Audrey's Reviews 

254
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautifully crafted and decorated Chocolates which were Deliciously Seductively Rich and Smooth! I bought a large mixed selection box and every flavour of the bars of chocolate for a birthday gift. Qu... Toon meer

Beoordeeld met 4 van de 5 sterren

Love the packaging. We ordered a lot of boxes. Love the peppermint creams, sublime. Ginger sticks too, heaven. Found the mixed boxes (ordered 3 different selection boxes) hard to work out what... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wonderful chocolate, wonderful fillings. Immaculately presented. Speedy delivery- and so well packed. 24 hour delivery to Northern Ireland. Not cheap but worth every penny. In these days of dreadful q... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love the bags of mixed ' mis shapes' !!! Always a nice surprise to see what is coming this time and an opportunity to try flavours that you don't usually buy....Look pretty good to me and enough va... Toon meer

Bedrijfsgegevens

  1. Chocolatier
  2. Chocoladefabriek
  3. Chocolaterie

Geschreven door het bedrijf

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

254 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(254)

179 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Beautiful chocolates every time

Beautiful chocolates every time. I tell everyone about Audrey’s - superb quality and such a lovely store to visit. Highly recommend the rose and violet creams, and the champagne truffles!

23 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Clare,

Thank you so much for your wonderful review! We're so glad you love our Rose & Violet's and our shop!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Lovingly decorated chocolate eggs!

Absolutely gorgeous hand decorated eggs, I can tell these are made with so much love and care! So happy to support this small business and I will be back for more

27 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Philippa,

Thank you for your lovely review! We're so pleased to hear you love our Easter Eggs.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Gorgeous chocolates very nicely…

Gorgeous chocolates very nicely presented good customer service and definitely looking forward to trying different flavours the only problem is that they didn't last long enough 😀

5 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Margaret,

Thank you so much for your kind review! We're so happy to hear you enjoy our chocolates and will be back to try more!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Simply lovely chocolates!

Fabulous chocolates as ever from Audrey's (our granddaughter, who shares the same name, agrees!)

20 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear '1939',

Thank you for your lovely review! We're glad to hear Audrey approves!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Love Audrey's Chocolates

Love Audrey's Chocolates. As a little girl in the 70s I always asked my mum if we could look in the window. The hat boxes looked so luxurious; I have just bought one for my sister's birthday. They are very expensive, but they are very special. Lovely to see they are still in business making English chocolates the traditional way when the market is so saturated with Belgian chocs.

25 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Customer,

Thank you so much for sharing this wonderful memory. We’re delighted you’ve chosen one of our hat boxes again, and we hope your sister enjoys every chocolate inside. We’re proud to still be handcrafting our chocolates here in Hove, just as we always have.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Audrey’s chocolate is a very special…

Audrey’s chocolate is a very special company . From the moment the beautiful blue box arrives , unwrapping the soft tissue paper and seeing the rows of beautiful handmade chocolates. The whole experience and the quality of the chocolates by far exceeds the cost of the boxes . I had a slight problem with how my box arrived in transit and the company dealt with it very quickly. Audrey’s is now part of my family celebration traditions.

14 maart 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Elaine,

Thank you so much for your wonderful words. We’re delighted to hear that our chocolates have become part of your family celebrations. Your kind feedback reminds our chocolatiers why they handcraft every piece with such care. We look forward to adding a little extra sweetness to your next special occasion.

Best wishes,
The Audrey's Team

Beoordeeld met 2 van de 5 sterren

Overpriced and no quality control

Overpriced and no quality control. The white chocolate bear I got my husband for Christmas and the Toffee Shop fudge which we ordered recently has gone uneaten because it is spoiled. My husband placed the order for the fudge (which was our second time ordering it) and it was rancid with only a month expiry date. Audrey’s did do the right thing and refunded him the cost but it’s real hit and miss ordering from them. We didn’t enjoy some of the flavours in the expensive boxes of mixed chocolate. The diagrams for each chocolate didn’t match up to the product so we never knew what we were getting. It was a bit of a mine field with most of the flavours not to our liking.

**Update** Why are you lying now? Your update about sending a replacement for the fudge or chocolate is untrue. My husband received a refund on just the fudge. That’s it. It was also impossible for him to complete the transaction on the Liberty Spring Hat Box at the time he placed his order. He had to contact customer service and even they had a hard time placing the order as it kept coming up as out of stock although it was showing up as available on the website. We got there in the end but as far as flavours are concerned in the hat box, orange marzipan should not be a flavour that should exist. Bleh.

