As a non Italian speaker, I was extremely well looked after by the staff at Ragusa Enel. They ensured all the right paperwork was done and I had my gas, electricity and internet all connected within a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Today I have purchased 3 ×50 card together But all are Already Redeemed Showing this matter inform them But no Proper reply from Assuie If Technical error why customer worry Customer paid fir... Toon meer
Bedrijf heeft geantwoord
Simple to order postage from Australia nearly cost the same price as the Hat clip , but that did not stop me from ordering from this great company , the package from Australia arrived quite fast . Th... Toon meer
Bedrijf heeft geantwoord
My order number its ORD-DUNXGUXN, im waiting for my order around 3 days, they asced to me a photo of my credit card used for purchase and i sent it, and still waiting arounds 2 days without any an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Aussui offers unbeatable prices on gaming gift cards, game keys, and subscriptions. From Xbox to Netflix, we provide fast, secure, and affordable access to the content you love. Shop with confidence and level up your gaming experience with Aussui!
Contactgegevens
128 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- support@aussui.com
- aussui.com
3,7
Gemiddeld
183 reviews
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van aussui
Thank you so much for your kind words! 😊 We’re happy to hear you had an excellent experience with us.
Aussui Support Team
Great site Strong
12 oktober 2025
Review zonder uitnodiging
Antwoord van aussui
Thank you for your great feedback! We’re glad you enjoyed our service and really appreciate your support.
Aussui Support Team
they have very good prices and smooth…
they have very good prices and smooth site
1 oktober 2025
Review zonder uitnodiging
Antwoord van aussui
Thank you for your kind words! We’re glad to hear you enjoyed our prices and found our site easy to use.
Aussui Support Team
The card is not working
9 oktober 2025
Antwoord van aussui
We checked your order and contacted Razer Support, the card was used after your purchase. We’ve already replied to your ticket and sent you the screenshot as proof.
Aussui Support Team
I just ordered a card this about 2…
I just ordered a card this about 2 hours I haven’t received my card in my email why this bad
8 oktober 2025
Review zonder uitnodiging
Antwoord van aussui
Hi there,
Thank you for your feedback, and we’re truly sorry to hear about the delay with your order.
Typically, orders are processed and delivered within a few minutes, but in rare cases, there can be a delay due to verification or technical issues. We understand how frustrating this can be.
Please rest assured that our team is already reviewing your order to ensure it’s delivered as quickly as possible. If you haven’t already received it, feel free to reach out to our support team at support@aussui.com with your order number so we can assist you immediately.
We appreciate your patience and hope to resolve this swiftly.
Best regards,
The Aussui Team
Very good prices, no high fees
A very good service, used payment methods iDeal and VISA, went very smooth. They are flawless for vouchers. Great support even when things go wrong they will refund. Don't be surprised they ask for your ID once to avoid fraud.
7 oktober 2025
Review zonder uitnodiging
Antwoord van aussui
Thank you so much for your kind words! We’re really glad to hear that you had a smooth experience using iDeal and VISA, and that you’re happy with our prices and support.
Your trust means a lot to us and yes, the ID check is just a one-time security step to keep our platform safe for everyone. We look forward to serving you again soon!
Kind regards,
The Aussui Team
Hice una compra hace mas de 48 horas…
Hice una compra hace mas de 48 horas compre una key de dying light the beast y mi producto nunca fue entregado, ni siquiera me dieron la key del producto, llevo 48hs mandando soportes y nadie fue capaz de darme una respuesta, no lo recomiendo.
I made a purchase more than 48 hours ago, I bought a key for Dying Light the Beast and my product was never delivered, they didn't even give me the product key, I've been sending support for 48 hours and no one has been able to give me an answer, I do not recommend it.
4 oktober 2025
Review zonder uitnodiging
Antwoord van aussui
Hola,
lamentamos sinceramente los inconvenientes que haya tenido con su pedido. Tras revisar su caso, confirmamos que el problema ha sido resuelto y el importe ha sido acreditado en su billetera de Aussui. Agradecemos su paciencia y comprensión. Si necesita cualquier otra asistencia, no dude en contactarnos nuevamente estaremos encantados de ayudarle.
