Audika - Plymouth Reviews 

Very friendly staff very pleasant experience would recommend

I have been with Hidden Hearing for over four years and they continue to give the most excellent service. The annual personal visits to my home have been most pleasant, with a very thorough testing process. The visits have been on time, very friendly and understanding. The Hearing Aid Dispenser was a very knowledgeable and understanding professional.

I am a customer of many years and have always been provided with excellent service and back up. Jane at head office in Plymouth is such a great communicator and very efficient with posting out any of my requirements regarding batteries. domes etc. I have upgraded to a more sophisticated pair of hearing aids and suffice it to say Emma Rooms has been the best and most efficient at her job. Caring and ever ready to make sure that I am happy and that my new hearing aids are working well. Hidden Hearing are a very reliable and quality company to deal with I highly recommend them

They were very profesional and welcoming ,very thorough hearing test, explained everything first class service,excellent product,Emma Rooms was confident and extremley helpful, and the follow up appointment to check everything was okay and

Always friendly and put you at ease. Explain everything so you understand and show you all fantastic

Received ear wax removal service in the Plymouth store by Suzanne who was extremely friendly and lovely and explained everything clearly. Would highly recommend for any hearing issues!

Went very smoothly and very informative all the way through.

The experience began in reception where I was asked if I wanted a coffee or tea by Kate the receptionist.The facilities were comfortable and very clean and fit for purpose. My appointment started on time with Heather and was a follow up meeting to check how I was doing with the aids.
Heather is very knowledgeable and professional in both the dispensary and the after sales service. I find her to be very patient, helpful and totally committed to helping the client to get the best performance and fit from their hearing aids. I was very happy with the outcome. My aids were serviced and adjusted in accordance with tests done.
I would highly recommend Hidden Hearing from sales to post sales support they have been exceptional.

I had a very warm welcome from the staff. The audiologist was very thorough and informative during my hearing test.

Excellent, competent and friendly service, thank you.

Recieved a lovely warm welcome by Jane when we arrived and we were offered a tea or coffee. Test was done by Heather who was also lovely. Heather discussed my concerns and explained the tests in detail and also gave me an explanation of my results and a copy to give to GP.
Highly recommend them

Our experience couldn't have gone better, very knowledgeable technician, would recommend your company.

Would like to thank Emma Room for the great service.
Emma is very knowledgeable and explained everything, that I needed to know about my new hearing aids.
Would definitely recommend Hidden Hearing.

Heather and Jane were very good and very helpful

The young Man who dealt with me was first class. He helped me with a few problems and listened to my moans which was great. Thank you Jack Turner I will make sure I see you again.

Emma Rooms from Hidden Hearing Plymouth has been outstanding in care and understanding fitting both my husband and I with the latest in hearing aids. Nothing was too much trouble for her. Hidden Hearing are excellent in communication.

I had an appointment with Jack in Plymouth. It was a really great experience. Jack was really thorough with the hearing test and explained to me the whole process behind my hearing, any issues I was experiencing and how to minimise these. Would highly recommend anyone to go hear for a hearing test.

Heather was really caring and brilliant as usual.

BOTH MEMBNERS OF STAFF WERE CARING AND VERY PROFESSIONAL.

Helen the audiologist was superb, puts you at ease fully knowledgeable in all aspects of the testing. Ready to answer all questions. Truly enjoyable experience due to Helen.