17 februari 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Paula,

Thank you for taking the time to share your feedback. We appreciate your honesty, even when it's tough to read. We're so sorry to hear about the issues with Bessie the Bear, the Toffee Shop fudge, and the mismatch in the mixed chocolate selection; that's not the consistent quality we strive for, and we completely understand your frustration, especially with items meant as gifts.

Your comments on the flavours and diagrams are really helpful, as we work to refine our selections. Again, we're sorry the experience didn't live up to your expectations. We did, however, refund your fudge and resend out all of the damaged chocolates as a gesture of goodwill, and we hope that went some way towards making up for the disappointment and showed how seriously we take your experience with Audrey’s.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

VERY

VERY, VERY GOOD

24 februari 2026
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Antwoord van Audrey's

Hi William,

Thank you for your kind review!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Always deliver...great updates to make…

Always deliver...great updates to make that special deivery feel as personal to them as it clearly is to the recipient.
I have been using their services since 1980...never been let down once...that is quite an achievement.
It is the attention to detail that sets them apart.

24 februari 2026
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Antwoord van Audrey's

Hi Jason,

Thank you so much for your lovely review!

We're so grateful to have customers like you.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Great 60th Birthday gift.

Excellent choice of chocolate to suit every taste bud.

23 februari 2026
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Antwoord van Audrey's

Hi Stephen,

Thank you so much for your lovely review! We're so glad to hear our chocolates made a great birthday gift.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

time that i have ordered with…

First time that i have ordered with them the chocolates arrived beautifully packaged and a lovely little note to say thank you and of course the chocolates are amazing would highly recommend

23 februari 2026
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Antwoord van Audrey's

Hi Susan,

Thank you so much for your lovely review - we're so glad you enjoyed our chocolates.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Can't go wrong with these amazing chocolates

I ordered a pick-your-own box and I was absolutely thrilled I am. They arrived quickly and were well protected in the packaging. The inner packaging was simply beautiful -- luxurious but simple. The visual guide to the chocolates was very useful. But all of that would be wasted if it weren't for the superb quality of the chocolates themselves. Really, really pleased with this little treat I bought myself. Will be back again.

17 februari 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Karen,

Thank you so much for your fantastic review!

We're so glad you were happy with our packaging and, more importantly, our chocolate.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Fantastic chocolates

First time buying from Audrey's and the chocoates were absolutely fantastic. I think I managed a couple as they were a Christmas present for my husband and he pretty much ate the lot!!

25 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Dear Sue,

Thank you so much for your kind review! Your best bet, if you want them to yourself next time, is hiding them haha!

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Lovely chocolates!

The chocolates are so lovely, they are beautifully packaged and make a special gift, Audrey's also offers international delivery.

21 januari 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Toni,

Thank you so much for your lovely review! We're so happy we were able to resolve the duties issue for you.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

It is very easy to order on website but…

It is very easy to order on website but much more important is that the chocolates look gorgeous and taste delicious. I ordered a box of hedgehogs for each person for Christmas which were loved.

6 januari 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Gwen,

Thank you for your kind review! We're so glad you loved the chocolates - that's what it's all about.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Thank you Red Magazine

I read about your company in Red magazine and it’s a lovely website and your chocolate is beautiful.

I have ordered twice now and will continue to do so .

Thank you .

5 januari 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Mary,

Thank you so much for letting us know how you found us - we are so glad you enjoyed our website and chocolates.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

A very successful present.

I bought the Spode mug with Audrey’s chocolate drops to make hot chocolate as a Christmas present for my husband. Ordering was easy and the parcel was really well packaged and arrived on time. The mug is very special and so too are the chocolate drops - a marriage made in heaven. A very successful present.

16 december 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Avalon,

Thank you so much for your lovely review - we're so glad that our Audrey's X Spode collaboratio made he perfect present.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Best by far.

These are by far the best chocolates we have had.

My ‘take chocolate or leave it’ other half sadly scoffed just as many as I did which left me bereft, so I had to buy another box. He ate just as many of those.

Now had to order an even bigger box and am going to blooming hide them.

Fabulous flavour combinations, the quality of the chocolate is second to none.

Highly recommend- and let me know if you need hiding places for them.

12 januari 2026
Review zonder uitnodiging
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Antwoord van Audrey's

Hi Julie,

Thank you so much for your lovely review! We're so glad you love our chocolates.

Best wishes,
The Audrey's Team

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