Equipo de Aussui
The code I got and gave a friend was…
The code I got and gave a friend was already claimed by someone it said.
30 september 2025
Antwoord van aussui
Dear,
Thank you for your message. To investigate this matter further, could you please provide us with a screenshot showing the error message that the code has already been used?
Once we receive this, we will escalate the case to our reseller for verification and assist you with a resolution.
Customer Support Team
UPDATE:
We have contacted our reseller and received a prompt response regarding your case:
The code in question was confirmed to be valid and in working condition at the time of delivery.
If you believe the code was already redeemed prior to receiving it, we kindly request that you provide the redemption details (including the date and time of redemption).
Please note that, according to Apple’s current policy, this information can only be shared directly with the end customer. We therefore recommend that you contact Apple Support to obtain the redemption details and then share them with us so we can escalate the case further.
We appreciate your cooperation and remain ready to assist you once we have the requested information.
Kind regards,
Don't buy anything from them
Don't buy anything from them.
Here's last edit i moved up here. As you can read down there they said they were refunded my money on September 3rd, now 36 days later no money got refunded to my card. So i contacted them today and you know what? They said they already refunded but i got an email from Skrill at the same time as Aussie's email that said they just got refund money sent from Aussie and it will take up to 21 days to be back in my card. So besically if i didn't contact them today i wouldn't get my money back because they clearly just sent refund money today after i asked them. So wasting 36 days now i have to wait up to 21 days to get my money back. I just can't believe they be this bad...
Original review
I bought 2 Steam Giftcards they required my id and "after i gave them" there's no contact from them ever again. The keys status shows as "Checking" no instant delivery, don't believe them. No refund button anywhere they just took my money and give me no keys.
I've tried to sent a ticket to them via email. No respond whatsoever. Literally a scam site
DON'T BUY ANYTHING FROM THEM!
So.
-They made me wait a day for the keys. After i have already verified by the link they gave me
-The site shown nothing but a word "Checking"
-Went radio silent and only respond with tons of attempts on my part and a bad review.
-Said in this respond that the problem was i need to verified my id but didn't tell me what to do whatsoever for the past day, just pure silent. How would i have known that i need to sent my id again if they never contacted me???
-The email that offered to review my id came in my box an hour ago, only after i put this review on and tons of tickets but gave no time for me to respond and immediately canceled my order so by the time i've read the email, they already canceled my order.
Have to wait and see if the money will really be refund back at my card. Huge waste of time. I used prepaid card with this order now i have to wait for the money to be refunded if it will ever be back at all before i can use it again.
I won't change my mind on this so
DON'T BUY ANYTHING FROM THEM!
Edit after their edit:
Yeah, keep saying they need ID verification which i said many times i already verified my id via Verrif, the link they gave me.
Said i didn't do ID verification in time. How on earth would i be able to redo the ID verification in time when you sent the email 1 day late and simultaneously cancel and refund my order? Gave me no time to do anything at all. What am i the Flash?!?
-Edit 2
A month later no money have been refunded to my card. Well i guess what i said about scam was true
2 september 2025
Review zonder uitnodiging
Antwoord van aussui
Dear,
We’re sorry to hear about your frustration. For your Steam gift card order, we requested a verification step ( Card picture check) to protect against fraud and ensure safe delivery. Since the required verification was not completed, we could not release the codes.
As a result, your payment was refunded back to you. Please note that we do not keep funds without delivering the product, and we kindly ask not to spread incorrect information.
If you still face any issues or have not seen the refund reflected, please contact our support team and we will gladly assist you further.
Kind regards,
UPDATE:
We’re sorry for the frustration you experienced with your Steam gift card order.
To clarify: your order required ID verification, which is a standard step to protect customers from fraud. Since the verification was not completed in time, the system automatically canceled your order. A full refund has already been issued back to your payment method, though depending on your card provider it may take a few business days to appear.
We understand this process caused you inconvenience, and we will continue working on improving communication so such delays do not happen again.
