I cannot recommend David highly enough. From my very first phone call, when I was looking for advice on the best and most efficient way to heat my above ground pool, he was incredibly knowledg... Toon meer
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Lees wat reviewers zeggen
We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... Toon meer
Bedrijf heeft geantwoord
As always one phone call and I get what I need professional staff knowing what there talking about, a real person thats always happy to help, could not go anywhere else. After sales support will alwa... Toon meer
Bedrijf heeft geantwoord
I callaed today regarding a technical issues with a product I purchased from a private seller and spoke with a gentleman from this company who gave me some fantastic advice and helped me sort it out.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Automated Environmental Systems
Geschreven door het bedrijf
The fastest growing area of our business is swimming pool equipment, specifically swimming pool heat pumps. We have helped thousands of customers find cost effective heating solutions for their pools, a heat pump can save you up to 80% on the cost of heating your pool compared with traditional heating methods.
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Contactgegevens
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, Verenigd Koninkrijk
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
4,9
Uitstekend
1K reviews
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As always great company to deal with…
As always great company to deal with and delivery was so quick
10 maart 2026
Antwoord van Automated Environmental Systems
Hi Mick, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Antwoord van Automated Environmental Systems
Hi, thank you for your feedback, unfortunately as much as we would prefer not to raise prices, we, like every other business and private individual are not immune to the effects from the global economy and UK policy decisions.
Kind Regards,
The team at AES
Extraordinary service
If anyone ever needs advice or decent pool equipment speak to Simon Ward from automated Environmental Systems. I live 20 miles from them. I've got the remora filter and the remora i12 heater. I've had issues of the heater tripping the electric. Spoke to simon and he sent out a new plug and cable without the in-built rcd on it to see if that was getting moisture in but unfortunately it tripped the electric still. So this weekend spoke to simon again and I popped up on Saturday at 17.00 to collect a new PCBA (the brains) to try that but unfortunately that didn't work. So spoke to simon that night again. So on sunday he went to the office to get a new fan motor to see if that would work. He came to mine to try it himself even tho he had just did a 62 mile bike ride and was aching all over. Unfortunately it still tripped the electric so he did some tests and unfortunately it was the compressor (which is really rare) so he has replaced the whole unit. You don't get CUSTOMER SERVICE like this any where else. He dedicates himself and his team to high standard customer service. Always a pleasure to deal with him and his team. He's always willing to help you even when he's on holiday skiing. The company won't sell you anything that won't work as it prides itself on its excellent reputation. Customers come first isn't just a saying for them it's a way of life. Thanks simon and the team for your extraordinary service once again
9 maart 2026
Antwoord van Automated Environmental Systems
Hi Aaron, many thanks for taking the time to leave such amazing feedback on your recent experience with us, we're always more than happy to help and more often than not that help is needed outside of the normal 9 to 5 so we will actively try to help when and where we can, thanks also for the recommendation, it is much appreciated :)
Kind Regards,
Simon and the team at AES
Item required was in stock
Item required was in stock, which we received the next day and the price was great
4 maart 2026
Antwoord van Automated Environmental Systems
Hi Bev, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Antwoord van Automated Environmental Systems
Hi, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Antwoord van Automated Environmental Systems
Hi Harvey, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Great advice from the team and Simon
Great advice from the team and Simon. He really took the time to listen to what I needed to set up.
I feel like my custom was valued and I will be buying more next month!
2 maart 2026
Antwoord van Automated Environmental Systems
Hi, thank you for your feedback, always happy to help and thank you for your custom :)
Kind Regards,
Simon and the team at AES
Very difficult to get through to the…
Very difficult to get through to the person u wish to speak to
And u are told they will get that person to cs all u back
T h ey do some days later and sometimes not af all
25 februari 2026
Antwoord van Automated Environmental Systems
Hi, thank you for your feedback, sorry to hear that your experience with us was below par, this is not the normal level of service we aim for and your comments have now been fed back to the team so that we can look into what went wrong.
