
I would like to thank Belinda at the Hove branch for her thorough and professional work across both my visits for ear wax removal.
I would highly recommend.
15 mei 2024
Review zonder uitnodiging
Very good experience
Very good experience. Belinda was excellent. . She took lots of time to explain the procedure and was friendly, thorough and highly professional throughout. I definitely recommend.
30 april 2024
Review zonder uitnodiging
The personal attention by receptionist…
The personal attention by receptionist Mary, as always, first class.
1 mei 2024
Happy customer
My experience at hove has always been a pleasant and informed time. I am very pleased with efficiency of my hearing aids and the help I receive from Liam.
30 april 2024
Liam and Mary are very helpful and easy…
Liam and Mary are very helpful and easy to talk to very professional.
10 april 2024
Most helpful free hearing test which…
Most helpful free hearing test which makes it more likely to go back to HH hove if I need new hearing aids .
The reception offered coffee as as I was ten minutes early for my appointment which started promptly at the given time
9 april 2024
Review zonder uitnodiging
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