Thank you for your patience and understanding.
I bought a Razer Turkey pin on this…
I bought a Razer Turkey pin on this site, and when I tried to redeem it, it said it had already been redeemed. Does anyone else have this problem? I tried to contact them, but they didn't respond.
30 augustus 2025
Review zonder uitnodiging
Antwoord van aussui
Hi,
We’re very sorry for the inconvenience you experienced with your Razer Turkey PIN.
There was a technical issue with your order, and our team has already refunded the full amount to your Aussui wallet. You can now use that balance again to place a new order.
We apologize for the delay in response and are improving our support systems to prevent similar issues in the future.
If you need further help, feel free to contact us via live chat or email.
We’d also really appreciate it if you could consider updating your review based on this resolution.
Thank you for your understanding,
Aussui Support Team
UPDATE:
Your case has been fully investigated with our reseller and a refund was issued, which you have already used. The case is therefore considered closed.
We kindly ask you not to spread incorrect information, as it may confuse other customers.
Thank you for your understanding.
i buyed two steam gift cards and it…
i buyed two steam gift cards and it already comed redeemed and i raised a ticket till now no reply from them ... worst experience ever
9 augustus 2025
Review zonder uitnodiging
Antwoord van aussui
Your case was fully investigated with our reseller, and we have already refunded you for the two Steam gift cards.
Please note that such investigations can take some time, as we must verify the activation history with our supplier before resolving the issue. We kindly ask not to share misleading information that may confuse other customers.
Thank you for your understanding.
Kind regards,
UPDATE:
The case has been fully investigated with our reseller and a refund was issued, which you have already used. The case is therefore considered closed.
We kindly ask you not to spread incorrect information, as it may confuse other customers.
Thank you for your understanding.
I enjoy using the platform is reliable and easy platform most…
I enjoy using the platform most especially when I want to buy a gift card urgently the platform is reliable and easy to process
13 maart 2025
Review zonder uitnodiging
Antwoord van aussui
Thank you for your wonderful feedback! We’re glad to know you enjoy using our platform, especially for urgent gift card purchases. It’s great to hear you find it reliable and easy to use. We look forward to serving you again soon!
Fue mi primera compra y no tuve…
Fue mi primera compra en aussui y no tuve inconveniente, el precio se me hizo accesible.
11 augustus 2025
Review zonder uitnodiging
Antwoord van aussui
¡Hola
Gracias por confiar en nosotros para tu primera compra en Aussui 😊 Nos alegra saber que todo fue sin inconvenientes y que encontraste nuestros precios accesibles. ¡Esperamos verte pronto de nuevo!
I bought A Gift Card. Not Working!!!
I bought SALIK giftcard online. I have got a key serial number however no Salik Tag number neither instructions to follow to activate the salik tag.
7 augustus 2025
Review zonder uitnodiging
Antwoord van aussui
We’re sorry for the inconvenience you experienced with your SALIK gift card. Our customer support team has taken care of your case and resolved the issue. Thank you for bringing it to our attention, and we appreciate your patience.
Antwoord van aussui
Muchas gracias por tus palabras. Nos alegra saber que estás complacido y que nos recomiendas. Tu confianza significa mucho para nosotros.
Antwoord van aussui
Muchas gracias por tu valoración Nos alegra saber que consideras nuestra plataforma excelente. Seguiremos trabajando para ofrecerte siempre la mejor experiencia.
Antwoord van aussui
Thank you so much for your kind words! We’re thrilled to be your favorite gift card shop and glad you find the process quick and easy. We look forward to serving you again soon!
Aussui Support Team
It is my Duty as a customer to provide…
It is my Duty as a customer to provide you feedback for your service who genuinely helped in my Hard times 😊
21 juli 2025
Review zonder uitnodiging
Antwoord van aussui
Thank you so much for your kind words. We're truly grateful we could help during your tough times. We're always here for you!
Aussui Support Team
Fast and good
1 juli 2025
Antwoord van aussui
We're glad to hear you found our service fast and good.
Aussui suport team
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