Audika - Shrewsbury Reviews 

Friendly and attentive staff always very helpful.

Very helpful and explaining every detail

My husband Peter is a regular patient of Adrian's in the Shrewsbury clinic .
On our visit to buy more domes for his hearing aids I asked if I could make an appointment for a hearing test.
To my amazement Adrian was able to do the test straight away.
We are always treated with such understanding and patience. Peter has Alzheimers and Adrian has a lovely unpatronising way of treating him.
My hearing test was almost normal and I felt reassured.
Thank you Adrian we really do appreciate all you do.
Ann Chamberlain

A year after purchasing hearing aids from Hidden Hearing I have just had a further test and review. As on my initial appointment I experienced excellent customer service and skilled professional diagnosis and advice. Highly recommended.

Friendly and efficient as always

What is frustrating for me is filling out the respective boxes when responding to an advert telling me to check if I qualify for free NHS hearing aids. I end up with an appointment with Hidden Hearing taking me through a hearing test and then being offered aids for £3k. Where does it get translated to a private prescription? My bad for not verifying first but not great for Hidden Hearing (otherwise great people) for not knowing that was the path i went down. I think the Marketing needs to be adjusted.

I’d just like to say I’m Emma.
I filled in the gaps as Branch Coordinator whilst they recruited for the permanent role. My working life has been enriched meeting the lovely customers who frequent the branch. It has been delightful to experience. Mostly special thanks to Ade who by far has been one of the most professional workers I have witnessed in my 40 years of working. The rapport he has with the clients and expertise is second to none and most of all he is totally invested in the caring side of his job. If people walk in glum they leave smiling… he should really be celebrated as an asset to Shrewsbury town…his people skills are truly amazing and he values his relationships with his clients and nothing is ever too much trouble he goes above and beyond! A true gentleman and a really funny guy! Please don’t ever retire!!!!

Went for ear wax removal, friendly experience, totally at ease, very safe and a successful outcome!

Professional, but freindly. The initial hearing test revealed I needed my ears de waxing. Molly (Shrewsbury) did a great job. She made sure I was comfortable througout the procedure which was very effective. I can hear with both ears now.

Everything was checked and reassessed with skill

Very polite professional and very warm welcome.i would recommended hidden hearing.

Everything was clearly explained and l felt very comfortable with the procedure.

Good prompt welcoming reception. excellent treatment and clear explanatios on tests

I had a great experience at Hidden Hearing in the Shrewsbury branch.
The lady (Molly) that did the microsuction put me at ease as she explained how each of the equipment pieces are used which made me feel more comfortable.
Molly had a great bedside manner and chatted to me throughout the procedure which was nice as I do have to have this procedure done regularly.
The receptionist (Emma) was also lovely and we all had a little chat together at the end of my appointment.
I've been there several times and would highly recommend!

I had microsuction yesterday and Molly did an extremely professional job. She really knew what she was doing and was able to do a difficult job with a small ear canal with no pain and now excellent hearing.She was very caring and would highly recommend her.

Molly and the staff were very helpful and easy to talk to. It was my first visit and they immediately put me at ease. Thank you very much for a good experience.

My wife & I had our annual hearing check up.It was very thorough and beneficial.Many things explained and aids adjusted plus de waxing. Most impressed.

Just had my ears cleaned out at shrewsbury branch. What aFANTASTIC young lady. She explained everything really well and nothing was too much trouble

The person that examined was very pleasant and was thorough in his assessment

Really good service. I've never seen inside my ear before. And a surprising hearing test. Option to try out a hearing aid.

My husband is next after wax removal.