I finally found the info I needed regarding wire gauge for motorized panic bar release. Outside of product manuals which I don't have this is the only place I found the recommended wire size verses l... Toon meer
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Lees wat reviewers zeggen
after purchased the falcon 8231 pull arm swing package, confuse with the diagram manual took pictures of the unit email to William from sale department and he responded right away, he guide me throu... Toon meer
Called needing help to find the right weatherstripping for some commercial doors. Derek answered and was extremely knowledgeable. Sent him a few photos and he immediately identified what I needed. Eve... Toon meer
I have zero experience with doors, and have spoken with Derek 3 or 4 times on 3 different doors. He is always very polite, patient, and educated me every time. Derek's knowledge and expertise is conve... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Contactgegevens
4501 E FM 1518, 78154, Selma, Verenigde Staten
- 877-412-3667
- help@autodoorandhardware.com
- autodoorandhardware.com
4,8
Uitstekend
326 reviews
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so far so good
13 maart 2019
Review zonder uitnodiging
Ordered on line and order came right…
Ordered on line and order came right away. Installed and every thing works. Every one at Library happy.
Thank you so much.
Rance Cassady
21 februari 2019
Review zonder uitnodiging
Super easy website
Super easy website, type in what you are looking for and its there. Prices are reasonable
20 februari 2019
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Customer service through email was very…
Customer service through email was very quick and helpful. The site for ordering parts is very simple and easy to manage.
19 februari 2019
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Good Experience!
15 februari 2019
Review zonder uitnodiging
William J provided excellent service
14 februari 2019
Review zonder uitnodiging
Ordering was quick and easy!
5 februari 2019
Review zonder uitnodiging
Retro kit
The retro fit kit worked great and was easy to install.
4 februari 2019
Review zonder uitnodiging
Easy to find exactly what I needed.
29 januari 2019
Review zonder uitnodiging
Quick response that is helpful and…
Quick response that is helpful and informative. Great service!
26 januari 2019
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Must be two guys working out of their…
Must be two guys working out of their Mom's garage. It took 7 business days for them to ship. No phone number listed on their web site, only an email address. Very poor service. If you need a part in a hurry, look somewhere else.
18 januari 2019
Review zonder uitnodiging
Antwoord van Automatic Door and Hardware
Hello Roger,
I'm sorry you feel that way! Our records indicate that we contacted you on several occasions telling you the lead time due to the backorder of this item. However, we never received a response from you. You did choose the Free Shipping, which typically takes 7-10 Business Days. But we upgraded you for free to UPS Ground, so you could get the product sooner due to the backorder.
I apologize that you were not able to receive our emails from your end.
Thank you,
Excellent customer service will…
Excellent customer service will definitely order again.
18 januari 2019
Review zonder uitnodiging
I sent an email over asking what I…
I sent an email over asking what I needed and within 5 mins they had answered me with exactly what I needed.
16 januari 2019
Review zonder uitnodiging
William was great to work with
William was great to work with because we didnt havea clue of what we needed and after many emails he has set us up for what we needed. Great company to work with and highly recomend them for your door needs
15 januari 2019
Review zonder uitnodiging
Excellent Customer Service Representatives
The customer service representative helped me select the correct hardware for my door.
18 december 2018
Review zonder uitnodiging
Current product was discontinued so I…
Current product was discontinued so I asked for alternate. Received immediate response. Grateful for support and customer service. Its great to have a "human" understanding and response. Thank you
7 december 2018
Review zonder uitnodiging
Thank you for offering 5% discount and…
Thank you for offering 5% discount and free shipping. Easy purchase via your website
4 december 2018
Review zonder uitnodiging
no customer service
3 december 2018
Review zonder uitnodiging
Antwoord van Automatic Door and Hardware
Hello Thomas,
We received your email regarding the change in the shipping address. The address has been updated and the products are shipping today.
Thank you,
Super fast
it would have been nice to talk to a customer service rep but when I emailed them they responded very quickly, and then I asked another question via email and he responded back very quickly once again. There was no hidden charges the price was very fair, shipping costs were very reasonable also. And even though it was towards the end of the day I received confirmation that my part shipped on the same day.
26 november 2018
Review zonder uitnodiging
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