Austen & Blake - Leeds Reviews 341

William was brilliant, helped my fiancée narrow down what she wanted for her wedding band which is no small feat!

Similarly helped me refine the styling of my ring, working out the size for the first time.

Wedding bands purchased, thank you very much!

A great appointment with Will. 1 hour 40 and 20 rings later we finally found the one for us. Thanks so much for the help and patience.

Fergus was extremely helpful throughout our appointment, took us through all the options and explained everything really well. We walked out having purchased our future wedding rings and were very happy with the service.

Fergus was really helpful and knowledgable!! Even cleaned my engagement ring which was a lovely touch!

Served by Fergus,
Nice guy, he was gently attentive and didn’t try and sell anything, yet he was confident with his knowledge and calmly hospitable. So left with a high quality purchase after playing with styles and sizes.
Everyone is happy.
😊

I recently purchased a diamond from this shop and had an absolutely amazing experience from start to finish. The quality of the diamond exceeded my expectations, and the entire process felt smooth, professional, and genuinely enjoyable.

A special thank you to Amber, who was incredible throughout. Her knowledge and experience really stood out, she took the time to explain everything clearly, answered all my questions with patience, and made me feel completely confident in my purchase. It’s rare to come across someone so passionate and well informed.

I couldn’t be happier with my purchase and the service I received. Highly recommend to anyone looking for something truly special. ⭐⭐⭐⭐⭐

Wonder experience with Austen & Blake. Used them for the engagement ring, and then my partner and I returned to get our wedding rings. Went through the process with us explaining everything, we went for a bespoke ring for my partner and Katy oversaw the process and made us feel very looked after, with quick communication and got back to us regarding any query we had.
Would highly recommend to anyway.

Fergus was great, so helpful, knew exactly what we were looking for and we managed to find my wedding ring straight away! Highly recommend.

Charlotte was so lovely and really helpful and knowledgeable. Made buying our wedding rings really enjoyable

After such a great experience with Nicky, finding the perfect ring to proposal we knew we wanted to return the Austen & Blake for my partners wedding ring. We were served this time by Amber who offered us the same amazing service and we were belated with what we found completely unexpected and different to what we thought we would go for. I even found the perfect ring for myself for our special day! Amber could not have been lovier, knowledgeable and helpful to find us the perfect rings we are so excited to collect them! Highly recommend for great quality, selection of products and amazing service from the team! Thank you so much!

Me and my fiancé were served by Amber at the store in Leeds.

Amber was really helpful, knowledgeable, honest and customer focussed.

Really pleasant experience, thank you Amber!

Thank you to Charlotte. The process was effortless and highly recommend.

Thank you so much to Amber who helped us pick my Fiance's wedding band. The service was excellent and lovely, she really went above and beyond in making us feel comfortable and happy with our choice. Would highly recommend Austen & Blake 👍

Thank you so much Nikki for such a good experience - we felt listened to and at ease and had an all round great experience - truly we couldn’t have asked for more. Thank you so much :)

Fergus was very patient and professional. Exceptional service

Great experience and great value for money

Gabrielle was attentive and listened to us to help understand our needs & wanted during our consultation. She explained the various difference and nuances to us and certainly aided our knowledge. Would highly recommend!

Amazing Service - Katy was very friendly, approachable and knowledgeable. Excellent customer service! We ordered an engagement ring and Katy helped us through the specs with amazing discounts vs other jewelers.

Outstanding service, Fergus was absolutely brilliant. Highly recommend

I had a great experience with Austen & Blake Leeds while choosing an engagement ring. Charlotte was incredibly helpful, knowledgeable and patient, taking the time to walk me through all the different options and making the whole process feel easy and enjoyable. Thanks to her support, I felt confident in my decision. Highly recommend!