Audrey's Reviews 

254
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautifully crafted and decorated Chocolates which were Deliciously Seductively Rich and Smooth! I bought a large mixed selection box and every flavour of the bars of chocolate for a birthday gift. Qu... Toon meer

Beoordeeld met 4 van de 5 sterren

Love the packaging. We ordered a lot of boxes. Love the peppermint creams, sublime. Ginger sticks too, heaven. Found the mixed boxes (ordered 3 different selection boxes) hard to work out what... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wonderful chocolate, wonderful fillings. Immaculately presented. Speedy delivery- and so well packed. 24 hour delivery to Northern Ireland. Not cheap but worth every penny. In these days of dreadful q... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love the bags of mixed ' mis shapes' !!! Always a nice surprise to see what is coming this time and an opportunity to try flavours that you don't usually buy....Look pretty good to me and enough va... Toon meer

Bedrijfsgegevens

  1. Chocolatier
  2. Chocoladefabriek
  3. Chocolaterie

Geschreven door het bedrijf

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

254 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(254)

179 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

First time trying Audrey’s chocolate

First time trying Audrey’s chocolate. I bought a decorative milk chocolate egg for £45. Chocolate was quite nice, but the egg was very much on the small side. I understand quality over quantity but tbh £45? Not worth it in my opinion although I love the idea, history etc. most people for £45 would expect a larger egg. Simple as that.

5 april 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Kenny,

Thank you for taking the time to leave your feedback. We’re really glad you enjoyed the chocolate and appreciated the idea and history behind Audrey’s, though we’re sorry the egg didn’t feel as generous as you expected for the price.

We completely understand your point of view, and we’ll make sure your comments on size and value are fed back to the team as we review our seasonal products. We’re grateful you gave us a try, and we do hope there may be something else in our range that feels more right for you in future.

Best wishes,
The Audrey's Team

Beoordeeld met 1 van de 5 sterren

The chocolates were far tooo sweet for…

The chocolates were far tooo sweet for me, the fillings didn’t feel fresh and rather dried out. The main problem was the fillings which were intensely flavoured and very sweet. Not to my taste.

16 april 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Catherine,

Thank you for taking the time to share your feedback. We’re very sorry the chocolates didn’t suit your taste. We know how important balance and freshness are in chocolate, and it’s clear we didn’t get it right for you.

We always aim for a rich, flavourful experience rather than something overly sweet, so your comments about the fillings are really helpful. We’re genuinely sorry we didn’t meet your expectations.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Have bought prickle of hedgehogs and…

Have bought prickle of hedgehogs and the mad as box of frogs as little gifts for people. They all have loved them.

Packaging is gorgeous.

Service absolutely 10/10 one box I received had a date printing error and they are sending me a new box as a replacement.

Lovely business. Highly recommend.

16 april 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Patricia,

Thank you so much for such a lovely review. We’re really pleased to hear the Prickle of Hedgehogs and Mad as a Box of Frogs were enjoyed. It means a lot to hear that the packaging and service made a good impression too. We’re sorry about the date printing error on one box, and we’re happy we could get that sorted for you.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

delicious hand made very pretty…

delicious hand made very pretty chocolate easter eggs

5 april 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Hi there,

Thank you so much for your lovely review of our Easter Eggs! We're so pleased to hear you enjoyed them.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Absolutely gorgeous!

Absolutely gorgeous little chocolates, and brilliant customer service!

27 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear M,

Thank you so much for your lovely review! We're so pleased to hear you enjoyed the whole Audrey's experience.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Amazing product from a great firm…

Amazing product from a great firm making unique chocolate, move over Cadburys and Nestle this company makes the best there is

5 april 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Jonathan,

Thank you for your wonderful words! It is truly appreciated by everyone in our team.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Great service from Audrey’s

Great service from Audrey’s. The chocolates are simply gorgeous. I had the mixed caramels, mint creams and fudge. All good.

14 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Jo,

Thank you so much for your lovely review! We're so pleased to hear you enjoyed our chocolates.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

The best chocolates

The best chocolates. Beautiful packaging. Slightly obsessed.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Clare,

Thank you so much for your wonderful review!

Best wishes,
The Audrey's Team

Beoordeeld met 3 van de 5 sterren

The Jury's Out

I recently placed x2 orders; one for a Prickle of Hedgehogs and the other for an Easter Egg. The packaging was so pretty and the Easter Egg was divine. Sadly, although well presented, the same cannot be said for the Hedgehogs. Whilst looking amazing, they tasted stale and off so they were a disappointment, especially as they were gifted.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Catherine,

Thank you for your review and for sharing your experience with both the Prickle of Hedgehogs and the Easter Egg. We’re really pleased to hear you enjoyed the presentation and that the Easter Egg was divine.

