Audika - Maidstone Reviews 

Friendly and respectful and patient

Jane Kershaw at Hidden Hearing (Maidstone) is really excellent, friendly and professional. She is very skilled and knowledgeable. She really listens to your needs and issues and makes all the adjustments she can to help you live your best life with hearing aids. She managed to fit me in with a same day appointment when I was first struggling with some aspects and made some tweaks to help me adjust quicker. Hidden Hearing was recommended to me by friends and I have been so pleased with how Jane has helped me.

The lady my mum saw was very nice very helpful very careful throughout the examination unfortunately she was on her own and had to keep going to the shop door to help people apparently the receptionist was given the day off which was not a good idea unprofessional!!

samantha lidington the hearing specialist was anazing . patience and compassion !
thank you for being so patient with my mother .

Sam was my consultant for my hearing test. I felt relaxed at the outset as Sam explained exactly what the test included and what any potential outcome could be. Each stage was not rushed at all and each test was different and through. I was given the opportunity to try hearing aids immediately based on my hearing loss test results which was quite extraordinary and amazingly was an instant improvement.

Sam talked me through options and even coloured ear pieces to choose room. No sales pressure, just a follow up courtesy call the next day. Great service and would highly recommend Hidden Hearing.

A very helpful and reassuring experience. Darren and the team offer a friendly and professional service in a comfortable environment. He took plenty of time to explain every aspect of the extremely thorough procedures and how they were relevant to my own situation.
No hard sell and I couldn't fault anything.
I would thoroughly recommend the Maidstone team to everyone.

I’ve now had my Hearing aids for one year. I cannot speak highly enough regarding the professional service I have received from the Maidstone branch. Sam Livingston’s initial testing, fitting and the follow up was first class, attentive and clear at every stage. I now realise that my hearing was not in a good shape and how much my decision and the help from Hidden Hearing has now made to my life!
The help from Lynsey for wax removal was so well done and added to the good experience from the staff in Maidstone. Thank you

An excellent service from start to finish. I have been wearing my hearing aids for three years now, and the quality of my life has increased inordinately. Many thanks to Samantha at Hidden Hearing, Maidstone Branch.

I have been with Hidden Hearing for 18 years. I have always been dealt with as a valued customer and given the best service and advice especially by Darren 👌

The advice and treatment from Samantha was very informative

The whole experience was brilliant.
Sam, Hannah, Katie and Lucy have been very helpful.
I would have no hesitation in coming back.

Made welcome. In depth review and assessment of hearing.
Recommend Hidden Hearing for anyone thinking about having hearing aids.

My first visit to Hidden Hearing in Maidstone. I would definitely recommend this shop; I was made to feel very welcome and he explained everything very clearly. He was very thorough and took his his time to ensure everything was done correctly.

Hidden hearing have shown great support for me during my hearing loss journey. Yes it costs money, but there is no greater quality than living life to the full and your hearing is a massive part of that.
I would especially like to thank Samatha for her kindness, compassion and honesty over the last year or so,resulting in me purchasing a new set of aids of which has completely changed my involvement in everyday life and therefore improved the overall quality of my life.
You only have one life, live it the best you can!!
Thank you!!

Excellent service, friendly staff and I can hear lots I haven't done for a while.
Thanks Justine

Just a good service from start to finish made to feel welcome

What a superb, professional and friendly service from Sam, Justine and all the staff at Maidstone.
Thank you so much for helping me out.

I’ve had my ears hoovered many times and this has been the easiest and most informed experience to date. Every step of the way was explained clearly by Jessica the Ear Care Practitioner. No discomfort at any stage and a perfect end result.
Thank you

Very thorough and professional. Everything explained as the procedures took place.