Beautifully crafted and decorated Chocolates which were Deliciously Seductively Rich and Smooth! I bought a large mixed selection box and every flavour of the bars of chocolate for a birthday gift. Qu... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Love the packaging. We ordered a lot of boxes. Love the peppermint creams, sublime. Ginger sticks too, heaven. Found the mixed boxes (ordered 3 different selection boxes) hard to work out what... Toon meer
Bedrijf heeft geantwoord
Wonderful chocolate, wonderful fillings. Immaculately presented. Speedy delivery- and so well packed. 24 hour delivery to Northern Ireland. Not cheap but worth every penny. In these days of dreadful q... Toon meer
Bedrijf heeft geantwoord
I love the bags of mixed ' mis shapes' !!! Always a nice surprise to see what is coming this time and an opportunity to try flavours that you don't usually buy....Look pretty good to me and enough va... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.
Contactgegevens
Holland Road 28, BN3 1JJ, Hove, Verenigd Koninkrijk
- 01273735561
- orders@audreyschocolates.co.uk
- audreyschocolates.co.uk
4,6
Uitstekend
254 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This is an amazing company & VERY Yummy chocolates!
This is an amazing company, with such attention to detail! If you are looking for a gift or a special treat for yourself, then I can't recommend this UK based family company highly enough!!
19 november 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Natalie,
Thank you so much for your kind words! We're delighted you enjoy the experience of Audrey’s. It means a lot to hear our attention to detail shines through.
Best wishes,
The Audrey's Team
Lovely dark chocolate queen box
Lovely dark chocolate queen box
18 november 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi John,
Thank you so much for your kind words! We're glad you loved them.
Best wishes,
The Audrey's Team
Really disappointing
Really disappointing. Two boxes of different collections. Both were incredibly sweet and to the extent where the taste of the cream centres were overpowered. The sweet aftertaste was so sickly I needed to drink water. The selection was also very limited with many flavours repeated. Some of the cream centres were also really quite dry. I've previously purchased many times from Fortnum's, the quality and selection was much better. I cannot understand why this would be so, but won't be ordering again.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Audrey's
Hi Stephen,
We’re truly sorry to hear this and appreciate you taking the time to share your feedback. This isn’t the experience we want for our customers. Our team will be in touch directly, as we’d love the opportunity to make this right.
Best wishes,
The Audrey's Team
Easy to order online
Easy to order online. Fast delivery and very well packed. Beautifully presented in silk box. A great gift to give or receive.
26 september 2025
Antwoord van Audrey's
Dear Nick,
We are really pleased you enjoyed everything about your experience - so great to read!
The Audrey's Team
great quality product
prompt delivery, presentation of chocolates in high quality box, suggests contents will be special and does not dissapoint.
great quality chocolate`s and fondant`s.
will be buying again.
would highly recommend.
25 september 2025
Antwoord van Audrey's
Dear Tom
Thank you for your kind kind words!
We really appreciate this feedback
Best wishes
The Audrey's Team
Antwoord van Audrey's
Dear Elizabeth,
Thank you! We’re delighted you found them excellent and delicious – we can’t wait to make more for you.
Thank you,
The Audrey's Team
Antwoord van Audrey's
Dear Marian,
Such kind words - We’re so pleased to hear everything exceeded your expectations.
Thank you,
The Audrey's Team
My first order that won’t be my last
I’ve just ordered by first boxes of chocolates to try with a view to getting some for Christmas. One of the boxes I just had to buy for my friend whose name is Audrey, so I couldn’t resist. I’ve had a little taste of my selection box, and found the chocolates delicious, but this evening I thought I would try one of the jellies I’d ordered with an idea to order more for Christmas. To say they are a joy to eat is an understatement. Beautiful fruity flavours makes you want to eat more. I’ll definitely be ordering more of the jellies and chocolates for my Christmas table. Thankyou Audrey’s
24 september 2025
Review zonder uitnodiging
Antwoord van Audrey's
Dear Meg,
Thank you so much for your kind words! We’re delighted you enjoyed both the chocolates and our fruit jellies. We’re thrilled to be part of your Christmas table this year and look forward to sending you more soon.
