Audika - Northampton Mercers Row Reviews 

They were friendly, helpful and understanding.

Made an appointment on Tuesday and was seen by Matt on Wednesday. He thoroughly checked my ears for wax and painlessly removed large amounts from one ear. The other ear he said did not need doing.
He is brilliant at what he does so efficiently and without any pain. Would totally recommend this service.

The team were really good and very attentive
Very friendly

Very thorough and friendly, explained everything beforehand and results were made clear.

I am writing on behalf of my Dad, who is 99 years old. Today he had his ears syringed by Matthew Errington. Dad said ‘He was a really nice man as well as being very good and efficient at his job’ Thank you Matthew as it is always wonderful to hear that Dad is happy with any treatment he receives.

I was a few minutes late to my appointment but the staff were very accommodating, friendly and helpful and said it wasn’t a problem and still managed to see me.

From the first minute to the last the receptionist and
the consultant were polite and clear with thier guidance and answers to our questions.

Visited our local branch in Northampton with my father and was seen by Halema Begum.

She was very friendly,informative and knowledgeable about all aspects of hearing.

At no time did we feel pressured to buy their products.

Would highly recommend

Excellent experience at your Northampton branch especially from Halima the audiologist who fully explained the various options and process.

I am now 67 years old and thought it was about time I had my hearing tested, I contacted Hidden Hearing through an online advertisement offering a free hearing test.
I received a telephone call response to my request and identified the companies nearest branch where the caller arranged an appointment for me.
I received a follow up call from the branch and text reminders so that I didn’t miss my appointment.
The hearing test was very thorough and the gentleman administering the test and branch receptionist were very helpful and nice, I felt under no pressure or obligation to make a purchase and was in fact advised that I did not yet need hearing aid(s).
I was given the option of attending annually in future, so my hearing can be regularly tested, which I recently learned, like sight tests, is advisable as we grow older.
I received a first class free hearing examination and I am happy to recommend Hidden Hearing as a result of my experience.

Excellent service and review.

Excellent service clearly explained throughout

Although I only went to pick up a hearing aid that had to be repaired I was greeted by a very friendly receptionist and then taken in to see the audiologist Halima who as well as being very professional is also very friendly and helpful.

utmost care taken and everything explained when i had wax removal at home. Roopa Samani is a excelllent representative for Hidden Hearing as she made it seem so easy.

Very professional and excellent explanation of everything. Installed confidence in us that they really knew what they are doing. Would highly recommend. The only negative is the price of the hearing aids, although we realise that they are vastly superior to anything else on the market.

Very professional, friendly, patient with Linda. Thank you

Their service is quite commendable and helps one to understand their hearing-related issues. They also supply custom-made hearing aids

Really professional service and very polite. Hassan.
They go out way to look after clients.

kindness and efficiency of Roopa Samani who removed the wax from my ears; went in about 80 % deaf and emerged with my hearing fully restored. Many thanks