Audrey's Reviews 

254
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautifully crafted and decorated Chocolates which were Deliciously Seductively Rich and Smooth! I bought a large mixed selection box and every flavour of the bars of chocolate for a birthday gift. Qu... Toon meer

Beoordeeld met 4 van de 5 sterren

Love the packaging. We ordered a lot of boxes. Love the peppermint creams, sublime. Ginger sticks too, heaven. Found the mixed boxes (ordered 3 different selection boxes) hard to work out what... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wonderful chocolate, wonderful fillings. Immaculately presented. Speedy delivery- and so well packed. 24 hour delivery to Northern Ireland. Not cheap but worth every penny. In these days of dreadful q... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love the bags of mixed ' mis shapes' !!! Always a nice surprise to see what is coming this time and an opportunity to try flavours that you don't usually buy....Look pretty good to me and enough va... Toon meer

Bedrijfsgegevens

  1. Chocolatier
  2. Chocoladefabriek
  3. Chocolaterie

Geschreven door het bedrijf

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

254 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(254)

179 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Beautifully crafted and decorated…

Beautifully crafted and decorated Chocolates which were Deliciously Seductively Rich and Smooth! I bought a large mixed selection box and every flavour of the bars of chocolate for a birthday gift. Quick Delivery without a hitch.

28 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Not great taste

Disappointed by the taste will not buy again. Shame as I was hopeful.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Mrs Osbourne,

Thank you for taking the time to share your feedback, we are truly sorry to hear the chocolates didn't meet your expectations. We put real care into our recipes, so it's disappointing when a customer doesn't enjoy the taste, but we completely understand that taste is a highly personal thing.

We appreciate your honesty and are sad to hear we didn't deliver the experience you were hoping for.

Best wishes,
The Audrey's Team

Beoordeeld met 4 van de 5 sterren

Love the packaging

Love the packaging. We ordered a lot of boxes.
Love the peppermint creams, sublime. Ginger sticks too, heaven.

Found the mixed boxes (ordered 3 different selection boxes) hard to work out what was what from the choc menu. To many creams, not enough choc.
Super excited about the mixed caramels, but not really caramel like, more crystallized sugar (were room temp), so didn't quite liv up to hopes.

100% will be ordering more peppermint creams and ginger sticks

23 juli 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Lizzie,

Thank you so much for your thoughtful review. We’re happy to hear that you loved our packaging, peppermint creams and ginger sticks!

We’re sorry the mixed selection boxes were difficult to identify from the chocolate menu, and we appreciate you bringing this to our attention. We are certainly taking this feedback on board. We’re also very sorry that the mixed caramels weren’t quite what you expected. All of our caramels are made in-house, and some of our recipes have a firmer texture rather than the soft caramel you may have anticipated. We understand that this didn’t live up to your expectations, but your feedback is incredibly helpful as we continue to refine how we describe them.

Thank you again for your generous feedback and for choosing Audrey’s. We’re so pleased to know that the peppermint creams and ginger sticks were a hit.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Wonderful chocolate

Wonderful chocolate, wonderful fillings. Immaculately presented. Speedy delivery- and so well packed. 24 hour delivery to Northern Ireland. Not cheap but worth every penny. In these days of dreadful quality shop chocolate a beacon of light!!!

9 augustus 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Peter,

Thank you so much for your wonderful review. We’re so pleased to hear that you enjoyed the chocolates and their fillings, and that they arrived beautifully presented and carefully packed.

We truly appreciate your kind words about the quality of our chocolates.

Best wishes,
The Audrey's Team

Beoordeeld met 1 van de 5 sterren

This is the worst chocolate I ever had!

This is the worst chocolate I have ever tasted in my entire life. Don't get me wrong. I love chocolate. And we buy chocolate everywhere we go, all over the world. But I have never ever tasted something so appaling!

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Maison l’Art Nouveau,

We were surprised to see the same feedback posted on both Google and this platform after we responded to your original review on Friday.

We’re sorry that you did not enjoy the taste of our chocolates, but taste is subjective and will naturally vary from person to person. We use high-quality Valrhona chocolate and take great care in making our products, but we appreciate that they will not suit everyone’s palate.

As there was no issue with the order or service, and your feedback relates solely to personal taste, posting the same review across multiple platforms feels unnecessarily damaging to our business rather than constructive.

We kindly ask that you stop duplicating this review.

Best wishes,
The Audrey’s Team

Beoordeeld met 5 van de 5 sterren

Audrey’s chocolates are superb!.

Audrey’s chocolates are really really nice….they are worth the money as a lovely gift.

30 juli 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Richard,

Thank you so much for your kind review!

We're so pleased to hear our chocolates were well received.

Best wishes,
The Audrey's Team

Beoordeeld met 4 van de 5 sterren

Fantastic Chocolates

The chocolates that we ordered were of a fantastic quality. They were packaged beautifully. Would wholeheartedly recommend Audrey’s.
(Only slight quibble was that the courier did not deliver on the allotted day)

14 juli 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Timothy,

Thank you so much for your kind words. We’re so pleased to hear that you enjoyed the chocolates and that they arrived beautifully packaged.

We’re sorry to hear the courier delay affected your experience. We dispatched your order on Monday 13th as soon as temperatures in the UK had reduced slightly to help ensure the chocolates travelled safely, but unfortunately the delay was with APC rather than our team. It’s always disappointing when circumstances outside our control impact delivery, especially when you’ve been so generous in your feedback about our product.