We’re truly sorry the Hedgehogs didn’t taste as fresh as expected, especially as they were intended as a gift. While we can’t change this experience for you, we really appreciate your honesty and will take your feedback on board to help us keep quality and freshness as high as possible.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

A beautiful little gem

Well for starters the service is exemplary absolutely awesome. The chocolate itself is incredible, loving the different flavours and the milk and dark chocolate. I love the presentation boxes really awesome. The easter egg box was amazing from the presentation to the chocolate itself incredible. What makes Audery chocolate special is the attention to detail the presentation adds a touch of class. Definitely recommend to anyone looking for a treat without feeling guilty. I will definitely be purchasing more chocolate in the near future. Also I love the family independent business adds authenticity to the brand.

7 april 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear 'Friend of Ted',

Thank you so much for your wonderful words! We’re so delighted to hear you enjoyed our chocolates. Our team puts a lot of care into every detail, so it means a lot that you noticed.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Excellent service, wonderful product.

Prompt delivery, recyclable packaging, contents delicious and with unique flavours. Will recommend Audrey's.

5 april 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Nicholas,

Thank you so much for your kind review. We're so glad you had a great experience.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

An Easter egg of dreams was received…

An Easter egg of dreams was received today. I can’t describe how beautiful the flowers, berries and ladybirds are that decorate this delicate yet substantial egg. Such a vintage vibe. I haven’t even got to talking about the collection of chocolates inside… oh my!

5 april 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Mel,

Thank you so much for your wonderful review and kind words about our Easter Egg. We're so glad you enjoyed the decoration and the chocolates inside.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Such delicious and beautifully packaged…

Such delicious and beautifully packaged chocolate.In a time of shrink inflation for Easter Eggs, Audrey's eggs were so luxurious and perfect gifts.

5 april 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Melissa,

Thank you for your lovely review! We're so glad you enjoyed our Easter Eggs.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product
Lovely great chocolates
Great delivery
Expensive but great as a treat
Would recommend and buy again

25 maart 2026
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Antwoord van Audrey's

Hi Daz,

Thank you so much for your kind review! It's truly appreciated.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Have used Audrey,s for years and there…

Have used Audrey,s for years and there quality is always amazing the service is great and friendly and in this case the postage and packaging was excellent as I’ve never had it delivered before

25 maart 2026
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Antwoord van Audrey's

Dear Jason,

Thank you so much for your very kind review.

We're so happy to have you as a loyal customer.

Best wishes,
The Audrey's Team

Beoordeeld met 3 van de 5 sterren

Order recovery

I’ve previously ordered from here and have raved to family and friends.

I ordered on 22 March 2026 for some Easter items, and my box arrived 31 March with 3 items missing. Very disappointed and had to call through to the shop. I later received a callback from the postage team.

I explained what was missing from my order and the 3 items were posted out the next day, all arrived safely today 02 April.

What I don’t understand is why the items for the order were not counted against the order before the box was closed. I was also offered the choice of a refund for the missing 3 items.

Mistakes can happen, but it’s the recovery process which is equally important.

Would I order again, absolutely the products are just too good to miss.

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love that I can pick my favourites…

I love that I can pick my favourites and make a box - a very chic Box !
They are all delicious and beautifully crafted- I treat myself but they make perfect presents !

30 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Sarah,

Thank you so much for your lovely review!

Best wishes,
The Audrey's Team

Beoordeeld met 3 van de 5 sterren

I love Audrey’s and I love the…

I love Audrey’s and I love the products. However, a little more thought needs to go into the packaging. I ordered an Easter egg as a present. When it arrived, the egg had twisted in the packaging and the box was a little torn at the top. As I twisted the egg (carefully) to set it straight so I could gift it, the very thin foil on the top of the egg rubbed off. So it looked substandard as a gift. When you have spent £50, this is not acceptable. I won’t order by post again.

15 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Paul,

Thank you for sharing your feedback, we’re so sorry to hear your Easter egg didn’t arrive in perfect condition. That’s not the experience we want for our customers, especially when gifting something special. We put great effort into our packaging, but we clearly missed the mark here and will review this with our team.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Such beautiful

Such beautiful, luxurious chocolates. The perfect gift when you need something extra special.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Nicola,

Thank you so much for your kind review!

Best wishes,
The Audrey's Team

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