Charlotte was incredibly helpful and provided some great advice without being pushy. The space feels very modern and fresh - and the Prosecco was a very welcome addition, especially in the record brea... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
If you are looking for a jeweler that combines expert knowledge with genuine care, look no further. Amber helped me select an engagement ring and her support was invaluable. She was patient and prof... Toon meer
Wonder experience with Austen & Blake. Used them for the engagement ring, and then my partner and I returned to get our wedding rings. Went through the process with us explaining everything, we went... Toon meer
We came today to buy our wedding rings. We didn't make an appointment, but we’re greated wonderfully by Fergus, who was incredibly helpful and knowledgeable. The service is impeccable, and you don... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Find Us Austen & Blake Leeds should be your first stop for engagement rings, wedding rings, and custom jewellery when you’re in the city. Find us in our beautiful store on Commercial Street, an 18th century pedestrianised road overflowing with charm, high-end jewellery shops, and plays host to The Leeds Library. Visit our sleek and modern jewellery shop in Leeds where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.
Contactgegevens
Commercial Street 4, LS1 6AL, Leeds, England, Verenigd Koninkrijk
- 0113 333 9076
4,9
Uitstekend
351 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Me and my fiancé were served by Amber…
Me and my fiancé were served by Amber at the store in Leeds.
Amber was really helpful, knowledgeable, honest and customer focussed.
Really pleasant experience, thank you Amber!
20 april 2026
Review zonder uitnodiging
Thank you to Charlotte
Thank you to Charlotte. The process was effortless and highly recommend.
16 april 2026
Review zonder uitnodiging
Thank you so much to Amber who helped…
Thank you so much to Amber who helped us pick my Fiance's wedding band. The service was excellent and lovely, she really went above and beyond in making us feel comfortable and happy with our choice. Would highly recommend Austen & Blake 👍
18 april 2026
Review zonder uitnodiging
Thank you so much Nikki!
Thank you so much Nikki for such a good experience - we felt listened to and at ease and had an all round great experience - truly we couldn’t have asked for more. Thank you so much :)
18 april 2026
Review zonder uitnodiging
Exceptional service
Fergus was very patient and professional. Exceptional service
18 april 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Jill,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Great Service!
Gabrielle was attentive and listened to us to help understand our needs & wanted during our consultation. She explained the various difference and nuances to us and certainly aided our knowledge. Would highly recommend!
14 april 2026
Review zonder uitnodiging
Amazing Service
Amazing Service - Katy was very friendly, approachable and knowledgeable. Excellent customer service! We ordered an engagement ring and Katy helped us through the specs with amazing discounts vs other jewelers.
10 januari 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Elliot,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Katy!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Outstanding service
Outstanding service, Fergus was absolutely brilliant. Highly recommend
15 september 2025
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Charlie,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
I had a great experience with Austen &…
I had a great experience with Austen & Blake Leeds while choosing an engagement ring. Charlotte was incredibly helpful, knowledgeable and patient, taking the time to walk me through all the different options and making the whole process feel easy and enjoyable. Thanks to her support, I felt confident in my decision. Highly recommend!
12 april 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Jamie,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Charlotte!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Great staff in Leeds
Great staff in Leeds.
Helped us greatly with a few issues and the new order came within a week!
Thankyou!
7 april 2026
Antwoord van Austen & Blake - Leeds
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Friendly, professional staff
The staff were friendly, knowledgeable, and took the time to help me find exactly what I was looking for.
1 april 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Kris,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Wedding bands
Fergus looked after us really well. He allowed us to browse the range at our own pace without any pushy sales techniques. A really lovely experience choosing wedding bands
13 april 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Chloe,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Appointment for wedding rings
Appointment with Fergus for wedding rings. Great experience, relaxed and very helpful in finding the right bands for us.
12 april 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear David,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Fergus gave us a great customer…
Fergus gave us a great customer experience and the attention to detail is second to none.
11 april 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Adeel,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
They made the whole process of getting…
They made the whole process of getting an engagement ring easy, they way informative and helpful,
We ended up going back for a wedding ring to match the engagement ring as they have a lot of choice and variation to make the ring feel unique to us
28 maart 2026
Antwoord van Austen & Blake - Leeds
Dear Mike,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Great experience buying our wedding…
Great experience buying our wedding rings. Amber was very friendly and knowledgeable. Lots of choices offered to suit different budgets and very pleased with our purchases.
11 april 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Jill,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Amber!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Fergus was really friendly and helpful…
Fergus was really friendly and helpful when we came in to try on wedding rings!
Thank you!
10 april 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Christy,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Would highly recommend
Booked an appointment for our wedding bands and had a lovely experience with Katy. She made us feel really comfortable and relaxed and was very helpful. Would highly recommend this jewellers.
4 april 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Jess,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Katy!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Kathryn made our visit very simple and…
Kathryn made our visit very simple and clear to make sure we got the products we wanted!
4 april 2026
Review zonder uitnodiging
Antwoord van Austen & Blake - Leeds
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Kathryn!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.