Kind Regards,
The team at AES
Very helpful staff and the product was…
Very helpful staff and the product was sent straight away. Would have no hesitation in buying from them again.
23 februari 2026
Antwoord van Automated Environmental Systems
Hi Carl, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Knowledgeable staff with a wide range…
Knowledgeable staff with a wide range of products, fast delivary and great prices many thanks for your services
10 februari 2026
Antwoord van Automated Environmental Systems
Hi Simon, thank you for your feedback and five star review :)
Kind Regards,
The team at AES
Absolutely amazing Company
Absolutely amazing Company - customer service amazing- knowledgeable and do NOT try and sell you something you don’t need. Wish more Company’s were like this
19 februari 2026
Review zonder uitnodiging
Antwoord van Automated Environmental Systems
Hi, thank you so much for your review, we are always happy to help and it is much appreciated when we receive such great feedback :)
Kind Regards,
The team at AES
GREAT COMPANY,GREAT PRODUCTS
5 februari 2026
Antwoord van Automated Environmental Systems
Hi Michael, thank you for your feedback and five star review :)
Kind Regards,
The team at AES
AES offers a good range of products at…
AES offers a good range of products at reasonable prices; very quick to respond to a telephone enquiry and dispatch the ordered item which was well packaged & received within 48 hours. Can certainly recommend this company & would be happy to be a returning customer.
4 februari 2026
Antwoord van Automated Environmental Systems
Hi Ann, thank you for the great feedback and your recommendation, we're always happy to help :)
Kind Regards,
The team at AES
First class service
9 februari 2026
Antwoord van Automated Environmental Systems
Hi John, thank you for your five star review :)
Kind Regards,
The team at AES
Quoted price and delivery but delivery…
Quoted price and delivery but delivery took three months and they wanted to sell me something I did not want
23 januari 2026
Antwoord van Automated Environmental Systems
Hi David,
Thank you for leaving feedback on your experience with us. Firstly can we sincerely apologise that we missed the mark on both the delivery timeline and your experience with us.
We sometimes suggest alternatives when an item is on backorder with a long lead time, to help customers find a solution sooner, our goal is to always provide a suitable alternative for the required application, it is never to sell anyone something they don't want.
We have noted your feedback regarding the three-month delay and will be reviewing this with our team to ensure we improve our lead-time accuracy in future.
We value your custom and regret that we didn't meet our usual high standards on this occasion.
Kind Regards,
AES
Antwoord van Automated Environmental Systems
Hi Paul, thank you for the feedback and for your five star review :)
Kind Regards,
The team at AES
Simple effective unique
22 januari 2026
Antwoord van Automated Environmental Systems
Hi Chris, thank you for the feedback and for your five star review :)
Kind Regards,
The team at AES
Amazing company to work with products…
Amazing company to work with products are exceptional don’t hesitate when it comes to choosing anyone these guys are the top of there game
6 januari 2026
Antwoord van Automated Environmental Systems
Hi Becky, many thanks for your fantastic feedback, we are always more than happy to help whenever needed - thank you also for the recommendation, it is much appreciated :)
Kind Regards,
The team at AES
Great Service
Great Service - Extremely helpful with any queries or technical issues - Will use again due to that personal touch
1 januari 2026
Review zonder uitnodiging
Antwoord van Automated Environmental Systems
Hi Alexis, many thanks for your great feedback, we're always happy to help, thanks also for your five star review :)
Kind Regards,
The team at AES
Fantastic service all round.
Absolutely fantastic service from these guys, went above and beyond to explain in detail how my Poolex 280 works. Great team. Great product. Thank you very much!
17 december 2025
Review zonder uitnodiging
Antwoord van Automated Environmental Systems
Hi Tim, we're always happy to help, many thanks for your great feedback and the five star review :)
Kind Regards,
The team at AES
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