We’re really pleased the chocolate was enjoyed, and we truly appreciate you taking the time to share your thoughts.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

This delightful company will remain my…

This delightful company will remain my go to for the most delicious chocolates. They not only offer first class service, their selection of chocolate is divine; real chocolate, not sugary sweet, just the right balance with a wonderful choice of flavours. I can’t recommend highly enough.

26 juli 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Sheila,

Thank you so much for your kind words. We’re so pleased to hear that you enjoy both the chocolates and the service. We’re especially glad you appreciate the balance of our flavours and the variety we offer.

We look forward to treating you again soon.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

These chocolates are extra special and…

These chocolates are extra special and I buy them for birthdays, Christmas, etc
There is a really lovely selection to choose from.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Lucy,

Thank you for your kind words. We are so pleased to hear that Audrey’s chocolates have become part of your celebrations.

We are glad you enjoy the variety in our selection, and we look forward to helping you mark many more birthdays and Christmases to come.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Superb chocolates and beautifully…

Superb chocolates and beautifully packed. Such a pleasure to open and eat. With great pick your own option. You can customise what chocolate and what flavours you want. A fabulous choice on offer. I love them.

18 juli 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Joanna,

Thank you so much for your lovely review. We are delighted to hear how much you enjoyed both the chocolates and the unboxing experience.

We truly appreciate your kind words and support, and hope to treat you again very soon.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Great choice of flavours

Great choice of flavours. Quickly despatched. Well packed. Good communication. Bought as a gift. Nice to be able to give something a little bit different.

2 juli 2026
Review zonder uitnodiging
Logo Audrey's

Antwoord van Audrey's

Dear Bernadine,

Thank you for your wonderful review!

We're so glad our chocolates made a great gift :)

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Compiling a 'treasure chest' theme

Compiling a 'treasure chest' theme - I purchased Seagull Eggs chocolate/Loretta the Lobster......and Audrey's hit the spot. Very friendly helpful staff throughout. Speedy dispatch and delivery. Highly recommended. Go Buy!

29 juni 2026
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Antwoord van Audrey's

Dear Elsie,

Thank you so much for your kind words. We’re delighted that Audrey’s hit the spot and that you enjoyed our chocolates. It’s wonderful to hear our team was friendly and helpful throughout, and we really appreciate your kind words and recommendation.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

It's great that they won't post…

It's great that they won't post chocolates out when very hot weather is forecast.
Beautiful luxury chocolates!
❤❤❤

29 juni 2026
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Antwoord van Audrey's

Dear Rowena,

Thank you so much for your lovely review and for understanding our decision to hold back postage during very hot weather.

We really appreciate your support, and we’re delighted you love the chocolates.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

A joy for chocolate lovers xx

Warm friendly service from a lady who clearly understands chocolate lovers. Great product (fondants and creams)
Bonus tasting on the counter - loved it all !

27 juni 2026
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Antwoord van Audrey's

Dear Martin,

Thank you so much for your lovely review! We're so glad you had a good experience in our shop - you're welcome back whenever you like!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Chocolate Love

I stumbled across Audrey’s chocolates last year and they have been a major contribution in my current ( and hopefully last) romance.
At the age of 78 I thought I knew all the way to woo a woman.
I have tried diamonds, flowers and every trick in the book.
But who knew that my success was down to a chocolate lobster called Loretta, and the most stunning of Easter eggs.
I have to go away for three weeks soon but iam pretty confident that the chocolate ducks, hedgehogs and frogs that I am leaving behind means she will still be waiting for me on my return.
Seriously though, fabulous choclate, great service all from a bunch of lovely people.
Peter J

1 juli 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Peter,

Thank you so much for your thoughtful review! We’re so glad Audrey’s has played a part in your current romance, and we love that Loretta the lobster, our Easter eggs, and a few chocolate ducks, hedgehogs and frogs have all been helping with the wooing.

Thank you again for your lovely words about our chocolate and service.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Beautiful chocolates

Beautiful chocolates, lovely flavour, well packaged, shipped on time

17 juni 2026
Review zonder uitnodiging
Logo Audrey's

Antwoord van Audrey's

Dear Janina,

Thank you so much for your kind review!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Audrey’s chocolates are exquisite

Audrey’s chocolates are exquisite. In particular, I love the Rose and Violet creams. Audrey’s chocolates are of the highest quality and this shows in the terrific flavours and attention to detail. I would highly recommend these.

25 juni 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear James,

Thank you so much for such a lovely review. We’re so pleased to hear you enjoy the Rose and Violet creams. Your recommendation is truly appreciated, and we’re so grateful for your support.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

I’ve been a fan of Audrey’s Chocolates…

I’ve been a fan of Audrey’s Chocolates for years and have received and gifted them on many occasions. I actually visited their premises recently and was very impressed by the shop and the delightful owners. They are simply the best and much appreciated by everyone. Keep doing what you’re doing.

8 juni 2026
Review zonder uitnodiging
Logo Audrey's

Antwoord van Audrey's

Dear Anita,

Thank you so much for your kind words and for being such a long-time supporter of Audrey’s. We’re so pleased to hear you enjoyed visiting us and that both the shop and the team made such a lovely impression.

We hope to delight you again soon.

Best wishes,
The Audrey's Team

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