Best wishes
The Audrey's Team
Beautiful chocolates
Beautiful chocolates, nicely presented, quickly delivered, what's not to love? Will definitely be ordering again.
26 augustus 2025
Antwoord van Audrey's
Dear Jacqueline,
Thank you so much for your lovely feedback !
All the best,
The Audrey's Team
Excellent chocolate
Excellent chocolate. I particularly love the "pick your own" fondants.
27 augustus 2025
Antwoord van Audrey's
Dear Anne,
Thank you
We love that you are a fan of pick your own. We don't know anywhere is in the UK that has such a broad range of options to customize!
All the best,
The Audrey's Team
What made the experience great?
What made the experience great? It was receiving the delivery - opening the box - the waft of chcolate from it - the delicious chocolates inside - nothing like it really!
26 augustus 2025
Antwoord van Audrey's
Dear Caroline,
What a delight to read this - this makes us all very happy and what Audrey's is all about doing!
All the best,
The Audrey's Team
It is always a treat with Audrey'
I have enjoyed chocolates from Audrey's my whole life. It's a special treat that I'd recommend to anyone for a gift or simply a little self indulgence.
26 augustus 2025
Antwoord van Audrey's
Dear Jonathan,
Thank you for your kind review and your years of loyalty! This means the world to us.
All the best,
The Audrey's Team
Disappointed
Disappointed. My pink hat box seemed very small. I also ordered a Queens box as well. The delivery timescale was great however (despite 3 emails to the company) there was absolutely no communication or replies from them whatsoever. Id be hesitant to order again
26 augustus 2025
Antwoord van Audrey's
Dear Amanda,
Thank you for your honest feedback. The 340g Pink Hat Box is a double-layer selection and one of our largest hat boxes, so we haven't had a complaint about its size before.
With regard to your emails, these were sent over the bank holiday weekend and immediately afterwards, when we were experiencing a particularly busy period with some staff away. Unfortunately they were missed — something that rarely happens, as most customers comment positively on our service. We are really sorry that you didn't get a reply.
A member of our team will be in touch with you tomorrow to follow up directly.
We’re glad your order arrived promptly, and thank you again for choosing Audrey’s.
The Audrey’s Team
Antwoord van Audrey's
Dear Sara,
Thank you so much for your kind words! We’re delighted you enjoyed the packaging and that your order arrived quickly.
Best wishes,
The Audrey’s Team
Exquisite
The chocolates were well packaged and delivered on time. They taste great and look lovely.
29 juli 2025
Antwoord van Audrey's
Dear Anne,
We're thrilled to hear that you loved the taste, packaging, and presentation.
Best wishes,
The Audrey's Team
Antwoord van Audrey's
Dear Nick,
Thank you for the feedback!
The Audrey's Team
Antwoord van Audrey's
Dear Natalie
We're glad to hear you were happy with the fast delivery. We appreciate your feedback!
The Audrey's Team
Simply the Best! ;0) My order arrived on time and in perfect…
My order arrived on time and in perfect condition.
I ordered a variety of different things Turkish Delight, two types of jellies and the most delicious chocolates. Everything tasted exactly as it should do, soo very good!
26 juli 2025
Antwoord van Audrey's
Dear Keith
We're so happy to hear that your order arrived perfectly and that you enjoyed all the treats, especially our chocolates! We can't wait to welcome you back for more deliciousness.
The Audrey's Team
The presentation was lovely
The presentation was lovely. There were a lot of the same chocolates and not many varieties. There seemed to be a lot of cream centers.
26 juli 2025
Antwoord van Audrey's
Dear Neenah,
We're glad to hear you enjoyed the presentation. We appreciate your comments on the variety of chocolates and will take them into consideration as we continue to improve our selection and we are going to make a change to our fill.
Best wishes and thanks for the feedback,
The Audrey's Team
My order was delivered in 2 days of…
My order was delivered in 2 days of ordering. The chocolates are delicious and I will definitely be ordering again for Christmas
25 juli 2025
Antwoord van Audrey's
Dear Diane,
We're thrilled your order arrived so quickly and that you enjoyed the chocolates. We can't wait to serve you again this Christmas!
The Audrey's Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.